Director, Strategy
2 weeks ago
Our team of nearly 6,000 staff, physicians, volunteers, students and Patient and Family Advisors are committed to creating an environment where the best experiences happen. As a recognition of our commitment to quality and patient safety, we have received the highest distinction of Exemplary Standing from Accreditation Canada.
Job Summary
Reporting to the Vice President, Strategy, Analytics and Communications, the Director, Strategy leads Southlake’s Office of Strategy Management. Core responsibilities include:
•driving the development and evaluation of Southlake’s strategic initiatives
•providing direct implementation leadership and support for non-IT/non-capital strategic projects
•leading activities associated with Southlake’s Performance Management Framework, including progress and outcome reporting for strategic projects
•supporting Executive Leadership Team decision-making on matters of strategic importance to the organization
•overseeing a high-performing team of Strategy Business Partners to ensure that the office provides quality services to the organization
Primary Responsibilities
Strategy development
•Provide leadership to the development, prioritization and planning of critical initiatives as part of Southlake’s strategy
•Ensure the perspectives of leaders and stakeholders from across the organization are factored into decision-making on matters of strategic importance
•Lead the development, implementation and evaluation or enterprise-wide project intake, review and decision-making frameworks
Strategy implementation/delivery and evaluation
•Oversee a team of Strategy Business Partners who provide direct project management leadership and strategy development support for Southlake’s highest priority non-IT / non-capital projects
•Accountable for ensuring that projects are delivered on time, scope and budget
• The director also oversees our Performance Management Framework (Balanced Scorecard, Monthly Implementation Dashboard, annual intake and planning process, etc.)
Training and capacity building across the organization
•Work with leaders to embed project management competencies across the organization
•Collaborate with Organizational Development to offer courses for leaders in this area
•Spearhead knowledge management strategies and work with counterparts at other hospitals to ensure Southlake stays up to date with leading practices in this space
Department leadership
•Provide oversight and leadership for the Office of Strategy Management team
Special project leadership
•Provide leadership for special projects as required to support objectives of the CEO and Executive Leadership Team members
Qualifications
•Undergraduate degree in health sciences, liberal arts, business or a related degree
•10+ years project management and implementation leadership experience within a healthcare setting
•10+ years experience in strategy development and strategic planning within a healthcare setting
•5+ years experience leading a team in a healthcare setting
•Demonstrated expertise in facilitating large stakeholder engagement to build consensus on project prioritization and decision-making
•PMP designation an asset
•Demonstrated expertise in partnering with physician leaders, clinical operations leaders, executives and other key stakeholders on healthcare transformation initiatives
•Demonstrated excellence in communication, both written and verbal
•Demonstrated problem assessment skills and creative problem-solving skills
•Demonstrated commitment to customer service and teamwork
•Ability to work effectively in a fast-paced, dynamic environment
•Proven track record of developing and implementing successful strategic initiatives
•Experience with leading change management activities in a healthcare setting
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