Program Quality Consultant

4 weeks ago

Toronto, Canada Humber College Full time

What you will do:

Reporting to the Associate Dean, Program Planning the Program Quality Consultant (PQC) supports the operationalization of Humber’s post-secondary quality assurance framework. The PQC is responsible for coordinating, communicating, and project managing the development, of new graduate-level programs at Humber. In addition, the incumbent is responsible for the preparation of concept papers, committee documentation and proposals for internal and external committees relating to graduate-level program development.

The incumbent is accountable for providing guidance to ensure the efficient and effective execution of new program development for Humber's academic Faculties. This includes being responsible for: 

Consulting with program teams, Subject Matter Experts (SME), and other support division representatives in the completion of proposals for Humber’s Internal committee structure, ensuring alignment with Humber’s quality assurance framework/standards and policies.

Advising program teams on internal and external program development requirements.

Preparing documents for external program and Ministry funding approval submissions.

Supporting the development and alignment of learning outcomes at credential appropriate levels, including program mapping requirements. 

Project management of new program development to ensure established timelines are met, including tracking of progress, follow-up with academic Faculty representatives, and reporting to Associate Dean, Program Planning and Operations Manager, Program Planning, Development and Renewal (PPDR).

Qualifications

What you bring to the role:

Education

Master’s degree required in Higher Education, Education, or equivalent.

Experience & Skills

Five (5) to nine (9) years of relevant post-secondary experience in academic planning and quality assurance processes, and systems including program development, program review, and accreditation. Experience with graduate-level program development is an asset.

Strong knowledge and experience working in post-secondary education, with experience in program development and learning outcomes writing. 

Experience working in postsecondary quality assurance in compliance with Ministry requirements, including familiarity with the Credential Validation Service (CVS), Post-secondary Education Quality Assessment Board (PEQAB) and the Ministry of Colleges and Universities (MCU) within an Ontario Context.

Excellent knowledge of educational systems (preferably both the college and university sectors), standards and best practices, nationally and internationally, coupled with an ability to analyze complex information, identify problems, and make judgements to adapt ideas to the institutional QA mandate and culture.

​​​Ability to promote excellent working relationships with academic and non-academic staff. 

Advanced listening, verbal, and written communication skills, and an ability to negotiate with various people is essential to arrive at a consensus. 

Excellent analytical skills and the ability to interpret data, metrics, and reports from a variety of databases, and translate complex information and processes for internal stakeholders.

Collaborative leadership skills and the ability to motivate a project team to complete a project/goal/task.

Strong report writing skills, government reporting experience preferred.

Consensus-building skills; ability to promote excellent working relationships with both academic and non-academic staff and demonstrated ability in conflict resolution.

Ability to anticipate challenging situations and proactively seek guidance from their direct manager or PPDR leadership.

Ability to organize, multi-task and prioritize day-to-day tasks (including inquiries) with minimal oversight/intervention.

Use conflict resolution, negotiation, and mediation skills to move an individual/project team forward.

Excellent computer software skills (especially MS Office, and data analysis programs) 

What’s In it for you?

An opportunity to have an impact with a post-secondary institution, poised to do great things. 

Diverse, hard-working, committed team of people who care about each other. 

Tools and technology that will allow you to succeed at your job.

Amazing perks

Highly supportive work culture

At Humber College we don’t just accept difference — we celebrate it Experience comes in many forms, skills are transferable, and a progressive mindset goes a long way at Humber. If your experience is close to what we’re looking for, consider applying and tell us why you are a great candidate for this job. Find your Spot at Humber

We thank you for your interest in working with Humber College. Only applicants selected for an interview will be contacted. Consideration for Support Staff and Academic positions will be given to internal employees in accordance with the respective Collective Agreements. 

Equity, Diversity and Inclusion

Humber College is committed to a workforce that reflects the diversity of our students and our city. We actively seek Indigenous Peoples and individuals from equity-deserving groups with demonstrated skills and knowledge to deal with all aspects of equity, diversity and inclusion in a post-secondary environment. 

Accommodation

Humber College is committed to accommodating applicants with disabilities throughout the hiring process, in accordance with the Accessibility for Ontarians with Disabilities Act (AODA). Our HR Generalists will work with applicants requesting accommodations at any stage of the hiring process. This document is available in alternate formats upon request. 

Anti-Discrimination Statement

At Humber College, all forms of discrimination and harassment are prohibited. Students and employees have the right to study, live and work in an environment that is free from discrimination and harassment. If you need assistance on concerns related to discrimination and harassment, please contact the Office of Human Rights and Harassment (humanrights@humber.ca).

Hours Per Week:37.5Position Type:PT Administration

Minimum Salary

:73,536.00

Maximum Salary

:91,920.00

Work Locations

:North Campus205 Humber College Blvd.EtobicokeM9W 5L7

Job Family

:PlanningDuration of Need:1 yearDeadline to Apply:May 10, 2024

Job Posting

:4/25/24Department:Program Planning, Development & Renewal

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