Client Advisor

3 weeks ago

Terrace, Canada Royal Bank of Canada> Full time

Job Summary

Exécuter toute une série d’opérations financières de routine, comme l’encaissement de chèques, le traitement de retraits, la réalisation de dépôts et la supervision des paiements de cartes de crédit et de prêts. Miser sur son expérience et sa très grande connaissance pratique du travail, des politiques et des pratiques pour exécuter des tâches quotidiennes ainsi que diverses affectations administratives et opérationnelles.

Job Description

What is the opportunity?

This unique position calls on your client-focused sales expertise and natural problem-solving skills to maximize each client interaction. Specifically, you help clients with their everyday banking,  As an RBC ambassador, you add value in the moments that matter most to clients and collaborate with RBC partners to help clients achieve their goals. Whether you’re demonstrating to a client how to use digital banking, on-boarding a new client, or referring a complex opportunity to a specialist, your expertise will contribute to creating meaningful and memorable client experiences to drive client satisfaction and loyalty.

What will you do?

  • Proactively engage with clients in all areas of the branch and in the community, uncovering banking needs, providing help and advice, as well as identifying sales and referral opportunities
  • Focus on client education and demonstration, leveraging technology to deliver a memorable client experience, drive sales, and retain business
  • Respond to client-initiated contact, assisting them with a full range of financial transactions
  • Actively listen and engage clients in conversation to further understand their individual needs
  • Proactively take ownership of resolving and preventing client banking problems
  • Cultivate and maintain relationships with partners to make the most of business opportunities and referrals

What do you need to succeed?

Must-have

  • Demonstrated passion for putting clients first, as well as success in a hands-on, target-driven sales environment
  • Problem-solving and people skills, with the ability to build strong relationships and proactively connect with clients
  • Flexibility, eagerness to learn, strong personal ethics, and a hunger for success
  • Digital literacy across a broad range of devices (i.e., smartphones, tablets, laptops, etc.)
  • Must be able to work all business hours

Nice-to-have

  • Track record in building rapport and maintaining client relationships within the financial or service industry
  • Mutual Funds accreditation (i.e., Investment Funds in Canada or the Canadian Securities Course)

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

  • A comprehensive Total Rewards Program including competitive compensation, bonuses, and flexible benefits
  • Continued opportunities for career advancement
  • World-class sales training, coaching, and development opportunities
  • Support from a dynamic, collaborative, progressive, and high performing team, as well as world-class tools and training
  • Opportunity to achieve great success and grow your career with RBC

RBC is committed to supporting flexible work arrangements when and where available. Details to be discussed with Hiring Manager.

Job Skills

Adaptability, Advice Based Solutions, Client Centricity, Client Discovery, Communication, Curiosity, Data Analysis, Digital Literacy

Additional Job Details

Address:

4640 LAKELSE AVE:TERRACE

City:

TERRACE

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

Personal and Commercial Banking

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2024-04-12

Application Deadline:

2024-04-26

Inclusion and Equal Opportunity Employment

At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.
​​​​​​​
We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.

Join our Talent Community

Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.

Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.

  • Client Advisor Intern

    3 days ago

    Terrace, Canada Royal Bank of Canada Full time

    **Come Work with Us!** At RBC, our culture is deeply supportive and rich in opportunity and reward. You will help our clients thrive and our communities prosper, empowered by a spirit of shared purpose. Whether you’re helping clients find new opportunities, developing new technology, or providing expert advice to internal partners, you will be doing work...

  • Client Advisor

    2 weeks ago

    TERRACE, Canada Royal Bank of Canada Full time

    Job SummaryExécuter toute une série d'opérations financières de routine, comme l'encaissement de chèques, le traitement de retraits, la réalisation de dépôts et la supervision des paiements de cartes de crédit et de prêts. Miser sur son expérience et sa très grande connaissance pratique du travail, des politiques et des pratiques pour exécuter...

  • Financial Administrator

    2 weeks ago

    Terrace, Canada CBIG Full time

    **Financial Administrator** **Location**:Terrace, BC **Job type**: Full time, Permanent **YOUR ROLE** You will be responsible for providing accurate and efficient administrative services to our Investment Team that will help to contribute to the overall growth and success of the business! You will also be playing a key role in ensuring our clients...

