Concrete Dispatcher

3 weeks ago

Grande Prairie, Canada Holcim Full time

Objective
In a fast paced, customer oriented environment, responsible for scheduling concrete deliveries, providing pricing to customers, ordering raw material as required for production and ensuring accurate batching to produce a quality product to meet the customers' requirement on a daily basis. This position is located at our Grande Prairie location. This role will assist the operations manager in the daily operation duties by managing resources needed and batch quality concrete. In this role, you will also be asked to supervise a group of drivers and help coordinate the truck loading process, batch the appropriate concrete, and coordinate plant maintenance. As a Part Time RMX Driver, as needed, when not doing dispatch duties to fill in on RMX Concrete Deliveries. Safety is the number one priority and, as such, you will need to supervise safe working procedures and follow group policies.

Responsibilities

Customer Relations – on the phone and visits to customers as required. Efficient Driver Call Ins – scheduling drivers and delivery schedules, while meeting customer expectations and plant operating capabilities. Coordinating Daily Customer Projects. Plant Efficiency – understanding of plant operations, maintenance, ordering supplies. Keep a safe working environment. Ensure raw material orders for the production needed. Inspect plant daily prior to operation. Respect environment policy. Manage safe operation of sub-contractor or internal maintenance team. Ensures accurate batching of concrete to produce a quality product. Receive raw materials. Basic data entry.

Specific Accountabilities

Ensure quality product to customer. Customer service. Raw inventory material. Plant maintenance. Scheduling drivers & orders. Timely concrete deliveries Optimizing batching system RMX Driver Training (Will Train) Adhering to Lafarge Safety Initiatives

 
Qualification Profile

Experience in ready mix concrete strongly preferred. Excellent communication and interpersonal skills. Good computer skills, must be able to learn new programs quickly; Microsoft office basic knowledge (Excel, Word, etc.) Able to multi-task and maintain composure in busy environment. Customer service oriented. Good organization and planning skills. Strong math abilities. Strong team player with a positive attitude. Self starter, with excellent work ethic. Available to work overtime as needed. Valid class 3 drivers license.

As part of our dedicated focus on the health and safety of all employees, a pre-employmentmedical, including drug and alcohol testing and a criminal record check, may be required.

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