Specialist Operations Analysis

4 weeks ago

Calgary, Canada CP Full time

POSITION ACCOUNTABILITIES

Lead in the development, improvement, and publication of operations scorecards and dashboards. This involves collaborating with various stakeholders to understand their requirements and managing these requirements through the IS team. Additionally, ensure the scorecards are of high quality by regularly reviewing and validating the information published for accuracy and completeness Drive the understanding and utilization of the scorecard information to drive improvements on key measures. This requires actively engaging with stakeholders across the organization to explain the metrics, benchmarks, and targets included in the scorecards. Additionally, work closely with stakeholders to identify areas for improvement based on the insights provided by the scorecards and support them in developing strategies to address these areas Utilize statistical analysis techniques to perform in-depth analysis of operating metrics and KPIs. This involves extracting and analyzing data to identify patterns, trends, and areas of underperformance. Based on the findings, make actionable recommendations for actions and initiatives that can be taken to improve performance. Work closely with relevant teams and stakeholders to ensure these recommendations are effectively implemented Foster collaboration and knowledge sharing within the Operations Analysis team. Work closely with other members of the team to exchange insights, analytics, and best practices. Leverage the collective expertise and resources of the team to enhance the effectiveness and impact of individual projects or initiatives. This includes sharing insights developed by other team members and applying them to own projects when appropriate, to drive continuous improvement across the entire Operations Analysis function

POSITION REQUIREMENTS

Bachelor's degree in business administration, operations management, analytics, or a related discipline Professional certifications in operations management, business analytics, or performance measurement (such as CAP, Six Sigma, Lean Six Sigma, or CPT) are a plus Demonstrated experience in developing and implementing operations scorecards or similar performance measurement initiatives.Must possess a valid driver’s license (include if this is a position that requires a driver’s license verification) Strong analytical skills with the ability to analyze data, identify trends, and draw actionable insight Proficient in data analysis tools and software (such as Excel, Qlikview, Qliksense, PowerBI) Knowledge of statistical analysis methods and performance measurement frameworks Excellent communication skills, both written and verbal, with the ability to present complex information in a clear and understandable manner Strong organizational and project management skills to effectively lead the development and publication of scorecards A continuous improvement mindset with a focus on driving operational excellence

WHAT CPKC HAS TO OFFER

Flexible and competitive benefits package Competitive company pension plan Employee Share Purchase Plan Performance Incentive Program Annual Fitness Subsidy Part-time Studies Program

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