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Licensed Server

4 months ago

Mississauga, Canada City of Mississauga Full time

Job Summary


If you're looking to work in a dynamic environment that values everyone's contributions, has a growth mindset and truly values great customer service, then we have the perfect job for you


Licensed Servers are responsible for positive customer interactions while serving guests in a friendly and efficient manner. At all times, servers are expected to be attentive to our guest needs, making them feel welcome. They prepare and serve food and alcohol products, accept orders, process payments, and maintain a clean work area. Servers will be required to work a flexible schedule that includes weekdays, evenings, weekends and holidays. Also entitled to a share of the gratuities for various events/locations.

Duties and Responsibilities

Demonstrate a high level of customer service on an ongoing basis Receive and process customer orders accurately Complete customer payment transactions accurately Following guidelines set by Region of Peel with regard to food safety practices Following guidelines and regulations set by AGCO with regard to alcohol practices Perform opening and closing duties Assist in general tidiness and proper cleaning practices Follow and adhere to all opening and closing policies and procedures including printing/reviewing of reports and completing DSR packages and balancing of revenue at the end of each shift Assist with event set-ups, service, food and beverage deliveries/set-ups, sales at Concessions, food and beverage services at golf courses, and cleanups/teardowns Assist in inventory control and verification

Skills and Qualifications

Positive and enthusiastic with excellent customer service and communication skills Must be a minimum of 18 years of age Silverware and EZLink POS Experience is an asset Knowledge of WHMIS and Occupational Health & Safety Emergency First Aid Certificate required or willing to obtain within 6 months of start date Food Handlers Certificate required or willing to obtain prior to starting Smart Serve Certificate required or willing to obtain prior to starting Light lifting required Food and Beverage Experience is a definite asset Banquet and Event Experience is a definite asset Must be able to work weekdays, evenings, weekends, holidays, and a variety of early morning and late evening shifts Hourly Rate/Salary: 17.09 (Also entitled to a share of the gratuities for various events/locations) 
Grade: PA 
Hours of Work: up to 24
Work Location:Civic Centre, Living Arts Centre, BraeBen Golf Course, Lakeview Golf Course, Marina, and Meadowvale Theatre
Department/Division/Section: CMS/Community Services Dept , CMS/Recreation & Culture Division , South District 
Non-Union/Union: Non Union Applicants applying to this posting may be considered for the same position(s) should another vacancy occur within six months from the date of this posting, unless the requirement to repost is expressed differently in a Collective Agreement.

If you are selected for an interview and your proposed transfer or promotion results in a real or perceived conflict of interest in relation to the Employment of Relatives Corporate Policy and Procedure, you must notify the Human Resources Representative as soon as possible.

If you are selected for an interview you are expected to disclose all current positions held in the City, whether full time or part time.

Equity, Diversity and Inclusion
The City of Mississauga is committed to creating a respectful and supportive workplace that fosters a culture of equity, diversity and inclusion which broadly reflects the communities and residents we serve. Throughout the employee life cycle, the City is working to include an EDI lens to attract, retain and support the growth of diverse talent. 

Learn more about the City’s commitment to .

Accommodations
The City of Mississauga is an Equal Opportunity Employer and is committed to removing barriers in our selection process for people with visible and invisible disabilities. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, the City of Mississauga will provide accommodations throughout the recruitment, selection and/or assessment process to applicants with disabilities. If selected to participate in the recruitment, selection and/or assessment process, please inform Human Resources of the nature of any accommodation(s) that you may require in respect of any materials or processes used to ensure your equal participation.