Room Attendant- The Westin Nova Scotian

3 weeks ago

Halifax, Canada New Castle Hotels & Resorts Full time

Job Description

Room Attendant

Do you like to take care of others and make them happy? Do you like the feeling you get when you see the results of your efforts shining, with everything perfect and in its place? Then you will be very happy working in housekeeping where a team of friendly hard working room attendants and housepersons present each guest with a piece of "home". Guests come to hotels looking for a clean room and a good night's sleep -- you are key in making that happen. In the role of Room Attendant you will:
Be Meticulous -- maintain clean and attractive guestrooms, i.e. make beds, change linens, clean, dust, polish and vacuum to make sure our rooms meet or exceed hotel/franchise standards. Focus on Details -- ensure windows are shining, towels are folded correctly, supplies are restocked, closets are neat and clean with the right amount of hangers, etc. -- precision is keyBe Organized -- ensure your housekeeping closet and cart area ready to goBe a Team Player -- help your coworkers by pitching, training new staff, participating in department events.Be a Housekeeping Ambassador -- Share a warm greeting and a smile with all the guests you encounter (and hopefully they will smile and say hello right back). Be a Safety & Security Agent -- follow your hotel's established safety and security policies & procedures. Anticipate problems and call management as needed.

Location Photo

Location Website

Requirements

Job Requirements

To be successful in this role, you need Basic English communication skills. Medium work -- exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently or constantly to lift, carry, push, pull, or otherwise move objects. Possess the ability to bend, stretch, twist or reach with your body and arms, work under variable temperatures and noise levels. Near Vision - The ability to see details at close range. Ability to stand for long periods of time without sitting or leaning. Ability to multi task.
 

Additional Job Details

Duties & Functions

Approach all encounters with guests and employees in a friendly, service oriented mannerMaintain regular attendance in compliance with New Castle standards, as required by scheduling which will vary according to the needs of the hotelMaintain high standards of personal appearance and grooming, which include wearing the proper business attire and nametag when workingComply at all times with New Castle standards and regulations to encourage safe and efficient hotel operationsSecure issued keys at all times, report lost or stolen keys immediatelyFollow proper SOP on entering and securing guest roomsThoroughly clean and re-stock guestrooms to New Castle StandardsComplete all pre-cleaning duties, including but not limited to, guest supplies, cleaning supplies, and linen for housekeeping cart set-upReport all lost and found items to the Housekeeping Supervisor immediatelyKeep all hallways, public areas, and closets clean, neat, boomed and vacuumedPrepare housekeeping cleaning cart for next day’s useReport any maintenance repairs immediately to the Housekeeping Supervisor or ManagerComplete all assigned cleaning duties in designated areaKeep immediate supervisors fully informed of all challenges or matters requiring his/her attention

Wage Scale

$17.06-$17.56

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