Team Lead, Client Experience

4 weeks ago

Newmarket, Canada Sephora Full time
Job ID: 246861
Store Name/Number: ON-Upper Canada Mall (0516)
Address: 17600 Younge Street, Newmarket, ON L3Y 4Z1, Canada (CA)
Full Time/Part Time: Full Time
Position Type: Regular

You’ll love working here…
The Team Lead, Client Experience will be assigned to oversee all sales floor departments within a specific Sephora location. This can include Beauty, Skincare, Fragrance & Haircare or a combination of these areas. An Assistant Manager, Client Experience is responsible for ensuring that all members of their team execute Sephora’s selling model and provide outstanding client service so that the store achieves and exceeds company objectives.
  • Client Experience. Ensure all on-stage cast properly execute Sephora’s selling model. Support the timely response to all client feedback per department. Partner with their direct manager to action client-related issues/feedback tool the client service hotline or through direct feedback from clients.
  • Embracing Innovation. Support all World selling cast being properly trained in all Client Interactive Technology.
  • Event Management. Support in-store events as needed ensuring that these events help the store achieve its goals as well as client needs.
  • Performance Assessment & Development. Be aware of and coach to any performance management situations within the assigned area of the store. Ensure timely feedback for improvement is delivered and followed up on as necessary. Participate in regular check-ins with direct reports.
  • Entrepreneurial Spirit. Demonstrate a strong understanding of the store’s sales performance and business opportunities.

We’d love to hear from you if…
  • You have one to three years’ experience in a similar role at a similar volume store or equivalent internal experience.
  • You have excellent verbal/written communications skills and the ability to influence business partners at all levels in a clear and concise manner.
  • You have proven ability to create teams by attracting and identifying talented store leaders who can train and develop cast to drive sales and deliver outstanding client service.

While at Sephora, you’ll enjoy…
  • The people. You will be surrounded by the best talent in the industry – people you can be proud to work with.
  • The perks. Think you’ve tried it all? Just wait until you work at Sephora Enjoy the discounts, gratis & exclusive brand events.
  • The education. We heavily invest in training to build your personalized career plan, so you can achieve your professional goals.

  • Team Lead, Client Experience

    3 weeks ago

    Newmarket, Canada Sephora Full time

    Job ID: 246861 Store Name/Number: ON-Upper Canada Mall (0516) Address: 17600 Younge Street, Newmarket, ON L3Y 4Z1, Canada (CA) Full Time/Part Time: Full Time Position Type: Regular You'll love working here… The Team Lead, Client Experience will be assigned to oversee all sales floor departments within a specific Sephora location. This can include Beauty,...

  • Team Lead, Client Experience

    4 weeks ago

    Newmarket, Canada LVMH Group Full time

    Job ID: 246861Store Name/Number: ON-Upper Canada Mall (0516)Address: 17600 Younge Street, Newmarket, ON L3Y 4Z1, Canada (CA)Full Time/Part Time: Full TimePosition Type: RegularYou’ll love working here…The Team Lead, Client Experience will be assigned to oversee all sales floor departments within a specific Sephora location. This can include Beauty,...

  • Team Lead, Client Experience

    4 weeks ago

    Newmarket, Canada LVMH Group Full time

    Job ID: 246861Store Name/Number: ON-Upper Canada Mall (0516)Address: 17600 Younge Street, Newmarket, ON L3Y 4Z1, Canada (CA)Full Time/Part Time: Full TimePosition Type: RegularYou’ll love working here…The Team Lead, Client Experience will be assigned to oversee all sales floor departments within a specific Sephora location. This can include Beauty,...

  • Team Lead, Client Experience

    4 weeks ago

    Newmarket, Canada LVMH Group Full time

    Job ID: 246861Store Name/Number: ON-Upper Canada Mall (0516)Address: 17600 Younge Street, Newmarket, ON L3Y 4Z1, Canada (CA)Full Time/Part Time: Full TimePosition Type: RegularYou’ll love working here…The Team Lead, Client Experience will be assigned to oversee all sales floor departments within a specific Sephora location. This can include Beauty,...

  • Team Lead, Client Experience

    3 weeks ago

    Newmarket, Canada SEPHORA Full time

    Job ID: 246861 Store Name/Number: ON-Upper Canada Mall (0516) Address: 17600 Younge Street, Newmarket, ON L3Y 4Z1, Canada (CA) Full Time/Part Time: Full Time Position Type: Regular You'll love working here... The Team Lead, Client Experience will be assigned to oversee all sales floor departments within a specific Sephora location. This can include...

  • Team Lead, Client Experience

    3 weeks ago

    Newmarket, Canada SEPHORA Full time

    Job ID: 246861 Store Name/Number: ON-Upper Canada Mall (0516) Address: 17600 Younge Street, Newmarket, ON L3Y 4Z1, Canada (CA) Full Time/Part Time: Full Time Position Type: Regular You'll love working here... The Team Lead, Client Experience will be assigned to oversee all sales floor departments within a specific Sephora location. This can include...

  • Team Lead, Client Experience

    3 weeks ago

    Newmarket, Canada SEPHORA Full time

    Job ID: 246861 Store Name/Number: ON-Upper Canada Mall (0516) Address: 17600 Younge Street, Newmarket, ON L3Y 4Z1, Canada (CA) Full Time/Part Time: Full Time Position Type: Regular You'll love working here... The Team Lead, Client Experience will be assigned to oversee all sales floor departments within a specific Sephora location. This can include...

