Sample Login Technician 1- Environmental Customer Service
2 weeks ago
Do you believe in the power of teamwork and sharing ideas? Do you take pride in delivering exceptional quality and service with everything you do? Do you seek out ideas for improving the status quo?
If you want to make a difference and love being surrounded by the best and the brightest minds, Bureau Veritas Canada might be the place for you
If our core values of Trusted, Responsible, Ambitious & Humble and Open & Inclusive resonate with you, Bureau Veritas is looking for a:
Imagine being surrounded by the brightest minds in the industry
Bureau Veritas is looking for a
Sample Login Technician 1- Environmental Customer Service
As a Sample Login Technician , your main responsibilities are:
Ensure all client orders are entered in a timely manner according to the CoC; process necessary paperwork and project management notification SAIL approve jobs in priority sequence based on sample holding time, job due date and/or received date. Ensure appropriate test code and parameters are entered for every job, either by using a quote, profile or master test code list Ensure accuracy of information for all in-house projects (including, but not limited to test codes, project references) Proactively ensure overall satisfaction of client base including communication to project management / supervisor as appropriate Investigate and resolve outstanding issues/jobs through departmental collaboration Work closely with project management staff to grow Bureau Veritas’ regional market share with existing and new clients Use innovative and proactive methods to ensure core performance standards and business goals as measured by scorecards, coaching sessions and key performance indicators are achieved Attend regular team meetings to share Corporate and Departmental information, and to communicate and share ideas Adhere to Bureau Veritas’ quality systems QA/QC, SOP's and external accreditation requirements. Adhere to Bureau Veritas’ safety policy Committed to working in a team environment demonstrating a positive approach Demonstrates refined problem solving, decision making and conflict resolution skills Ensure "Good Housekeeping" standards are met or exceeded Maintain training records Help out in other departments when required and take part in cross trainingYou are the ideal Sample Login Technician, if you have:
Experience in a laboratory environment an asset Excellent communication skills (both written and verbal), organizational skills and detailed orientated Good computer skills . MS Excel®, MS Outlook®, LIMS Energetic personality that can work independently in a multi-tasking fast paced environment Ability to effectively interact with colleagues and provide coaching and mentoring when needed Strong ability to work independently as well as engage others when required in escalation of concerns to meet the client needs You are an energetic and keen individual with a positive attitude who thrives in fast-paced environment where multitasking, prioritizing and adapting to changes are requiredFlexible to work morning or afternoon shift
#LI-DNI
Bureau Veritas is a world leader in testing, inspection and certification services.
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