Patient Watch Guard

4 weeks ago

Oshawa, Canada Securiguard Full time

At Securiguard we believe in living and acting by our values: R.E.A.C.H. · Respect · Empathy · Accountability · Courtesy & · Honesty. Our mission, vision, and values enabled us to be a finalist of the 2021 Canadian HR Awards' Excellence in Diversity & Inclusion category.

Role Overview: The Patient Watch Guard will be responsible for monitoring patients who require additional observation to ensure their safety and well-being. This role is crucial in preventing falls, self-harm, or any other incidents that may compromise patient health. The ideal candidate will have a keen eye for detail, strong communication skills, and the ability to respond effectively to various situations


Duties and Responsibilities:

  • Monitor and observe patients on a continuous basis, ensuring their safety and comfort.
  • Report any changes in patient behavior or condition to the healthcare team promptly.
  • Assist with patient mobility and positioning as needed.
  • Communicate effectively with patients to provide reassurance and support.
  • Document observations and activities accurately and promptly.
  • Collaborate with nursing staff and other healthcare professionals to provide comprehensive patient care.
  • Respond quickly and appropriately to any emergency situations or patient needs.
  • Respond promptly to security incidents, including medical emergencies, disturbances, and safety hazards.
  • Interact with patients, visitors, and staff in a calm and respectful manner, resolving conflicts and addressing concerns to maintain a peaceful environment.
  • Utilize effective de-escalation techniques to manage volatile situations and prevent escalation to violence.
  • Document all security-related incidents and observations accurately, completing incident reports and notifying appropriate personnel as necessary.

Requirements:

  • Valid Security Guard License and First Aid/CPR certificate
  • Strong interpersonal and communication skills, with the ability to interact effectively with diverse individuals in a healthcare environment.
  • Previous experience in a healthcare setting, particularly in patient monitoring or similar roles, preferred.
  • Excellent observational and problem-solving skills with the ability to remain calm and composed under pressure.
  • Basic computer skills
  • Ability to walk/stand 12-hour shifts providing proactive and reactive security patrols and response to incidents.
  • Ability to complete accurate and detailed report writing, multi-task and work in a fast-paced, demanding environment.
  • Police Foundations, Community Justice Services or Law Enforcement Diploma would be an asset.
  • Flexibility to work continental shifts, including weekends, and holidays.

Schedule:

Full-Time Days/Nights, continental

Pay: $20.20


Employee Perks We Offer:

  • Award winning corporate culture - Canada's Most Admired Corporate Culture 2021
  • Opportunities for advancement and professional development
  • Paid training
  • Extended Health and Dental benefits for eligible employees

Trainings:

We will provide all additional training including Crisis Management, Effective Communications, Management of Resistant Behavior, Mental Health Awareness and additional healthcare training.


Securiguard Services Ltd. ("Securiguard") is committed to ensuring equal access to and participation in employment for persons with disabilities. Securiguard welcomes and encourages applications from persons with disabilities. Upon request, Securiguard will provide accommodation to a job applicant with a disability during all aspects of its recruitment process.  If you require accommodation during this process please contact Email: ""

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