Design Centre Consultant | Burnaby BC

3 weeks ago


Burnaby, Canada Ames Tile & Stone Full time

Ames Tile & Stone Ltd. is a Burnaby based distributor of ceramic tile and stone, operating throughout Western Canada. Ames is all about smart, dedicated people with a passion for Customer Care and growth. We have positioned ourselves as the source for leading edge, mainstream tile, and stone products. Our strengths of knowledge, service, and commitment to our customers’ success are what set us apart from competitors.
The successful candidate for the Design Center Consultant is an energetic, positive, and dynamic individual with a strong customer service background, excellent interpersonal skills, and is looking to grow their sales skills.


Primary Duties and Responsibilities

Design Consultations:

Schedule appointments with customers Help customers determine products, styles, colors, etc. to fit project needs Suggest additional complementary products Provide pricing and availability to customers Follow up with design centre guests to answer questions and offer further assistance Manage and build relationships with design clients

Assisting Design Centre Customers:

Greet customers and offer assistance Guide customers around the Design Centre Customers Ask questions and respond appropriately to determine the customers’ needs Present features and benefits of different products Provide Design Centre Customers materials for customer education and samples Consistently provide exceptional customer service Proactive follow up activities to provide post-design centre visit support

Maintaining Design Appearance:

Order new Design Centre Customers products with management approval Consistent Design Centre Customers appearance management Arrange Design Centre Customers decor and changes in product displays Provide Inside Sales Team support as required (answering phones and placing orders) Other duties and special projects as required

AMES Tile and Stone Ltd. is committed to a fair and positive work environment. We offer a competitive wage, excellent benefits, bonus program, employee reward program, and maintain the highest degree of respect towards all employees.

Please email resumes and cover letter to Prabjit Lally


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