Procurement Solutions Business Analyst

3 weeks ago

Oakville, Canada Softchoice Full time

Why You’ll Love Softchoice:

At Softchoice, our purpose is to unleash the potential of people and technology.

Our company was built around the idea that there is no success without team success. We foster a culture of inclusion and fairness, where diverse interests, experiences, and backgrounds are celebrated. We strive to empower and unleash the potential of everyone , to ensure that every employee has a path to success. We're in it together to make life better for each other, our customers, our partners, and our communities.

The impact you will have:

As a Procurement Solutions Business Analyst , you will work with Softchoice’ customers and our IT and internal teams to determine the requirements for and then facilitate the development and testing of integrations between customers procurement systems and Softchoice’ ordering system.

What you’ll do:

Advise, strategize and educate Sales team and external customers about typical business-to-business procure-to-pay integrations and their advantages. Requirements gathering and analysis with Softchoice’s customers and internal teams; management of integration-related configuration and process documentation for all parties. Responsible to manage and deliver on all customer requested eprocurement projects; includes planning and prioritizing, risk identification, execution and deployment Assist in negotiation for practical solutions as required. Liaise with IT teams as required to implement system or mapping fixes or enhancements. Collaborate with IT teams to integrate procurement systems with other enterprise systems (e.g., ERP, CRM) for seamless data flow and process automation Keep projects on track, with both external and internal parties, with basic project management tactics; communicate status as required to internal and external stakeholders. Contribute to test plan development and execution for each integration. Work with sales teams and customers on change management as the solution is deployed. Manage Softchoice’s user access and configurations in the procurement networks used by our customers. Ongoing maintenance of existing integrations. Support to Sales, AR, and customers as required. Assist in issue resolution as required. Communicate with procurement networks as required to troubleshoot and resolve issues. Maintain records of customer integrations. Maintain integration presentations for Sales to use with customers.

What you’ll bring to the table:

Post-secondary degree or diploma. A solid knowledge of the business-to-business procure-to-pay cycle. A solid knowledge of common integration mechanisms and high-level protocols. 3+ years experience with Procurement Networks (e.g. Ariba, Coupa, etc.) 3+ years experience with the software development cycle (requirements, design, build, QA, UAT, deploy) Excellent communication skills, both presenting and listening. Experience in communicating with customers external to the organization (sales or customer service or similar). Problem solving skills and experience. Negotiation skills and experience. Ideally you are familiar with a wide variety of integration document formats such as EDI, TXT, CSV, PDF, tab delimited, XML, and JSON. Ideally you are familiar with common data integration tools and terms such as AS2, API, FTP, HTTP.

Some reasons why our employees love working here 

Softchoice has been recognized as a Best Workplace in Canada by the Great Place to Work Institute for 19 consecutive years. Softchoice has been certified as a Great Place to Work in the United States for several years. Meaningful work that drives professional development. Ability to enter and grow within the technology industry.  Being part of a winning, high performance team.  Every employee has 2 paid volunteer days per year to give back to a cause of their choice. We have raised over $3 Million through our staff-run charity Softchoice Cares. You have the opportunity to take an ownership position here at Softchoice.

Inclusion & Equal opportunity employment:

Softchoice is an equal opportunity employer committed to Diversity, Inclusion & Belonging . Individuals seeking employment at Softchoice are considered without regard to any protected category including but not limited to, race, color, religion, national origin, age, sex, marital status, ancestry, disability, veteran status, gender identity, or sexual orientation.

Require an accommodation? We are ready to help:

Softchoice is proud to provide interview & employment accommodation during the recruitment and hiring process. If you require accommodation to apply or interview for a position, please reach out directly to . We are committed to work with you to best meet your needs.

Our commitment to your experience:

Softchoice is committed to the safety of our candidates and our employees. With that in mind, we have implemented virtual interviewing for all candidates. We understand that you may need to interview with distractions around you (such as children or furry friends) and we will most likely be doing the same For those joining Orange Nation, we will be onboarding all new employees remotely. Rest assured, though, that offering a human and inspiring onboarding experience is our top priority.

Prior to commencing employment:

Completion of a satisfactory criminal record check, education verification and reference checks are required for employment.

EoE/M/F/Vet/Disability 

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