Customer Service Expert

Found in: Talent CA C2 - 7 days ago


Maple Ridge, Canada Domino's Pizza Canada Full time

At Domino's Pizza, Our Most Important Ingredient is Our People We offer employment opportunities within our franchise stores. Take the first step in joining our team, and you'll find opportunities you won't find anywhere else in the industry


The Customer Service Expert’s role is crucial within the Domino’s system. We pride

ourselves on offering fast and friendly service with a smile, and our CSEs lead the way in

doing so. Within our fast paced environment, the role is primarily to offer top quality

customer service by phone and in person at the counter. Customer Service Experts are

expected to know Domino’s products and the current offers in order to provide customers

with the correct order and best value based on their needs.

A uniform is provided. Customer Service Experts are expected to be presentable by following

Domino’s personal image and grooming standards.


Functions:

Customer Service Experts will take orders by phone-in customers, as well as customers at the

store. They are expected to manage the cash drawer when accepting payment for orders and

returning change. CSEs will also handle customer concerns using the approach taught during

Domino’s on-boarding and orientation.

Customer Service Experts will also help make quality products, label boxes, cut pizzas and

prepare orders for delivery or to be served to in-store customers. CSEs also help in

maintaining the store’s professional image by participating in the cleaning tasks assigned to

all team members.


Qualifications:

All Customer Service Experts must have the following:

• Friendly and well spoken

• Good math skills to handle cash handling for in-store customer payments

• Speak English fluently in order to serve customers


Benefits:

• Flexible schedules

• Competitive wages

• Staff discounts

• Career growth opportunities

• Health & Dental available for full-time staff

Must be 16 years or older
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