Customer Service Expert
Found in: Talent CA C2 - 7 days ago
At Domino's Pizza, Our Most Important Ingredient is Our People We offer employment opportunities within our franchise stores. Take the first step in joining our team, and you'll find opportunities you won't find anywhere else in the industry
The Customer Service Expert’s role is crucial within the Domino’s system. We pride
ourselves on offering fast and friendly service with a smile, and our CSEs lead the way in
doing so. Within our fast paced environment, the role is primarily to offer top quality
customer service by phone and in person at the counter. Customer Service Experts are
expected to know Domino’s products and the current offers in order to provide customers
with the correct order and best value based on their needs.
A uniform is provided. Customer Service Experts are expected to be presentable by following
Domino’s personal image and grooming standards.
Functions:
Customer Service Experts will take orders by phone-in customers, as well as customers at the
store. They are expected to manage the cash drawer when accepting payment for orders and
returning change. CSEs will also handle customer concerns using the approach taught during
Domino’s on-boarding and orientation.
Customer Service Experts will also help make quality products, label boxes, cut pizzas and
prepare orders for delivery or to be served to in-store customers. CSEs also help in
maintaining the store’s professional image by participating in the cleaning tasks assigned to
all team members.
Qualifications:
All Customer Service Experts must have the following:
• Friendly and well spoken
• Good math skills to handle cash handling for in-store customer payments
• Speak English fluently in order to serve customers
Benefits:
• Flexible schedules
• Competitive wages
• Staff discounts
• Career growth opportunities
• Health & Dental available for full-time staff
Must be 16 years or older-
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