Insolvency Officer

2 weeks ago

Mississauga, Canada Royal Bank of Canada> Full time

Job Summary

Contacts past due credit card customers to arrange debt repayment and settle accounts. With extensive knowledge of the job and policies/practices, performs a wide range of advanced administrative/operational assignments.

Job Description

What is the opportunity?

You will apply your investigative abilities and take ownership to resolve issues, ensuring operational risk mitigation and compliance are achieved. Your communication skills will serve you here, as you will be the referral point for other team members, in order to deliver a seamless, simpler, fast, and better client experience. You will foster collaboration within your team and convergence across partners to support RBC’s One Client, One Bank vision.

What will you do?

  • Responsible for fulfillment and/or servicing of complex client transactions, as it relates to bankruptcies, consumer proposals and credit counseling services files
  • Apply sound judgment and provide approval, decline or negotiation of bankruptcy, consumer proposal and credit counseling services
  • Field calls from clients and industry professionals
  • Complete risk reports and ensure a balance between customer service and business risk mindset
  • Resolve issues related to the specific group, function and process

What do you need to succeed? Must-have

  • 2+ years of collections experience
  • Ability to formulate intricate Risk Assessment Reports when required
  • Proven negotiation, solution-finding and decision making skills
  • Ability to take calls from clients, trustees and service partners in a call centre environment
  • Strong understanding of the balance between customer service and business risk mindset
  • Results driven, with a demonstrated ability to review, seek solutions and decisions
  • Ability to work efficiently in a challenging environment
  • Ability to work shifts within the hours of 8 am - 6 pm, Monday - Friday

Nice-to-have

  • Knowledge of CAC's, CASPER, OLBB, OLMS, TS2, Sales Platform, Bankruptcy & Collection Highways
  • Knowledge of Bankruptcy, Fraud, Credit Counseling and Consumer Proposals
  • Knowledge of Personal Products, Loans, Mortgages, Overdrafts and Business Products

What’s in it for you? We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

  • A comprehensive Total Rewards Program
  • Leaders who support your development
  • Ability to make a difference and lasting impact
  • Opportunity to take on progressively greater accountabilities

RBC is committed to supporting flexible work arrangements when and where available. Details to be discussed with Hiring Manager.

Job Skills

Additional Job Details

Address:

MEADOWVALE BUSINESS PARK, 6880 FINANCIAL DR:MISSISSAUGA

City:

MISSISSAUGA

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

PERSONAL & COMMERCIAL BANKING

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2024-11-12

Application Deadline:

2024-11-25

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Inclusion and Equal Opportunity Employment

At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.
​​​​​​​
We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.

Join our Talent Community

Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.

Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.

  • Insolvency Administrator

    2 weeks ago

    Mississauga, Canada Chande Debt Solutions, LIT Full time

    Insolvency Estate Administrator (Experienced) CHANDE Debt Solutions, Licensed Insolvency Trustee, has an immediate opening for an experienced insolvency estate administrator. Our insolvency estate administrators enjoy an empowering work environment where they get to work on most aspects of an insolvency administration rather than being restricted to doing...

  • Restructuring and Insolvency Expert

    1 month ago

    Mississauga, Ontario, Canada beBee Professionals Full time

    Restructuring and Insolvency ExpertbeBee Professionals is seeking an experienced Restructuring and Insolvency Expert to join our team in Mississauga. The successful candidate will have a strong background in corporate restructuring and insolvency, with expertise in developing and implementing restructuring plans.The successful candidate will be responsible...

  • Agent, Insolvency

    5 months ago

    Mississauga, Canada Teranet Full time

    Who We Are Teranet is the exclusive provider of Ontario’s online property search and registration. We developed, own, and operate the Ontario Electronic Land Registration System — one of the most advanced, secure, and sophisticated land registration systems in the world. In Manitoba, Teranet owns and operates The Property Registry, providing...

  • Sessional Lecturer

    4 weeks ago

    Mississauga, Ontario, Canada University of Toronto Full time

    Job Title: Sessional Lecturer - Business Valuation and InsolvencyJob Summary: We are seeking a highly qualified Sessional Lecturer to teach the IFA2906H course, Business Valuation and Insolvency, as part of the Master of Forensic Accounting program at the University of Toronto Mississauga.Responsibilities:Teach the IFA2906H course, Business Valuation and...

  • Corporate Restructuring Specialist

    1 month ago

    Mississauga, Ontario, Canada beBee Professionals Full time

    Corporate Restructuring AdvisorbeBee Professionals is seeking an experienced Corporate Restructuring Advisor to provide strategic advice and guidance to clients on corporate restructuring and insolvency matters.The successful candidate will be responsible for:Assessing the financial and operational performance of clients and providing advice on restructuring...

  • Senior Advisor

    1 month ago

    Mississauga, Ontario, Canada beBee Professionals Full time

    Corporate Restructuring OpportunitybeBee Professionals is seeking a seasoned Corporate Restructuring Advisor to lead our team in Mississauga. The ideal candidate will have a strong background in corporate restructuring and insolvency, with expertise in developing and implementing restructuring plans.The successful candidate will be responsible for:Providing...

  • Bilingual Insolvency Officer

    2 months ago

    Mississauga, Canada Royal Bank of Canada Full time

    **Job Summary** **What is the opportunity?** **What will you do?** - Responsible for fulfillment and/or servicing of complex client transactions, as it relates to bankruptcies, consumer proposals and credit counseling services files - Field calls from clients and industry professionals - Complete risk reports and ensure a balance between customer service...

  • Bilingual Insolvency Officer

    2 months ago

    Mississauga, Canada Royal Bank of Canada Full time

    **Job Summary** **What is the opportunity?** **What will you do?** - Responsible for fulfillment and/or servicing of complex client transactions, as it relates to bankruptcies, consumer proposals and credit counseling services files - Field calls from clients and industry professionals - Complete risk reports and ensure a balance between customer service...

  • Bilingual Insolvency Officer

    2 weeks ago

    Mississauga, Canada Royal Bank of Canada> Full time

    Job SummaryJob DescriptionWhat is the opportunity?You will apply your investigative abilities and take ownership to resolve issues, ensuring operational risk mitigation and compliance are achieved. Your communication skills will serve you here, as you will be the referral point for other team members, in order to deliver a seamless, simpler, fast, and better...

  • Legal Intern

    1 week ago

    Mississauga, Canada Ignite Talent Solutions Full time

    p>Our client is a leading full-service law firm headquartered in Mississauga with multiple additional offices across the region. p>In this new role, you will be involved in financial reorganizations, debt restructurings, debtor and creditor rights, security enforcement, forbearance/standstill arrangements, receivership, and related matters for financial...

  • MFAcc Sessional Lecturer Position

    4 weeks ago

    Mississauga, Ontario, Canada University of Toronto Full time

    Job Title: Instructor for Business Valuation CourseJob Summary: We are seeking a qualified instructor to teach a business valuation course as part of our Master of Forensic Accounting program. The course will cover topics such as types of claims, damages, and the litigation process.Responsibilities:Teach a 9-week online course on business valuation,...