Technical Services Engineer
1 month ago
MongoDB Technical Services Engineers use their outstanding problem solving and customer service skills, along with their deep technical experience, to advise customers and to solve their complex MongoDB problems. Technical Service Engineers are specialists in the entire MongoDB ecosystem - database server, drivers, our management suite, and services such as Cloud Manager (the online product we developed for customers for automation, backup, monitoring, and analysis of their MongoDB systems). Our engineers combine their MongoDB expertise with passion, initiative, teamwork, and a great sense of humor to achieve exceptional results for our customers.
Why MongoDB is a fantastic place to work and build your career
Be a part of the company that’s reinventing the database, passionate about innovation and speedEnjoy a fun, inspiring culture that is engineering focusedWork with exceptionally talented people around the globeLearn, contribute, and make an impact on the product and communityHelp establish a new team in Vancouver, influence the direction of the region and the future of MongoDBCool things you’ll do
MongoDB is on a mission to change the way people think about databases. Along the way, our customers encounter questions and issues about how our approach to databases works for their use case. In Technical Services, it's our job to help these people.
You'll be working alongside our largest customers, solving their complex issues - resolving questions on architecture, performance, recovery, security, and everything in between. You'll be an expert resource on standard methodologies in running MongoDB at scale, whatever that scale may be. You'll be an advocate for customers' needs - working with our product management and development teams on their behalf. And you'll contribute to internal projects, including software development of support tools for performance, benchmarking, and diagnostics. In addition, you will also be responsible for mentoring and ramping new team members and taking initiatives in building knowledge of new product lines within the MongoDB ecosystem.
We are looking to speak to candidates who plan to be available in Vancouver, Canada for our hybrid work model. The ideal candidate will be able to work Friday - Tuesday.
What you need
You should have 7+ years of proven experience, we consider all candidates with an eye for those who are self-taught, insatiably curious, and multi-faceted.
It’s crucial for every candidate that they can check off all of these boxes:
Be able to read code, and basic coding/scripting ability in one or more languages: Java, Python, Ruby, C, C++, C#, Javascript, node.js, Go, etc.Systems engineering experience, including Linux performance, memory management, I/O tuning, configuration, security, networking, clusters, and troubleshootingShould have a good understanding of Networking concepts and protocols (DNS, TCP/IP, SSL/TLS, etc.)Storage engineering experience, including NAS, SAN, SSD, multi-pathing, and cachingExperience building and maintaining complex mission-critical production database systemsBroad awareness of customer workloads and use cases, including performance, availability, and scalabilityExperience analyzing issues holistically, from the application tier through the database, down to the storageGenuine desire to help peopleAbility to think on your feet, remain calm under pressure, and solve problems in real-timeDesire and ability to rapidly learn a wide variety of new technical skillsCollaboration: willingness and ability to get help from team members when required, and the good judgment to know when to seek helpBonus Points
Experience managing large scale databases (e.g. RDBMS, NoSQL)Experience with authentication systems such as LDAP, Kerberos, ADExperience using or managing MongoDBExperience using distributed version control systems, and in particular gitExperience using any cloud services stack such as AWS, Azure or GCPSuccess Measures
In 3 months, you’ll have gained a deep understanding of MongoDB and its ecosystem. You will complete New Hire TrainingIn 6 months, you will be comfortable working frontline with our customers. You will also complete the MongoDB Certified DBA Associate examIn 12 months, you will be a part of a technical experts group within MongoDB and will be helping your peer engineers in advance diagnostics. Also, you will be encouraged to handle technical escalations independently-
Technical Services Engineer Vancouver
3 weeks ago
Vancouver, Canada MongoDB Full timeThe worldwide data management software market is massive (According to IDC, the worldwide database software market, which it refers to as the database management systems software market, was forecasted to be approximately $82 billion in 2023 growing to approximately $137 billion in 2027. This represents a 14% compound annual growth rate). At MongoDB we are...
-
Technical Services Engineer Vancouver
1 week ago
Vancouver, Canada MongoDB Full timeThe worldwide data management software market is massive (According to IDC, the worldwide database software market, which it refers to as the database management systems software market, was forecasted to be approximately $82 billion in 2023 growing to approximately $137 billion in 2027. This represents a 14% compound annual growth rate). At MongoDB we are...
-
Technical Support Engineer
3 weeks ago
Vancouver, Canada Hamilton Barnes Associates Limited Full timeJoin this team as a Contract Technical Support Engineer!Are you ready for a dynamic 12-month contract opportunity with a leading IT services provider? We are currently seeking a talented Technical Support Engineer to join a prominent IT services provider, participating in low-level design, implementation, and troubleshooting/configurations. Demonstrate your...
-
Technical Support Engineer
3 weeks ago
Vancouver, Canada Hamilton Barnes Associates Limited Full timeJoin this team as a Contract Technical Support Engineer!Are you ready for a dynamic 12-month contract opportunity with a leading IT services provider? We are currently seeking a talented Technical Support Engineer to join a prominent IT services provider, participating in low-level design, implementation, and troubleshooting/configurations. Demonstrate your...
-
Technical Support Engineer
3 weeks ago
Vancouver, Canada Hamilton Barnes Associates Limited Full timeJoin this team as a Contract Technical Support Engineer!Are you ready for a dynamic 12-month contract opportunity with a leading IT services provider? We are currently seeking a talented Technical Support Engineer to join a prominent IT services provider, participating in low-level design, implementation, and troubleshooting/configurations. Demonstrate your...
-
Junior/intermediate Technical Support Specialist
1 month ago
Vancouver, Canada GAM Technical Services Full timeWho Is GAM Tech?_ If you’re looking for a company with a fun and casual environment, that encourages continuous learning and stretches your technical skills, then we have what you’re looking for! We’re a company of hard-working team players who refuse to take ourselves too seriously. We work hard to foster an inspiring, energetic and healthy work...
