H&M Sales Associate

4 weeks ago

Sault Ste Marie, Canada H&M Full time
Job Description

About the Role

At H&M, as a Retail Sales Associate you will be advising our customers and keeping them in style A Retail Sales Associate, or Sales Advisor, as referred to internally, is responsible for delivering the Best Customer Experience that contributes to the store’s sales and profit. As a Retail Sales Associate, you will always put customers first, offer assistance, and share your Product and Fashion knowledge. You will create an environment that is easy for our customers to shop through Store Operations and Great Garment Care. By sharing knowledge and skills with colleagues, you will actively contribute to creating a Best Team to meet our customers’ expectations. This role will work in accordance with H&M standards, policies, procedures, and legal requirements.

This position reports to our Department Managers and has a dotted line to the Department Supervisor.

Your Day to Day*

  • Actively greet and engage with our customers in the service areas and on the sales floor to provide the best customer experience
  • Support in the maintenance of a neat and tidy sales floor to ensure a positive shopping experience inclusive of folding, hanging, displaying, and merchandising garments per H&M guidelines to maximize selling opportunities
  • Unload delivery truck, receive, open, and unpack merchandise and label merchandise with security tags within efficiency timeline goals
  • Actively process, stock, and replenish garments on sales floor and stock room
  • Ring on the register, report and handle all required transactions, issue receipts, and fold and place merchandise in appropriate bag following the register best practices routine
  • Eager to educate and promote our H&M Loyalty program to our customers
  • Share your knowledge and skills with your colleagues, offering help where needed to build a positive working environment
  • Work in accordance with H&M standards and local legislation with health & safety and security routines, to guarantee you, your colleagues, and customer safety at all times
  • Follow all procedures and routines regarding safety, security, and administrative processes in all areas of the store

Qualifications

Who You Are

  • Passionate for customer service and helping people find their style
  • A multi-tasker who enjoys working in a fast-paced environment
  • Inclusive, positive, creative, and willing to learn on the job
  • A team player with a flexible approach
  • You have the ability to lift in excess of 20 pounds
  • Ability to stand for long periods of time, bend, stretch, engage in repetitive motions, push, pull and carry items (mannequins, clothing, totes, torsos, etc.) for a short distance
  • Ability to climb a ladder and use a step stool
  • Must be able to work a flexible work schedule including nights and weekends

Why You’ll Love Working for H&M

  • Dynamic, team-driven work environment with a group of unique, diverse and kind individuals.
  • Endless growth & development opportunities.
  • Dress your personality. We encourage you to dress your personality, all day, every day. 
  • Did we mention our discount at H&M, &Other Stories, and COS?


Additional Information

Job Status: Hourly, Non-Exempt

EEOC Code: SLS

*This job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities assigned for this job at the company’s discretion.

Benefits:

We offer all our employees at H&M Group attractive benefits with extensive development opportunities around the globe. All our employees receive a staff discount card, usable on all our H&M Group brands in stores and online. Brands covered by the discount are H&M (Beauty and Move included), COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, Afound. In addition to our staff discount, all our employees are included in our H&M Incentive Program – HIP. You can read more about our H&M Incentive Program here.

In addition to our global benefits, all our local markets offer different competitive perks and benefits. Please note that they may differ between employment type and countries.

Inclusion & Diversity:

H&M is a part of H&M Group. At H&M Group, we’re determined to create and maintain inclusive, diverse and equitable workplaces throughout our organization. Our teams should consist of a variety of people that share and combine their knowledge, experience and ideas. Having a diverse workforce leads to a positive impact on how we address challenges, on what we perceive possible and on how we choose to relate to our colleagues and customers all over the world. Hence, all diversity dimensions are considered in our recruitment process.

We strive to have a fair and equal process and therefore kindly ask you not to attach a cover letter in your application as they often contain information that easily can trigger unintentional biases.

Company Description:

H&M is a fashion brand that offers the latest styles and inspiration, from fashion pieces and unique designer collaborations to affordable wardrobe essentials. Our business idea is fashion & quality at the best price in a sustainable way. Learn more about H&M here.

