Optical Assistant

4 weeks ago


Iqaluit, Canada The North West Company Full time

 “To advance and provide comprehensive and innovative patient-centered health services to under-served and hard to reach regions.”

The North West Company (NWC) is hiring an Optical Assistant. In your role as the Optical Assistant, you will supports optical operations through accurate and efficient distribution of prescription eyewear, data entry, inventory management, optical center maintenance and excellence in customer service.

Ready to embrace your direction? Joining NWC gives you the opportunity for growth and development throughout the company, a competitive salary and benefits package, and to be part of a dynamic and diverse culture. You must be able to re-locate. You will receive a competitive salary, benefits such as subsidized housing and food allowance, paid vacation travel, ability to bank what you earn, and more We even have, and encourage, employment opportunities for spouses.

NWC is a leading retailer to under-served rural communities and urban neighborhood markets in the following regions: Northern Canada, Western Canada, rural Alaska, the South Pacific islands, and the Caribbean. Our stores offer a broad range of products and services with an emphasis on food. Our value offer is to be the best local shopping choice for everyday household and local lifestyle needs. Check out northwest.ca for more information. Go North.

Your Role:

Administrative duties with a keen attention to detail for keeping records and scheduling of appointments; Assisting with preparation and pretest procedures; Assisting patients with frame selections; Some adjustments and repairing of frames ; Excellent customer service skills and the ability to multi task; Computer competency (to learn our optical operating system); Ability to maintain patients’ confidentiality and; Excellent communication skills. Desired Skills & Experience: A certificate or diploma in an optical related program is an asset; Previous medical office, general office and/or retail experience is an asset; Must have strong verbal communication skills with a demonstrated ability to provide superior customer service; Must possess a high degree of accuracy and attention to detail; Strong organizational skills and attention to detail; Demonstrated knowledge with Microsoft Office products, including Word, Excel, and Outlook and Electronic Medical Records; Above average oral and written communication skills; Preference given to bilingual-Inuktitut.


Wage range: $18-$20 (depending on education and experience)

Location: Iqaluit, Nunavut

We create a collaborative and constructive culture by:
*Being Enterprising * Committing to our Customer * Working with Passion * Leading and Developing Others * Demonstrating Respect and Inclusivity * Building Trust

The North West Company is committed to inclusion and diversity and encourages applications from all candidates including but not limited to: all religions and ethnicities, LGBTQ2s+, BIPOC, and persons with disabilities.

A competitive salary is being offered along with opportunities to learn, develop and advance throughout the organization. We thank all applicants for their interest; however only those selected for an interview will be contacted.

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