Customer Service Agent

2 weeks ago


Middleton, Canada Bruce Auto Group Full time

Our Customer Care Centre in New Minas, NS is seeking a highly motivated and dedicated individual to join our team as a Customer Service Agent. In this role, you will be responsible for providing outstanding service to our customers and helping to ensure their satisfaction with our services. This is not a remote position.

The Opportunity:

In this entry-level position, you will focus on outbound calls, contacting our customers to recommend and advise them on their maintenance and preventative services. The goal is to book service appointments and update customer information using our unique database. We are open from 8 am to 6 pm Monday to Friday, and 9 am to 3 pm Saturdays. Availability to work shifts during these business hours is a requirement. We are located on the second floor of the Hyundai dealership in New Minas, across the hall we have a little gym and a very modern lunchroom where we've been known to host the occasional potluck. 

What we are looking for:

You are outgoing, confident, a team player, and have a positive personality. You have exceptional phone skills and the confidence to place a high volume of outbound calls. You have good computer skills as we have several software systems. You're a fantastic multitasker and have the desire to provide outstanding customer service.

Our Offer:

At Bruce Auto Group, you will join a team of thinkers, doers, and innovators who have experience working in a dealership or have a passion for the industry. In addition to working at the most modern building in town, you will also work with a team that shares the same values of being collaborative, passionate, trusting, respectful, innovative, and accountable. We offer a competitive pay plan, benefits include a health & dental plan, health spending account, retirement savings plan with matching contributions, discounts on products and services, career progression opportunities, discounts at major retail outlets, and a fun and engaging work environment

Ready to apply? We want to hear from you



  • Middleton, Nova Scotia, Canada Bruce Full time

    Bruce Auto Group has grown to become Nova Scotia's 3rd largest auto retailer and we've done so by leading with our people first. This doesn't just mean our customers and the staff that you see on the frontlines every day - Those behind the scenes contribute to our success and growth daily, and keep our business running smoothly. Our Business Development...


  • Middleton, Nova Scotia, Canada Bruce Full time

    Bruce Auto Group has grown to become Nova Scotia's 3rd largest auto retailer and we've done so by leading with our people first. This doesn't just mean our customers and the staff that you see on the frontlines every day - Those behind the scenes contribute to our success and growth daily, and keep our business running smoothly. Our Business Development...


  • Middleton, Nova Scotia, Canada Bruce Full time

    Bruce Auto Group has grown to become Nova Scotia's 3rd largest auto retailer and we've done so by leading with our people first. This doesn't just mean our customers and the staff that you see on the frontlines every day - Those behind the scenes contribute to our success and growth daily, and keep our business running smoothly. Our Business Development...

  • Service Advisor

    7 days ago


    Middleton, Nova Scotia, Canada Bruce Full time

    Bruce Ford is looking for a Service Advisor to join their team As a Service Advisor, you will be responsible for managing the service process for our customers. You will greet customers, assess their automotive needs, provide advice on services, and ensure the smooth flow of work in the automotive service department.Responsibilities:Greet customers and...


  • Middleton, Canada Bruce Full time

    Bruce Auto Group has grown to become Nova Scotia's 3rd largest auto retailer and we've done so by leading with our people first. This doesn't just mean our customers and the staff that you see on the frontlines every day - Those behind the scenes contribute to our success and growth daily, and keep our business running smoothly. Our Business Development...


  • Middleton, Canada Bruce Ford Full time

    Bruce Ford is looking for a self-motivated Financial Services Manager who has a passion for going above and beyond for their customers! By joining the team at Ford, you'll be eligible for paid personal days off, industry training and progressive career advancement opportunities! **The Opportunity**: As an essential member of the Sales Team, you will be...

  • Service Advisor

    4 weeks ago


    Middleton, Canada Bruce Automotive Group Full time

    Bruce Auto Group comes from a small place, but that hasn't stopped us from becoming one of the largest auto groups in the Maritimes. For nearly 100 years, our focus has been on something much greater than simply selling and servicing vehicles. We devote ourselves to delivering a personalized Bruce experience to every customer as if they were family, and in...

  • Service Advisor

    4 weeks ago


    Middleton, Canada Bruce Automotive Group Full time

    Bruce Auto Group comes from a small place, but that hasn't stopped us from becoming one of the largest auto groups in the Maritimes. For nearly 100 years, our focus has been on something much greater than simply selling and servicing vehicles. We devote ourselves to delivering a personalized Bruce experience to every customer as if they were family, and in...