  • Visual Merchandiser

    4 weeks ago

    Sault Ste. Marie, Canada H&M Full time

    Job Description About the Role Working at the heart of a fast-pasted fashion business, a Visual Merchandiser will create an environment that inspires customers to explore their personal style. This role will support and guide the store team to deliver the most inspiring and exciting Customer Experience in line with the H&M brand and values. You actively...

  • Visual Merchandiser

    4 weeks ago

    Sault Ste. Marie, Canada H&M Full time

    Job Description About the Role Working at the heart of a fast-pasted fashion business, a Visual Merchandiser will create an environment that inspires customers to explore their personal style. This role will support and guide the store team to deliver the most inspiring and exciting Customer Experience in line with the H&M brand and values. You actively...

  • Visual Merchandiser

    4 weeks ago

    Sault Ste. Marie, Canada H&M Full time

    Job Description About the Role Working at the heart of a fast-pasted fashion business, a Visual Merchandiser will create an environment that inspires customers to explore their personal style. This role will support and guide the store team to deliver the most inspiring and exciting Customer Experience in line with the H&M brand and values. You actively...

  • Department Manager

    4 weeks ago

    Sault Ste. Marie, Canada H&M Full time

    Job DescriptionOverall Job Summary: At H&M we refer to our Assistant Managers as Department Managers and you are responsible for supporting the Sales and Profit goals in the store by setting a plan to deliver the Best Customer Experience in the department and overall store. The Department Manager will ensure that you have the Best Team and support their...

  • Visual Merchandiser

    4 weeks ago

    Sault Ste. Marie, Canada H&M Full time

    Job DescriptionAbout the Role Working at the heart of a fast-pasted fashion business, a Visual Merchandiser will create an environment that inspires customers to explore their personal style. This role will support and guide the store team to deliver the most inspiring and exciting Customer Experience in line with the H&M brand and values. You actively drive...

  • Visual Merchandiser

    3 weeks ago

    Sault Ste. Marie, Canada H&M Full time

    Job DescriptionAbout the Role Working at the heart of a fast-pasted fashion business, a Visual Merchandiser will create an environment that inspires customers to explore their personal style. This role will support and guide the store team to deliver the most inspiring and exciting Customer Experience in line with the H&M brand and values. You actively drive...

  • Department Manager

    4 weeks ago

    Sault Ste. Marie, Canada H&M Group Full time

    Job Description Overall Job Summary: At H&M we refer to our Assistant Managers as Department Managers and you are responsible for supporting the Sales and Profit goals in the store by setting a plan to deliver the Best Customer Experience in the department and overall store. The Department Manager will ensure that you have the Best Team and support...

  • Department Manager

    3 weeks ago

    Sault Ste. Marie, Canada H&M Group Full time

    Job Description Overall Job Summary: At H&M we refer to our Assistant Managers as Department Managers and you are responsible for supporting the Sales and Profit goals in the store by setting a plan to deliver the Best Customer Experience in the department and overall store. The Department Manager will ensure that you have the Best Team and support...

  • Visual Merchandiser

    4 weeks ago

    Sault Ste Marie, ON, Canada H&M Full time

    Job Description About the Role Working at the heart of a fast-pasted fashion business, a Visual Merchandiser will create an environment that inspires customers to explore their personal style. This role will support and guide the store team to deliver the most inspiring and exciting Customer Experience in line with the H&M brand and values. You actively...

  • sales supervisor

    5 days ago

    Sault Ste. Marie, Ontario, Canada H & M GLOBAL CONSULTING INC. Full time

    Education: Expérience: EducationSecondary (high) school graduation certificateTasksAssign sales workers to dutiesHire and train or arrange for training of staffOrder merchandiseAuthorize return of merchandiseEstablish work schedulesPrepare reports on sales volumes, merchandising and personnel matters Resolve issues that may arise, including customer...

  • retail sales manager

    1 month ago

    Sault Ste. Marie, Canada H & M GLOBAL CONSULTING INC. Full time

    Education: Bachelor's degreeExperience: 2 years to less than 3 yearsWork settingBook storeGift shopToy storeHobby/crafts/novelty storeTasksManage staff and assign dutiesStudy market research and trends to determine consumer demand, potential sales volumes and effect of competitors' operations on salesDevelop and implement marketing strategiesPlan budgets and...

