Front Desk Agent
7 days ago
The Heritage Inn Hotel & Convention Centre in Moose Jaw, Saskatchewan is hiring
What You Will Do:
Answer and direct calls appropriately and efficiently
Process and confirm room reservations
Greet, register, and assign rooms to arriving guests
Present statement of charges to departing guests and receive payment
Respond to guests' questions or concerns
Ensure work areas and equipment are kept functional and orderly at all times
Who we are looking for:
A hardworking, positive, and proactive individual
The ability to work cooperatively
Someone who is available for morning, afternoon, evening, and weekend shifts
Someone who cares for their professional appearance and follows uniform and dress code standards
Skill Requirements:
Excellent written and oral communication skills
Excellent organizational skills
Great telephone skills
Must have the ability to handle and solve customer related concerns and complaints and report to the supervisor as necessary
Knowledge and Training:
Knowledge of clerical and basic accounting procedures
Aware of POS systems and basic computer operations
Industry Experience:
Previous experience as a front desk attendant is an asset.
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