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Customer Success Intern
2 months ago
We are looking for a Customer Success Intern to join our growing Operations team for the Summer Term 2024 ( Summer Term 2024 ). You will put your theoretical knowledge and education to the test as you assist our Operations team in tackling several critical customer success and operational challenges/projects across the organization. As part of our Vertical Operations team at , customer success is a cornerstone of our mission. Our team is integral in nurturing and growing our relationships with customers, ensuring their journey with us is both rewarding and seamless. We are deeply committed to understanding and meeting their needs. We are a data-driven team, devoted to delivering exceptional customer service to our customers.
In the Customer Success team at , you will play a pivotal role in enhancing customer satisfaction by improving processes, adeptly resolving escalated customer issues, leveraging our advanced technology tools, and conducting comprehensive analyses to assess and improve the performance of our customer service agents.
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Customer Success Intern
4 days ago
Toronto, Ontario, Canada Hypercare Inc. Full timeBackgroundHypercare is a mobile and web communication and collaboration platform for healthcare professionals to help alleviate time-wasting frustrations that clinicians face on a daily basis. The solution allows for real-time scheduling, on-call management and secure messaging on any device - all designed to help seamlessly improve workflow efficiencies,...
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Customer Success Intern
7 days ago
Toronto, Canada Klue Full time\uD83D\uDC4B You found us. Awesome. Something led you here, maybe a glimpse of potential and something amazing? Well that’s how we feel about Klue. **Who are we?** Klue is a VC backed, capital-efficient high growth SaaS company. Tiger Global and Salesforce Ventures led our US$62m Series B in the fall of 2021. We’re creating the category of competitive...
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Customer Success Intern
4 days ago
Toronto, Ontario, Canada Klue Full time\uD83D\uDC4B You found us. Awesome. Something led you here, maybe a glimpse of potential and something amazing? Well that's how we feel about Klue.Who are we?Klue is a VC backed, capital-efficient high growth SaaS company. Tiger Global and Salesforce Ventures led our US$62m Series B in the fall of 2021.We're creating the category of competitive enablement:...
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Customer Success Intern
2 weeks ago
Toronto, Canada Hypercare Inc. Full time**Background** Hypercare is a mobile and web communication and collaboration platform for healthcare professionals to help alleviate time-wasting frustrations that clinicians face on a daily basis. The solution allows for real-time scheduling, on-call management and secure messaging on any device - all designed to help seamlessly improve workflow...
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SAP Ixp Intern
7 days ago
Toronto, Canada SAP Full time**We help the world run better **At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and...
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Customer Success Manager
5 days ago
Toronto, Ontario, Canada Mondelēz International Full timeMondelez International is seeking a dedicated and confident Customer Success Manager to join our team in Vancouver, British Columbia, CA. As a mid-to-senior level position, the ideal candidate will have at least 6 years of experience in a customer-facing role. Build and maintain strong relationships with key customers to ensure their success and...
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Customer Success Manager
5 days ago
Toronto, Ontario, Canada Apex Systems Full timeApex Systems is a renowned IT services provider with a global presence. We currently have an exciting opportunity in the Online Retail sector for Customer Success Managers who are experts in APIs, business development, and possess relevant industry experience. ***Office Location:*** - Fully remote role within Canada ***Working Model:*** - Hybrid: we prefer...
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Customer Success Manager
2 weeks ago
Toronto, Canada Messagepoint Full time**Customer Success Manager** **About Us**: Messagepoint is a privately-owned, PE-funded software company headquartered in Toronto, Ontario. We enable large enterprises to deliver enhanced customer experiences and achieve a better bottom line by optimizing their omni-channel customer communications. Our award-winning platform gives non-technical business...
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Customer Success Analyst
2 months ago
Toronto, Canada Club Coffee LP Full time**Client Success Analyst** The Client Success Analyst ensures the highest levels of service and experience possible for the Clients of Club Coffee/**ofi**. The Client Success Analyst is a dual responsibility role of both processing daily customer needs like orders or unexpected issues as well as creating and interpreting future looking trends of customer...
