Sales Associate Team Lead | Pointe-Claire

1 month ago

PointeClaire, Canada Hudson’s Bay Full time
What This Position is All About As a Sales Associate Team Lead, you are a friendly, customer-focused individual who understands the importance and intricacies of delivering the optimal customer experience. In a performance driven culture, you are a team player who has earned the respect of your peers through commitment, partnership and effective communication. Who You Are: Willing to take calculated risks when necessary, an out of the box thinker that shines in brainstorming sessions. Generates a variety of approaches to problem solving including new and novel ideas. Constantly looking for opportunity to improve the way things are done. Can be depended on for a unique perspective. Drives positive outcomes through objectives and measures. Monitors progress and results. Can be both direct as well as diplomatic. Gains trust quickly. Has a good sense of timing, is a good listener, and can get cooperation with little disruption. You Also Have: Demonstrated customer focus Ability to translate behaviors into optimal selling experience and achievement of results Full flexibility with schedule (including evenings and weekends) Prior experience scheduling and leading a team of six or more As The Sales Associate Team Lead, You Will: Execute the appropriate selling behaviors consistently Build your client base through the preferred customer service program Leverage Product Knowledge as a differentiating factor in the service experience Understand the competitive market and be aware of your commodity Demonstrate appropriate selling behaviors to deliver business objectives Lead by example demonstrating a thorough knowledge of company policy and procedures Knowledge of operational and security procedures Must be able to maintain and follow visual displays as per department standards How Often You May Travel: NA Your Life and Career at HBC: Be part of a world-class team; work with an adventurous spirit; think and act like an owner- operator Exposure to rewarding career advancement opportunities, from retail to supply chain, to digital or corporate. A culture that promotes a healthy, fulfilling work/life balance Benefits package for all eligible full-time employees (including medical, vision and dental). An amazing employee discount
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