Retail Sales Associate

Found in: Talent CA C2 - 2 weeks ago

Halton Hills, Canada Simon Property Group Full time

Description

What you’ll be doing: 

Sales Associate Key Responsibilities:• Drive Sales/Customer Service• Maintain store operational and visual standards• Receive and unpack shipments; restock the sales floor• Protect company assetsWe’re Excited If You Have: Skill Set:• Ability to drive sales by understanding / explaining merchandise to the customer• Demonstrates accuracy and efficiency at point of sale• Demonstrates ownership and accountabilityKey Attributes:• Friendly / Enthusiastic: Presents a professional image in words, actions, and appearance• Competitive: Likes challenges and has a desire to succeed• Dedicated: Punctual and reliable• Integrity: Demonstrates ethical behavior, takes pride in work qualityAdaptability, Flexibility, Resilience:• Consistently demonstrates a positive outlook on his / her work• Can work with a minimum amount of supervision• Accepts all assignments and performs well under pressureCommunication:• Speaks clearly and effectively to customers, management, and co-workers• Utilizes active listening skills and seeks clarification when needed• Ability to read and interpret informationCustomer Focus:• Understands the importance of excellent customer service• Strives to understand and exceed the customers’ expectations• Responds to customer concerns with a sense of urgencyRelationship and Team Building:• Demonstrates respect for a diverse employee and customer base• Builds positive team relationships• Maintains professionalism at all timesAnalysis and Problem Solving:• Identifies customer’s objections and is able to overcome them• Gathers information to fully understand problem, and uses good judgment to resolve issues• Demonstrates the ability to follow directions/instructionsInitiative and Implementation:• Takes initiative - maintains a balance between service and daily tasks• Seeks and values feedback - consistently works to improve performance• Takes responsibility for decisions and actions

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