Senior Systems Analyst

About Queen's University

Queen’s University is the Canadian research intensive university with a transformative student learning experience. Here the employment experience is as diverse as it is interesting. We have opportunities in multiple areas of globally recognized research, faculty administration, engineering & construction, athletics & recreation, power generation, corporate shared services, and many more.

We are committed to employment equity and diversity in the workplace and welcome applications from individuals from equity seeking groups such as women, racialized/visible minorities, Indigenous/Aboriginal peoples, persons with a disability, persons who identify in the LGBTQ+ community and others who reflect the diversity of Canadian society.

Come work with us

Job Summary

A Brief Overview
Information Technology Services requires a Senior Systems Analyst to lead the transformation business needs and requirements into new capabilities for the PeopleSoft Enterprise Resource Planning System at Queen's University. In this role, you will collaborate with Functional Analysts, Business Analysts, stakeholders and end-users to enhance the experience of students, staff and Faculty at Queen's University.

As a member of the ERP Technology team, you must have an eye for process improvements and recognized skill at leading the implementation of new applications to meet the business needs of the University community. You will use your technical and analytic skills to bring value and understanding to process re-engineering efforts. You will contribute to the success of a wide range of initiatives, from large-scale transformation to initiatives focused on specific client needs. Such initiatives include the digital transformation of manual administrative processes, implementation of new Peoplesoft functionality, government compliance assignments, and system integrations. You will use your considerable experience in PeopleSoft Application development to mentor and train other member of the team and provide them with technical leadership.

This position organizes and performs the installation and maintenance of servers, storage devices, and maintenance applications. This position validates that various system components accomplish defined functions and meet requirements. This position researches, documents, and promotes understanding of new business requirements and proposed technological solutions. This position establishes project schedules, identifies challenges, ensures assigned projects follow schedule, and informs stakeholders of any deviations. This position directs, allocates, and supervises the work of other staff.

If you embrace "the art of the possible", if you are a gifted problem solver, and if you enjoy the challenge of improving the way things are done, then consider joining our team as a Senior Systems Analyst.

Job Description

What you will do
•Organizes and performs the installation and maintenance of servers, storage devices, and maintenance applications.
•Designs, codes, tests and debugs programs or application software, and analyzes and revises existing system logic as necessary.
•Validates that various system components accomplish defined functions and meet requirements.
•Researches, documents, and promotes understanding of new business requirements and proposed technological solutions.
•Identifies enhancements to existing systems, defines problem areas, develops viable solutions, and determines cost benefits of recommended solutions.
•Develops and implements new development lifecycle practices to keep up with industry best practices.
•Modifies procedures and documents all program changes.
•Establishes project schedules, identifies challenges, ensures assigned projects follow schedule, and informs stakeholders of any deviations.
•Directs, allocates, and supervises the work of other staff.

Required Education
•Four-Year Bachelor Degree or equivalent in computer programming preferred. In addition, requires trade certification, qualification, or on-going learning to remain ahead of changes in technology or emerging fields.

Required Experience
•More than 5 years of experience.
•Experience in developing and/or maintaining Enterprise Systems considered an asset.
•Experience in Enterprise Resource Planning (ERP) Systems Administration considered an asset (e.g., Oracle-PeopleSoft, etc.).
•Experience in integration technologies, methods and capabilities considered an asset (e.g., REST, SOAP, API etc.).
•Experience with application change management solutions considered an asset (e.g., Phire, etc.).
•Familiarity with software development best practices, including coding standards, code reviews, source control management, build processes, testing, and operations considered an asset.
•Experience with programming languages considered an asset (e.g., C, C++, C#, Objective-C, Java, Python, ASP, Perl, .NET, HTML5, CSS, Assembler, FORTRAN, etc.).
•Experience in database administration/management, design and/or technologies considered an asset (e.g., MySQL, PostgreSQL, and/or Oracle/DB2, relational databases, warehoused databases, etc.).

Job Knowledge and Requirements
•Knowledge of concepts and principles in a specialist field that is typically acquired through a combination of advanced professional or academic qualifications and/or significant work experience.
•Provide expert advice, guidance and consultation on highly complex issues and/or the where outcome may be contentious.
•Interaction with others requires highly developed interpersonal skills to effectively persuade, negotiate, counsel, and/or consult.
•Adapt messages to meet the different needs of different audiences.
•Manage own work, train and review the work of the team to see commitments through to completion.
•Set work priorities and direction, supporting the unit and department in achieving goals and objectives.
•Identify in advance when the intended results may not be achieved and develops a plan to address the gaps.
•Lead team and project meetings and develop team/unit and departmental project plans.
•Lead procedural or technological change within a unit or across broader university functions.
•Identify opportunities to improve the effectiveness and efficiency of work processes.
•Anticipate complex challenges to ensure activities are completed on time.
•Effectively leverage relevant data as input to making decisions.
•Appropriately assess risks before making a decision.
•Comprehensive understanding of what sexual violence, harassment and discrimination are, and their varying effects on diverse members of the community.
•Question and take appropriate steps to address attitudes, macroaggressions and other behaviours which are discriminatory. Acknowledges and respects diverse cultural traditions, abilities and beliefs.
•Assess the suitability of job candidates and recommend the most appropriate person for hire.
•Evaluate employee performance and decide on appropriate training, coaching and development plans to assist employees in reaching career goals.

Employment Equity and Accessibility Statement

The University invites applications from all qualified individuals. Queen’s is committed to employment equity and diversity in the workplace and welcomes applications from women, visible minorities, Aboriginal Peoples, persons with disabilities, and persons of any sexual orientation or gender identity. In accordance with Canadian Immigration requirements, priority will be given to Canadian citizens and permanent residents.

The University provides support in its recruitment processes to applicants with disabilities, including accommodation that takes into account an applicant's accessibility needs.