Front Desk Agent

7 days ago


Moose Jaw, Canada Heritage Inn Hotel Full time

The Heritage Inn Hotel & Convention Centre in Moose Jaw, Saskatchewan is hiring

What You Will Do:

Answer and direct calls appropriately and efficiently

Process and confirm room reservations

Greet, register, and assign rooms to arriving guests

Present statement of charges to departing guests and receive payment

Respond to guests' questions or concerns

Ensure work areas and equipment are kept functional and orderly at all times

Who we are looking for:

A hardworking, positive, and proactive individual

The ability to work cooperatively

Someone who is available for morning, afternoon, evening, and weekend shifts

Someone who cares for their professional appearance and follows uniform and dress code standards

Skill Requirements:

Excellent written and oral communication skills

Excellent organizational skills

Great telephone skills

Must have the ability to handle and solve customer related concerns and complaints and report to the supervisor as necessary

Knowledge and Training:

Knowledge of clerical and basic accounting procedures

Aware of POS systems and basic computer operations

Industry Experience:

Previous experience as a front desk attendant is an asset.


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