Warehouse Team Lead, Merchandise

2 months ago

Toronto, Canada Toronto Blue Jays Full time

OVERVIEW

Be a part of Canada’s only Major League Baseball Club, the Toronto Blue Jays Reporting to the Warehouse Operations Manager, the Warehouse Team Lead will play a large role in our commitment to deliver an exceptional fan experience. In this role you will be responsible for supervising, coordinating, and overseeing day-to-day warehouse operations – including receiving, order filling and shipping. If you enjoy working across collaborative teams, love baseball and live events – this position is for you

This is a part-time contract position from January to December

This role may be for you if:

You enjoy motivating, energizing, and inspiring others You are hands-on, have great attention to detail, and are unafraid of taking on new challenges You thrive in fast paced high-volume working environments You love the Toronto Blue Jays

RESPONSIBILITIES

With the support from and in collaboration with the Warehouse Operations Manager, you will be responsible for the following:

Day-to-Day Warehouse Operations

Conduct daily briefings with Warehouse Associates; organize daily task list to associates and assign duties accordingly. Establish or adjust work assignments to meet the needs of the business. Ensure that product is received, counted in, labelled, and all orders are picked, fulfilled, and delivered to all retail locations in a timely manner, to maximize fan experience. Regularly meet with team members individually and collectively to monitor progress, verify accuracy, and completion of tasks Report discrepancies and provides solution-based resolutions to the Inventory Lead and Warehouse Operations Manager. Keep organized documentation to support successful transition of information between Team Lead and Inventory Lead. Monitor time and attendance, productivity, and quality records daily. Prepares and generates productivity reports on the key performance indicators (KPIs) daily. Effectively utilize inventory management system for item lookup, printing of labels, generating reports, and performing cycle counts. Any other duties and tasks as required.

Training & Leadership

Provide appropriate orientation and training for associates to give them the information, technology, and any material necessary to perform their jobs. Ensure warehouse policies and procedures are demonstrated professionally, while also maintaining an organized and safe warehouse in accordance with company policies and procedures. Responsible to adhere to and oversee health & safety and security initiatives, practices, and behaviours amongst the team. Cultivate a positive, inclusive work environment through effective communication and interpretation of tasks and policies for associates. Provide on-going performance management, training, and coaching. Understand general labour agreement and maintain positive labour relations with all employees. Any other duties and tasks as required.

Internal Partner Request Program

Work in collaboration with Inventory Lead to organize and execute picking & distribution of internal partner requests as required.

WAREHOUSE SCHEDULE & JOB REQUIREMENTS

Minimum of 1-2 years of experience in a warehouse environment. Ability to work and excel under pressure in a fast-paced team environment. Willing to support internal departments as necessary. Comfortable using a computer or inventory handhelds; experience with inventory management systems is an asset. Physical stamina and mobility including ability to lift, carry, kneel, bend, and reach; Must be able to lift up to 50lbs. Must be able to work flexible shifts as required and overtime as needed to align with Rogers Centre Live Sports & Entertainment calendar of events: Must be available for 75-81 Blue Jays Home Games, and all concerts.Shifts times are varied based on Rogers Centre/Toronto Blue Jays Event Schedule, including days/evenings, weekdays/weekends and holidays.7 day/week operation, with shifts ranging from 6 to 10 hours in length. Eligible for overtime as required.Supplemental pay: Overtime pay available for 44+ hours of work.Licensed for lift truck (Class 1-7) is an asset.Have used hand trucks, pallet jacks, and other necessary warehouse equipment.

QUALIFICATIONS

Passion for sports and knowledge of the game of baseball and Toronto Blue Jays is preferred. A service-oriented team player with a commitment to a high quality of work; thorough knowledge and adherence to company policies and procedures. Able to develop and maintain positive relationships with team members and demonstrate Blue Jays CLEAR values. Self-starter who can multitask projects at a time and meet deadlines. Strong interpersonal, organizational, and problem-solving skills. Must be legally able to work in Canada.

WHAT WE OFFER TO YOU

Commitment to our team - we want you to succeed Ongoing, hands-on training to help you develop your skills. Excellent employee discount to use towards Blue Jays gear. A unique employment experience working for the only MLB team in Canada.

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