Clerk III

POSITION SUMMARY

The Clerk III is responsible for maintaining an organized and efficient operating nursing station. The position is a pivotal point for the unit. Details entail staff scheduling, communication, patient serices and administrative responsibilities.

RESPONSIBILITIES:

Overview:

1. Assists with daily staff replacement for absences due to illness, overtime, WCB, etc in accordance with collective agreements

2. Notifies manager of any staffing issues related to sick calls, no-shows, overtime etc

3. Assists with the completion and maintenance of staff schedule records and statistics

4. Records schedule changes in electronic scheduling systems

5. Prepares and submits time sheets in QHR

6. Answers the telephone, responding to inquiries and re-directing calls to appropriate individuals

7. Assists patients, family and visitors with routine inquiries

8. Screening and referring appropriately and tactfully, both inperson and on the phone

9. Maintains schedules for the conference room, the interview room, and the small group room

10. Receives, distributes and processes incoming and outgoing mail

11. Operates computer, printer, telephone, fax, intercom, dictation equipment, scanner and other office equipment

12. Maintains appropriate filing to ensure rapid retrieval of health records and other documents. Answers questions in regards to file location etc.

13. Review of health records at specified intervals for deficiencies signatures, missing reports etc

14. Prepares requisitions and orders office supplies/stationary and maintains an inventory of same

15. Monitors and assists with ordering and issuing of supplies/inventory and monitors equipment/repair orders

16. Other duties as assigned.