NLC-2030: Student Learning Assistant

Additional Information:

For over 50 years, the Northern Lakes College vision has been to increase accessibility to educational opportunities. With 25 locations across northern Alberta, program sites throughout Alberta, and a unique Supported Distance Learning model, students can access quality educational opportunities without leaving their community. Students can study from the comforts of home, work, on the road, or from one of the many College locations. Northern Lakes College offers a variety of university transfer, diploma, and certificate programs, including Academic Upgrading, Business & Administrative Studies, Health & Human Service Careers, Pre-Employment & Apprenticeship Trades, Resource Technology, University Studies, and Continuing Education & Corporate Training certificates and courses. We support and promote professional development and wellness opportunities, and provide our employees with an attractive benefits plan and competitive salaries. The College service region offers numerous recreational activities for the entire family to enjoy

Northern Lakes College has the following part time .5 FTE ongoing position available:

Student Learning Assistant

Reference #NLC-2130

Salary Range: $19,722 to $23,328 per year

Location: Grouard

Start Date: when successful candidate is hired

Qualifications:

A High School Diploma or equivalent and experience working with the public are required;Experience with Microsoft Office software is required;Experience with teleconference and video equipment would be assets;Experience working in educational environments would be an asset;A combination of education, training and experience may be considered.

Note: Northern Lakes College thanks all applicants for their interest in employment; however, only those candidates selected for interviews will be contacted.

Position Description

Student Learning Assistant

Nature and Scope of Work:

Provide various services to students, staff and the community including but not limited to course delivery, site management, student recruitment, marketing, and learning support.

Duties and Responsibilities:

Client Services

Customer service Provide reception (phone, walk-in)Handle inquiriesProvide information on College programsProvide information on Continuing Education & Corporate TrainingCounselling or education planning referrals Schedule appointments for: Educational planningCareer planningFunding Disseminate course/career informationMaintain educational/career resource librariesFacilitate application formsContact applicants as neededApplicant inquiry/follow upApplication and fee collection

Retention Services

Orient students to services and facilityCoach students in time management skillsCoach students in study skillsProvide library assistanceProvide students assistance for Computer useHow to access e-mailHow to access online classesHow to use Moodle for course work and accessing informationProvide Internet assistance and information on proper internet usageAssist students in navigating the Northern Lakes College web siteArrange appropriate learning environmentsRefer students to instructor(s) for remediation or learning consultant if required

Recruitment Services

Prepare local promotional materialsMake presentations to local groupsDistribute promotional materialsRepresent Northern Lakes College at trade showsOther recruitment activities as requiredIdentify and report training needs and barriers

Community Education Committee (CEC) Services

Record CEC minutesCEC agenda templateContact CEC members for meetingsSet up facility for meetingsPrepare/disseminate agenda packagesPreparing the Student Learning Assistant reportAssist with Council of Community Education Committees (CCEC) report

Distance Delivery Services

Collect, store, proctor and return examsProctor online examsAssist students and instructors with Photocopying, ScanningMaintain Xerox Document CentresDistribute, collect and return learning materialsMaintain Student filesArrange conferencing connectionsMaintain/troubleshoot learning technologies

Site Management Services

Open and close facility/roomsArrange for and set up facility as requestedMaintain schedules and bookings for rooms, equipment and librariesAssist in recording student attendanceMaintain administrative and educational suppliesMaintain generic campus supplies and learning resourcesMaintain hosting suppliesEnsure security for equipment, resources, exams, etc.Maintain generic campus supplies and learning resourcesMaintain hosting suppliesEnsure security for equipment, resources, exams, etc.

Skills/Knowledge:

Excellent communication skillsExcellent customer service skillsExcellent organizational skillsAbility to work in a fast-paced environment

Contacts (Internal and External):

Northern Lakes College staff,General publicStudents

Qualifications:

A High School Diploma or equivalent and experience working with the public are required.Experience with Microsoft Office software is required.Experience with teleconference and video equipment would be assets.Experience working in educational environments would be an asset.
​Competitive salariesVacation time ranging from three to eight weeksExcellent health and dental benefitsLife and disability insurancePension plans with employer contributions​Comprehensive employee and family assistance programProfessional development opportunities

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