Veterinary Reception, Client Care, Calgary Trail Animal Hospital

4 weeks ago


Edmonton, Canada VCA Full time

Veterinary Reception, Client Care

Location: Edmonton, AB

Calgary Trail Animal Hospital is currently welcoming a full time Veterinary Receptionist, Client Care to join our team. This is an exceptional opportunity for an organized, motivated, and empathetic individual to join us in a very important support role for the entire hospital. In this role, you will help our clients and their pets feel welcomed and appreciated

Excellent customer service skills; a real aptitude for putting pets and pet parents at ease and creating a welcoming environment 

Ability to answer a multiline phone system and track and book appointments effectively 

Scheduling appointments; Admitting and discharging pet patients

Invoicing/billing; creating estimates and processing payments

Take initiative and work independently 

A Veterinary Assistant (VA) or Veterinary Assistant Office Administration (VAOA) program certificate is an asset

General housekeeping duties; cleanliness of reception area, pet holding areas, and common areas

Willingness to learn more regarding; veterinary services, updated medical office procedures, and assist the Veterinary staff with various tasks and treatments

A love for all companion animals

What VCA Canada Offers

Join our team and you will make a huge difference in the lives of pets and their families With an extensive network of hospitals across Canada, each location offers a diverse experience, a local community feel, and a caring culture of wellness and appreciation you can thrive in

VCA Canada Student Loan RRSP Program – Ask us more

Competitive wages and benefits

Annual uniform allowance

Exceptional career development: there is room to grow here

RRSP Employer 5 % Match Program – saving for your future just got easier 

Extensive online anytime-anywhere access to journals and textbooks

Employee Assistance Program to support your health and wellbeing

Referral Bonus Rewards

Opportunities to give back to your community through VCA initiatives

Generous personal pet care discounts

And extra perks like shopping discounts and cool wellness apps

Click “Apply Now”

VCA Canada is committed to providing an inclusive and diverse workplace and is an equal opportunity employer. If you require any assistance, please let us know.

If you are a current associate, you need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.



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