  • Service Advisor

    4 weeks ago


    Middleton, Canada Bruce Automotive Group Full time

    Bruce Auto Group comes from a small place, but that hasn't stopped us from becoming one of the largest auto groups in the Maritimes. For nearly 100 years, our focus has been on something much greater than simply selling and servicing vehicles. We devote ourselves to delivering a personalized Bruce experience to every customer as if they were family, and in...

  • Service Assistant

    4 weeks ago


    Middleton, Canada Bruce Automotive Group Full time

    Bruce GM in Middleton is looking for a Service Assistant - Summer Student to join our team! This is a great opportunity for a student who is enrolled in post-secondary education with great customer service and is eager to learn about the Automotive Industry. This position is pending Canada Summer Jobs funding. **About us**: Bruce Auto Group comes from a...


  • Middleton, Canada Nova Scotia Community College Full time

    What you'll do Responsibilities You will be helping students make decisions, solve problems, and meet goals that maximize their college experience. You will work to engage and support a caseload of students - including prospective, transitioning-in, current, and transitioning-out students. You will be planning and delivering events, activities,...

  • Cashier

    4 weeks ago


    Middleton, Canada Your Independent Grocer Full time

    Location: 306-316 Main St, Middleton, Nova Scotia, B0S 1P0 Inspired by food? Committed to excellent service? So are we. At Your Independent Grocer, we are Food Lovers! We are committed to our Colleagues and Customers and work hard to create a culture that allows us to be our authentic selves while working as a Team. We know that clear communication,...

  • Cash Office

    4 weeks ago


    Middleton, Canada Your Independent Grocer Full time

    Come make your difference in communities across Canada, where authenticity, trust and making connections is valued - as we shape the future of Canadian retail, together. Our commitment to positively impact the lives of all Canadians provides employees a range of opportunities and experiences to help Canadians Live Life Well®. At Your Independent Grocer, we...

  • Sales Representative

    2 weeks ago


    Middleton, Canada Bruce Automotive Group Full time

    Bruce GM in Middleton has an opening for a highly organized and customer-focused Sales Representative who thrives in a fast-paced environment and has a passion for creating an amazing buying experience for your customers! By joining the team at GM, not only will you work with Atlantic Canada's 3rd largest Automotive Group, you will be eligible for an...

  • Sales Representative

    4 weeks ago


    Middleton, Canada Bruce Automotive Group Full time

    Bruce Ford in Middleton has an opening for a highly organized and customer-focused Sales Representative who thrives in a fast-paced environment and has a passion for creating an amazing buying experience for your customers! By joining the team at Ford, not only will you work with Atlantic Canada's 3rd largest Automotive Group, you will be eligible for an...

  • 5 Ton Night Driver

    2 weeks ago


    Middleton, Canada Municipal Group of Companies Full time

    MBW Courier Inc, Part of the Municipal Group of Companies has become a leader in the transportation industry by providing unmatched quality service to our customers and employing quality employees. Our services include Courier Services, Light LTL, and Third-Party Logistics to the province of Nova Scotia, New Brunswick, and Newfoundland. We are currently...


  • Middleton, Canada Bruce Automotive Group Full time

    Are you an organized and detail-oriented individual with exceptional administrative skills? Do you thrive in a fast-paced environment and enjoy supporting a team? If so, we have an exciting opportunity for you to join our team as an Administrative Assistant at Bruce Collision! **The Opportunity**: As the Administrative Assistant, you will be the primary...

  • Sales Representative

    3 weeks ago


    Middleton, Canada Bruce Nissan Full time

    Bruce Nissan in Kentville has an opening for a highly organized and customer-focused Sales Representative who thrives in a fast-paced environment and has a passion for creating an amazing buying experience for your customers! By joining the team at Nissan, not only will you work with Atlantic Canada's 3rd largest Automotive Group, you will be eligible for...

  • Sales Representative

    4 weeks ago


    Middleton, Canada Bruce Honda Full time

    Bruce Honda in Yarmouth has an opening for a highly organized and customer-focused Sales Representative who thrives in a fast-paced environment and has a passion for creating an amazing buying experience for your customers! By joining the team at Honda, not only will you work with Atlantic Canada's 3rd largest Automotive Group, you will be eligible for an...


  • Middleton, Canada Bruce Automotive Group Full time

    Are you passionate about automobiles and have a keen eye for vehicle maintenance? We are seeking a skilled and dedicated Tire and Lube Technician to join our dynamic team at Bruce Ford. As a leading automotive service provider, we pride ourselves on delivering exceptional service to our customers, and we need a motivated individual like you to help us...