  • Articling Accountant, Assurance and Accounting

    3 weeks ago

    Terrace, Canada MNP Full time

    Job Details Description Inspirational, innovative and entrepreneurial - this is how we describe our empowered teams. Combine your passion with purpose and join a culture that is thriving in the face of change.  Make an impact with our Assurance & Accounting team as an Articling Accountant starting September 2024 . This diverse team of...

  • Director, IT/CIO

    3 weeks ago

    Terrace, Canada Boyden Full time

    Director, IT / CIO Coast Mountain College Terrace, BC Coast Mountain College serves six First Nations in Northwest British Columbia: Haida, Tsimshian (Ts'msyen), Nisga'a, Haisla, Gitxsan, Wet'suwet'en, and have the Tahltan nation as close neighbours. CMTN acknowledges the traditional territories its campuses reside on. Coast Mountain College is an accredited...

  • Director, IT/CIO

    3 weeks ago

    Terrace, Canada Boyden Full time

    Director, IT / CIO Coast Mountain College Terrace, BC Coast Mountain College serves six First Nations in Northwest British Columbia: Haida, Tsimshian (Ts'msyen), Nisga'a, Haisla, Gitxsan, Wet'suwet'en, and have the Tahltan nation as close neighbours. CMTN acknowledges the traditional territories its campuses reside on. Coast Mountain College is an accredited...

  • Director, IT/CIO

    4 weeks ago

    Terrace, Canada Boyden Full time

    Director, IT / CIO Coast Mountain College Terrace, BC Coast Mountain College serves six First Nations in Northwest British Columbia: Haida, Tsimshian (Ts'msyen), Nisga'a, Haisla, Gitxsan, Wet'suwet'en, and have the Tahltan nation as close neighbours. CMTN acknowledges the traditional territories its campuses reside on. Coast Mountain College is an accredited...

  • Director, Information Technology

    3 weeks ago

    Terrace, Canada Coast Mountain College Full time

    Job description and dutiesCoast Mountain College serves six First Nations in Northwest British Columbia: Haida, Tsimshian (Ts'msyen), Nisga'a, Haisla, Gitxsan, Wet'suwet'en, and have the Tahltan nation as close neighbours. CMTN acknowledges the traditional territories its campuses reside on.Coast Mountain College is an accredited post-secondary institution...

  • Asset HSSE Trainer

    1 week ago

    Terrace, Canada Brunel Full time

    Asset HSSE Trainer Kitimat, BC Contract: 2 yearsIntroduction Brunel is seeking an HSSE Trainer to join our major oil and gas client to provide HSSE training in alignment with the overall training strategy for Asset and contractor as subject matter expertise. Reporting to the Production Training Excellence Lead, the HSSE trainer will, implement HSSE standards...

  • Director, Information Technology

    2 weeks ago

    Terrace, Canada Coast Mountain College Full time

    Job description and duties Coast Mountain College serves six First Nations in Northwest British Columbia: Haida, Tsimshian (Ts'msyen), Nisga'a, Haisla, Gitxsan, Wet'suwet'en, and have the Tahltan nation as close neighbours. CMTN acknowledges the traditional territories its campuses reside on.Coast Mountain College is an accredited post-secondary institution...

  • Director, Information Technology

    3 weeks ago

    Terrace, BC, Canada Coast Mountain College Full time

    Job description and duties Coast Mountain College serves six First Nations in Northwest British Columbia: Haida, Tsimshian (Ts'msyen), Nisga'a, Haisla, Gitxsan, Wet'suwet'en, and have the Tahltan nation as close neighbours. CMTN acknowledges the traditional territories its campuses reside on. Coast Mountain College is an accredited...

  • Director, IT/CIO

    3 weeks ago

    Terrace, BC, Canada Boyden Full time

    Director, IT / CIO Coast Mountain College Terrace, BC Coast Mountain College serves six First Nations in Northwest British Columbia: Haida, Tsimshian (Ts'msyen), Nisga'a, Haisla, Gitxsan, Wet'suwet'en, and have the Tahltan nation as close neighbours. CMTN acknowledges the traditional territories its campuses reside on. Coast Mountain...