Shop Foreman

Responsibilities of the Heavy Duty Shop Foreman:

Shop Foreman is a key leadership position in the Service Department responsible for:

• Profitable and effective management of assigned shop segments.

• Manage a team of technicians, and apprentices in all aspects of productivity, including quoting, diagnostics and invoicing.

• Liaise with Customer, Sales and internal teams as required on service issues and opportunities.

• Assist in all technical aspects, including diagnostics and parts support where required.

• Manage warranty and rework to assigned targets.

• Manage technicians to a timely and productive service schedule (Labour Utilization).

• Act as an ambassador for Health and Safety.

• Comply with all safety requirements such as toolbox meetings, safety meetings and hazard analyses.

• Manage administrative requirements such as cost coding and time and materials allocations, job stories etc.

• Perform required HR responsibilities such as interviewing, hiring, disciplining and terminations.

• Mentor and train mechanics and apprentices.

• Some hands-on mechanical work may be required.

Qualifications of the Heavy Duty Shop Foreman

• Journeyman Mechanic (preferably Heavy Duty)

• Strong Computer skills- Excel, Outlook.

• Previous maintenance supervision experience in a heavy equipment or industrial environment considered an asset.

• Able to proactively problem solve, prioritize and redefine priorities when necessary.

• Tactful and mature demeanour with well-developed interpersonal skills including the ability to work well with diverse personalities.

• Knowledge of the hazards associated with the shop environment and how to correct them; assure safe and efficient use of shop equipment and supplies.