  • retail sales manager

    1 month ago

    Sault Ste. Marie, Canada H & M GLOBAL CONSULTING INC. Full time

    Education: Expérience: EducationBachelor's degreeWork settingBook storeGift shopToy storeHobby/crafts/novelty storeTasksManage staff and assign dutiesStudy market research and trends to determine consumer demand, potential sales volumes and effect of competitors' operations on salesDevelop and implement marketing strategiesPlan budgets and monitor revenues...

  • retail sales manager

    3 weeks ago

    Sault Ste. Marie, Canada H & M GLOBAL CONSULTING INC. Full time

    Education: Expérience: EducationBachelor's degreeWork settingBook storeGift shopToy storeHobby/crafts/novelty storeTasksManage staff and assign dutiesStudy market research and trends to determine consumer demand, potential sales volumes and effect of competitors' operations on salesDevelop and implement marketing strategiesPlan budgets and monitor revenues...

  • Sales Supervisor

    4 days ago

    Sault Ste. Marie, Ontario, Canada H & M GLOBAL CONSULTING INC. Full time

    Education: Secondary (high) school graduation certificate Experience: 1 year to less than 2 yearsTasks: Assign sales workers to duties Hire and train or arrange for training of staff Order merchandise Authorize return of merchandise Establish work schedules Prepare reports on sales volumes, merchandising and personnel matters Resolve issues that may arise,...

  • sales supervisor

    1 month ago

    Sault Ste. Marie, Canada H & M GLOBAL CONSULTING INC. Full time

    Education: Secondary (high) school graduation certificateExperience: 1 year to less than 2 yearsTasksAssign sales workers to dutiesHire and train or arrange for training of staffOrder merchandiseAuthorize return of merchandiseEstablish work schedulesPrepare reports on sales volumes, merchandising and personnel matters Resolve issues that may arise, including...

  • sales supervisor

    1 month ago

    Sault Ste. Marie, Canada H & M GLOBAL CONSULTING INC. Full time

    Education: Expérience: EducationSecondary (high) school graduation certificateTasksAssign sales workers to dutiesHire and train or arrange for training of staffOrder merchandiseAuthorize return of merchandiseEstablish work schedulesPrepare reports on sales volumes, merchandising and personnel matters Resolve issues that may arise, including customer...

  • Sales Supervisor

    4 weeks ago

    Sault Ste. Marie, Canada H & M GLOBAL CONSULTING INC. Full time

    Education: Secondary (high) school graduation certificate - Experience: 1 year to less than 2 years **Tasks**: - Assign sales workers to duties - Hire and train or arrange for training of staff - Order merchandise - Authorize return of merchandise - Establish work schedules - Prepare reports on sales volumes, merchandising and personnel matters - Resolve...

  • Sales Supervisor

    3 weeks ago

    Sault Ste. Marie, Canada H & M GLOBAL CONSULTING INC. Full time

    Work Term: Permanent - Work Language: English - Hours: 30 hours per week - Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years - Experience: 1 year to less than 2 years **Work site environment**: - Air conditioned **Work setting**: - Urban area - Retail service establishment **Tasks**: - Assign...

  • sales supervisor

    4 weeks ago

    Sault Ste. Marie, Canada H & M GLOBAL CONSULTING INC. Full time

    Education: Secondary (high) school graduation certificateExperience: 1 year to less than 2 yearsTasksAssign sales workers to dutiesHire and train or arrange for training of staffOrder merchandiseAuthorize return of merchandiseEstablish work schedulesPrepare reports on sales volumes, merchandising and personnel matters Resolve issues that may arise, including...

  • sales supervisor

    2 weeks ago

    Sault Ste. Marie, Canada H & M GLOBAL CONSULTING INC. Full time

    Education: Secondary (high) school graduation certificateExperience: 1 year to less than 2 yearsTasksAssign sales workers to dutiesHire and train or arrange for training of staffOrder merchandiseAuthorize return of merchandiseEstablish work schedulesPrepare reports on sales volumes, merchandising and personnel matters Resolve issues that may arise, including...