Integrated Services Readiness Supervisor

1 week ago

Kingston, Canada Alstom Full time

Leading societies to a low carbon future, Alstom develops and markets mobility solutions that provide the sustainable foundations for the future of transportation. Our product portfolio ranges from high-speed trains, metros, monorail, and trams to integrated systems, customized services, infrastructure, signalling, and digital mobility solutions. Joining us means joining a caring, responsible, and innovative company where more than 70,000 people lead the way to greener and smarter mobility worldwide.

 

Monitoring technical publications and training activities for up to 3-5 projects simultaneously, you will be responsible for supervising the work of a multidisciplinary team, including planning, coordination, and evaluation of staff. You will also communicate regularly with key players from each project (customers, suppliers, project management, "Core Teams", "Cell Meetings", purchasers, "Engineering Project Office (EPO)", etc.), monitor suppliers, assessing  change requests, drafting of required technical documents, and participating in the preparation of bids. You will be responsible for meeting delivery milestones to ensure the financial success of objectives for each project on average $5 to $20 million per project.

Your responsibilties will include: 

  • Supervise technical publications work (planning daily and weekly meetings, performance indicators, and subcontracting) in accordance with the priorities, resulting milestones, schedules, and contractual commitments with customers. 
  • Manage training-related work (planning, coordination of travel, logistics courses) in accordance with the priorities, resulting milestones, schedules, and contractual committments with customers. 
  • Meet, discuss, and negotiate with suppliers and customers to ensure that we meet customer expectations while taking into account Alstom objectives. Coordinate with the availability of information engineering, suppliers, purchasing, customer and other Alstom divisions, evaluate change requests to adequately support trainers, SMEs, technical writers, illustrators, and production technicians. 
  • Participate in their staff organization, oversee their training, facilitate their development, and manage succession planning. 
  • Evaluate the performance of staff under their supervision. Identify and meet candidates to fill open positions.
  • Analyze customer requirements and participate in the preparation of bids (hours and cost). Prepare supplier requirements and bids related to documentation.

As our ideal candidate you have:

  • College degree or higher, project management or related experience, relevant experience managing shared employees, negotiating skills with other departments and customers, and strong experience in planning.

 

Alstom is the leading company in the mobility sector, solving the most interesting challenges for tomorrow's mobility. That's why we value inquisitive and innovative people who are passionate about working together to reinvent mobility, making it smarter and more sustainable. Day after day, we are building an agile inclusive, and responsible culture where a diverse group of people are offered opportunities to learn, grow, and advance in their careers, with options across functions and geographic locations. Are you ready to join a truly international community of great people on a challenging journey with a tangible impact and purpose?

 

Equal opportunity statement: Alstom in an equal opportunity employer committed to creating an inclusive working environment where all our employees are encouraged to reach their full potential, and individual differences are valued and respected. All qualified applicants are considered for employment without regard to race, colour, religion, gender, sexual orientation, gender identity, age, national origin, disability status, or any other characteristic protected by local law. 

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