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Sr. Technical Specialist

2 months ago

Toronto, Canada Royal Bank of Canada> Full time

Job Summary

Job Description

What is the opportunity?

In this role you will join our Middleware Support team and help support Enterprise applications and integration hosting platform, working as a Middleware (WebSphere) Technical Systems Analyst supporting project work related business initiatives. Specific roles & responsibilities:

  • The primary responsibility of this position is to assist in managing updates released by IBM for our application server environment. The ideal candidate should have 3-4 years of experience in a similar role, with a strong understanding of risk management and security practices related to application server environments.

  • Ensuring proper monitoring and alerting is in place for problem avoidance, performing Root Cause Analysis and recommending performance improvements to ensure optimal use of system resources and providing runtime consulting services to applications that utilize these services supporting mission critical applications.

What will you do?

  • Perform installation, upgrade, configuration, deployment, and administration of various of the WebSphere Application Server product across all Distributed platforms: Windows Server, AIX and Linux.

  • Build and update Development, QA, Staging and Production/DR systems running WebSphere Application Server on VMWare and/or bare-metal systems.

  • Participate in an on-call rotation to facilitate support during off hours and weekends if/when needed.

  • Supporting a 24x7 environments which requires evening/weekend implementation involvement/support as primary responsibilities.

  • L2/L3 problem analysis and root cause analysis (i.e Troubleshoot Runtime & Application deployment failures/execution issues)

  • Scripting and automating maintenance tasks to reduce or eliminate repetitive tasks using scripting tools like Ansible Playbooks, Bash, Perl, PowerShell or Python.

  • Act as a Technical Middleware Subject Matter Expert (SME) on projects and go-to resource for solving critical technical issues or application architecture design according to RBC Middleware Standards.

  • Recommend strategies to drive down cost and improve efficiencies with supported vendor software to ensure compliance of all systems across the enterprise.

What do you need to succeed?

Must have:

  • 3+ years hand’s on experience configuring and managing systems running with IBM WebSphere Application Server and IBM HTTP Server on various Distributed OS platforms: Windows, Linux, AIX.

  • Ability to plan and implement upgrades, fixpacks, and ifixes in a timely manner to ensure system security and stability across the enterprise.

  • Conduct regular hardening assessments to identify areas of improvement and address any compliance issues related to system upgrades.

  • Experience with Support of high volume 7X24 operations.

  • Experience with Web-based applications and services within a multi-tiered architecture environment.

  • WebSphere MQ messaging experience. Java and J2EE technology

Nice to have:

  • Web Infrastructure exposure/experience (Network Load balancers, Firewalls, Proxies)

  • Experience with DevOps Integration tools (Ansible, Puppet, Jenkins)

  • Experience with HTTP and SOAP as the message transport protocols as well knowldege of SIBus technology.

  • MQ Series, TCP/IP, DNS, Network Principals, Apache Web Server, OpenSSL, HTTP, HTML

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

  • A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable.

  • Leaders who support your development through coaching and managing opportunities.

  • Ability to make a difference and lasting impact.

  • Work in a dynamic, collaborative, progressive, and high-performing team.

  • A world-class training program in financial services.

  • Opportunities to do challenging work.

#LI-POST

#LI-HYBRID

Job Skills

Business Continuity and Disaster Recovery (BCDR), Customer Service, Decision Making, Group Problem Solving, Hardware Infrastructure, Interpersonal Relationships, IT Systems Management, Long Term Planning, Service Request Management

Additional Job Details

Address:

330 FRONT ST W:TORONTO

City:

TORONTO

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

TECHNOLOGY AND OPERATIONS

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2024-09-09

Application Deadline:

2024-10-04

Inclusion and Equal Opportunity Employment

At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.
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We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.

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