-
Junior/intermediate Technical Support Specialist
2 months ago
Vancouver, Canada GAM Technical Services Full timeWho Is GAM Tech?_ If you’re looking for a company with a fun and casual environment, that encourages continuous learning and stretches your technical skills, then we have what you’re looking for! We’re a company of hard-working team players who refuse to take ourselves too seriously. We work hard to foster an inspiring, energetic and healthy work...
-
Technical Support Engineer
3 weeks ago
Vancouver, BC, Canada Hamilton Barnes Associates Limited Full timeJoin this team as a Contract Technical Support Engineer! Are you ready for a dynamic 12-month contract opportunity with a leading IT services provider? We are currently seeking a talented Technical Support Engineer to join a prominent IT services provider, participating in low-level design, implementation, and troubleshooting/configurations. Demonstrate...
-
Technical Services Manager
2 months ago
Vancouver, Canada University of British Columbia Full timeStaff - Non Union Job Category M&P - AAPS Job Profile AAPS Salaried - Administration, Level A Job Title Technical Services Manager Department Human Resources Support | Department Mechanical Engineering | Faculty of Applied Science Compensation Range $5,063.67 - $7,294.50 CAD Monthly The Compensation Range is the span between the minimum and...
-
Technical Product Owner Bhjob13022 12539
2 months ago
Vancouver, Canada Ignite Technical Resources. Full timeTechnical Product Owner - Contract position in Vancouver (Hybrid): On behalf of our client in **Vancouver,** **Ignite Technical Resources** is looking for a **Technical Product Owner** with our client ** **for a **contract opportunity**. **Role Description**: **Responsibilities**: - Product Ownership activities including all aspects of a Scrum Product...
-
Project Engineer
1 week ago
Vancouver, British Columbia, Canada Lauren Services Full timeSalary: COMPANY OVERVIEWLauren Services provides a full suite of project delivery services to various industrial sectors. We offer complete EPCM services including Project Management, Feasibility Studies, Full Service Engineering, Detailed Design, Procurement, Construction Management, Commissioning & Start-up and Operations Maintenance Support. At Lauren, we...
-
Technical Product Development Lead
1 week ago
Vancouver, British Columbia, Canada Technical Safety BC Full timeJoin Our Team as a Technical Product Development Lead Are you passionate about shaping the future of products through technology? We're looking for someone to lead the development of systems and features. Here's why you should apply: Tech Expertise: You'll use your technical knowledge to connect product goals with development realities. Team Collaboration:...
-
Technical Product Development Lead
3 weeks ago
Vancouver, British Columbia, Canada Technical Safety BC Full timeJoin Our Team as a Technical Product Development Lead Are you passionate about shaping the future of products through technology? We're looking for someone to lead the development of systems and features. Here's why you should apply: Tech Expertise: You'll use your technical knowledge to connect product goals with development realities. Team Collaboration:...
-
Technical Support Cybersecurity Engineer
1 week ago
Vancouver, British Columbia, Canada Microsoft Canada Full timeOverviewWith over 18,000 employees worldwide, the Microsoft Customer Experience & Success (CE&S) organization is responsible for the strategy, design, and implementation of Microsoft's end-to-end customer experience. Come join CE&S and help us build a future where customers come to us not only because we provide industry-leading products and services, but...
-
Technical Support Cybersecurity Engineer
3 weeks ago
Vancouver, British Columbia, Canada Microsoft Canada Full timeOverviewWith over 18,000 employees worldwide, the Microsoft Customer Experience & Success (CE&S) organization is responsible for the strategy, design, and implementation of Microsoft's end-to-end customer experience. Come join CE&S and help us build a future where customers come to us not only because we provide industry-leading products and services, but...
-
Senior Voice
3 weeks ago
Vancouver, BC, Canada Ignite Technical Resources Full timeAdded - a day ago Senior Voice & Contact Center Engineer Infrastructure & Security Burnaby , British Columbia | Contract Related Infrastructure & Security Jobs Integration Developer (Azure/Middleware) Richmond , British Columbia Systems Analyst (Microsoft Intune) Burnaby , British Columbia Senior Infrastructure Analyst (Microsoft Stack) Burnaby , British...
-
Technical Support Cybersecurity Engineer
3 weeks ago
Vancouver, Canada Microsoft Full timeTechnical Support Cybersecurity Engineer Microsoft Every company has a mission. What's ours? To empower every person and every organization to achieve more. We believe technology can and should be a force for good and that meaningful innovation contributes to a brighter world in the future and today. View company page With over 18,000 employees worldwide,...
-
Technical Support Cybersecurity Engineer
3 weeks ago
Vancouver, Canada Microsoft Full timeTechnical Support Cybersecurity Engineer Microsoft Every company has a mission. What's ours? To empower every person and every organization to achieve more. We believe technology can and should be a force for good and that meaningful innovation contributes to a brighter world in the future and today. View company page With over 18,000 employees worldwide,...
-
Technical Support Cybersecurity Engineer
3 weeks ago
Vancouver, Canada Microsoft Full timeTechnical Support Cybersecurity Engineer Microsoft Every company has a mission. What's ours? To empower every person and every organization to achieve more. We believe technology can and should be a force for good and that meaningful innovation contributes to a brighter world in the future and today. View company page With over 18,000 employees worldwide,...
-
Technical Support Cybersecurity Engineer
1 week ago
Vancouver, Canada Microsoft Full timeTechnical Support Cybersecurity Engineer Microsoft Every company has a mission. What's ours? To empower every person and every organization to achieve more. We believe technology can and should be a force for good and that meaningful innovation contributes to a brighter world in the future and today. View company page With over 18,000 employees worldwide,...