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Customer Success Manager
5 days ago
Toronto, Ontario, Canada Messagepoint Full timeCustomer Success ManagerAbout Us:Messagepoint is a privately-owned, PE-funded software company headquartered in Toronto, Ontario. We enable large enterprises to deliver enhanced customer experiences and achieve a better bottom line by optimizing their omni-channel customer communications.Our award-winning platform gives non-technical business users such as...
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Customer Success Manager
4 weeks ago
Toronto, Canada Messagepoint Full timeAbout Us: Messagepoint is a privately-owned, PE-funded software company headquartered in Toronto, Ontario. We enable large enterprises to deliver enhanced customer experiences and achieve a better bottom line by optimizing their omni-channel customer communications. Our award-winning platform gives non-technical business users such as marketers, CX teams...
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Customer Success Manager
4 weeks ago
Toronto, Canada Messagepoint Full timeCustomer Success Manager About Us: Messagepoint is a privately-owned, PE-funded software company headquartered in Toronto, Ontario. We enable large enterprises to deliver enhanced customer experiences and achieve a better bottom line by optimizing their omni-channel customer communications. Our award-winning platform gives non-technical business users...
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Customer Success Manager
3 weeks ago
Toronto, Canada Messagepoint Full timeCustomer Success Manager About Us: Messagepoint is a privately-owned, PE-funded software company headquartered in Toronto, Ontario. We enable large enterprises to deliver enhanced customer experiences and achieve a better bottom line by optimizing their omni-channel customer communications. Our award-winning platform gives non-technical business users...
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Customer Success Manager
5 days ago
Toronto, Ontario, Canada Messagepoint Full timeCustomer Success Manager About Us: Messagepoint is a privately-owned, PE-funded software company headquartered in Toronto, Ontario. We enable large enterprises to deliver enhanced customer experiences and achieve a better bottom line by optimizing their omni-channel customer communications. Our award-winning platform gives non-technical business users...
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Customer Success Manager
4 weeks ago
Toronto, Canada Messagepoint Full timeAbout Us:Messagepoint is a privately-owned, PE-funded software company headquartered in Toronto, Ontario. We enable large enterprises to deliver enhanced customer experiences and achieve a better bottom line by optimizing their omni-channel customer communications.Our award-winning platform gives non-technical business users such as marketers, CX teams and...
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Customer Success Manager
5 days ago
Toronto, Ontario, Canada Apex Systems Full timeCustomer Success Manager (API)Apex Systems is a global IT services provider, and our staffing practice has an opening in the Online Retail space for Customer Success Managers with experience with APIs, business development and relevant industry experienceStart date:ASAPOffice Location:100% remote (within Canada)Hybrid: preferred on site on weekly basis if...
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Customer Success Manager
5 days ago
Toronto, Ontario, Canada Apex Systems Full timeCustomer Success Manager (API)Join our team at Apex Systems, a leading IT services provider, for an exciting opportunity in the Online Retail sector. We are seeking Customer Success Managers with expertise in APIs, business development, and relevant industry knowledge.Start Date: ImmediateOffice Location: Fully remote within CanadaHybrid: On-site presence...
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Customer Success Analyst
4 days ago
Toronto, Ontario, Canada Harry Rosen Full timeIt's fun to work in a company where people truly BELIEVE in what they're doing We're committed to bringing passion and customer focus to the business._Customer Success AnalystFull Time Permanent Reporting to Director, Customer Success_ Harry Rosen_ Central Office, 77 Bloor Street W._ Hybrid (Remote/Office)_Harry Rosen is the premier destination for Luxury...
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Customer Success Manager
3 weeks ago
Toronto, Canada Modern Campus Full time**Who we are** Here at Modern Campus we are obsessed with empowering our 1,800+ higher education customers to thrive when radical transformation is required to respond to lower student enrollments and revenue, rising costs, crushing student debt and administrative complexity. Our engagement platform powers solutions for non-traditional student management,...
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Manager, Customer Success
2 days ago
Toronto, Canada Resolver Full timeResolver operates as a hybrid workforce where you can work at home, in the office, or a mix of both. For this particular role we are looking for someone who wants to hang out with us in real life around twice per week._ As a Manager, Customer Success, you'll lead a team of Customer Success Managers to revenue and retention success, through coaching,...