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Rx Data Entry Clerk
5 months ago
The major function of this position is:
Daily entry of Rx sunglass orders accurately and quickly into Rx Data Entry software.
The essential responsibilities of this position are:
Accurately and efficiently input all Rx certificate orders into the Rx data entry software. Ensure that all orders are entered into the system to meet customer service goals and deadlines. Maintain an average of 6 certificate order entries per hour. Review all orders to ensure they are complete and accurate and contact customers as needed to retrieve any missing information. Track all inbound certificate orders as they arrive. Process all RX Credits and work with accounts as needed reviewing credit guidelines. Send back items to accounts that are ineligible for replacement. Assist in Data Entry department for absence coverage.Desired Qualifications:
As a guide, indicated below is the preferred education and experience for this position:
High School graduate, with data entry experience and 1-3 years in customer service/data entry.
Typing speed of 35 wpm or greater.
In lieu of education, the following equivalent experience is preferred:
4-5 years of customer service with data entry experience. Typing speed of 35 wpm or greater.
Listed below are the particular skills preferred for this position:
Strong organizational skills.
Attention to detail and accuracy
Good hand-eye coordination.
Typing – 35 w.p.m.
Excellent customer service skills.
Work Shift:
Special Language Requirement (If Applicable):