  • Team Lead, Client Experience

    5 hours ago

    Newmarket, Canada SEPHORA Full time

    Job ID: 246861 Store Name/Number: ON-Upper Canada Mall (0516) Address: 17600 Younge Street, Newmarket, ON L3Y 4Z1, Canada (CA) Full Time/Part Time: Full Time Position Type: Regular You'll love working here... The Team Lead, Client Experience will be assigned to oversee all sales floor departments within a specific Sephora location. This can include...

  • Team Lead, Client Experience

    4 weeks ago

    Newmarket, ON, Canada LVMH Group Full time

    Job ID: 246861 Store Name/Number: ON-Upper Canada Mall (0516) Address: 17600 Younge Street, Newmarket, ON L3Y 4Z1, Canada (CA) Full Time/Part Time: Full Time Position Type: Regular You’ll love working here… The Team Lead, Client Experience will be assigned to oversee all sales floor departments within a specific Sephora location. This can...

  • Team Lead, Client Experience

    3 weeks ago

    Newmarket, ON, Canada SEPHORA Full time

    Job ID: 246861 Store Name/Number: ON-Upper Canada Mall (0516) Address: 17600 Younge Street, Newmarket, ON L3Y 4Z1, Canada (CA) Full Time/Part Time: Full Time Position Type: Regular You'll love working here... The Team Lead, Client Experience will be assigned to oversee all sales floor departments within a specific Sephora location. This can...

  • Transition Lead

    3 weeks ago

    Newmarket, Ontario, Canada CBI Health Group Full time

    Transitional Lead - York Region Part-time - Weekends (Fri 2pm - 9:30pm, Sat 8:30am - 4:30pm, Sun 8:30 - 4:30pm) CBI Health is looking for a dynamic and compassionate nurse leader to be the Weekend Transition Lead in an innovative and collaborative Southlake Hospital transitional program that includes working with an interdisciplinary team that uses an...

  • Transition Lead

    3 weeks ago

    Newmarket, Canada CBI Health Group Part time

    Transitional Lead - York Region Part-time - Weekends (Fri 2pm - 9:30pm, Sat 8:30am - 4:30pm, Sun 8:30 - 4:30pm) CBI Health is looking for a dynamic and compassionate nurse leader to be the Weekend Transition Lead in an innovative and collaborative Southlake Hospital transitional program that includes working with an interdisciplinary team that uses an...

  • Lead Hand

    2 weeks ago

    Newmarket, Canada Southlake Regional Health Centre Full time

    **Company Bio** - Southlake is building healthy communities through outstanding care, innovative partnerships, and amazing people. We deliver a wide range of healthcare services to the communities of northern York Region and southern Simcoe County. Our advanced regional programs include Cancer Care and Cardiac Care and serve a broader population across the...

  • Lead Hand

    4 weeks ago

    Newmarket, Canada Southlake Regional Health Centre Full time

    **Company Bio** - Southlake is building healthy communities through outstanding care, innovative partnerships, and amazing people. We deliver a wide range of healthcare services to the communities of northern York Region and southern Simcoe County. Our advanced regional programs include Cancer Care and Cardiac Care and serve a broader population across the...

  • Lead Hand – Environmental Services

    3 weeks ago

    Newmarket, Canada Southlake Regional Health Centre Full time

    We deliver a wide range of healthcare services to the communities of northern York Region and southern Simcoe County. Our advanced regional programs include Cancer Care and Cardiac Care and serve a broader population across the northern GTA and into Simcoe-Muskoka. Our team of nearly 6,000 staff, physicians, volunteers, students and Patient and Family...

  • Professional Practice Lead

    2 days ago

    Newmarket, Canada Southlake Regional Health Centre Full time

    We deliver a wide range of healthcare services to the communities of northern York Region and southern Simcoe County. Our advanced regional programs include Cancer Care and Cardiac Care and serve a broader population across the northern GTA and into Simcoe-Muskoka. Our team of nearly 6,000 staff, physicians, volunteers, students and Patient and Family...

  • Change Management Lead

    1 week ago

    Newmarket, Canada Southlake Regional Health Centre Full time

    We deliver a wide range of healthcare services to the communities of northern York Region and southern Simcoe County. Our advanced regional programs include Cancer Care and Cardiac Care and serve a broader population across the northern GTA and into Simcoe-Muskoka. Our team of nearly 6,000 staff, physicians, volunteers, students and Patient and Family...

  • Program Lead, Social Services Analyst

    7 days ago

    Newmarket, Canada York Region Full time

    **Job Description**: **POSITION PURPOSE** Reporting to the Manager, Projects and Program Policy Strategy, is responsible for providing policy and analytical support to the Social Services Branch programs, including Ontario Works, Employment Services, Children’s Programs (Child Fee Assistance, Children’s Community Programs and Early Intervention...

  • Client Service Associate

    14 hours ago

    Newmarket, Canada BMO Financial Group Full time

    16775 Yonge Street Newmarket Ontario,L3Y 8J4 Supports one or more Investment Advisors (IAs) and IA Team and staff, and branch operations with day-to-day administration and provides exceptional client service to support achievement of business objectives. - Books meetings with new prospects and prepares introductory package for the prospect/referral. -...

  • Aquatic Lead

    4 hours ago

    Newmarket, Canada Town of Newmarket Full time

    This details all the information about the job posting. Share this job as a link in your status update to LinkedIn. Job Title Aquatic Lead Organizational Unit Community Services -> Recreation & Culture Services -> Recreation & Client Services Requisition # 24-86 Location Multiple Community - Newmarket, ON CA (Primary) Shift Type Job Type ...