Field Service Representative Sr
4 weeks ago
At Bombardier, our employees work together to develop mobility around the world, one good idea at a time. If you have a good idea, we'll provide the environment in which it will thrive and grow into a great product or customer experience.
Your ideas are our fuel.
In your role, you will
Field Service Representative (Location: Brazil)
Assume the role of the Bombardier Business Aircraft ambassador & focal in all facets of the aircraft operation with the Customer. Take on ownership of issues or potential issues and ensure the resolution reached is to the satisfaction of the customer. Provide support to customers solving complex aircraft technical issues. Advise customers on best practices on operating and maintaining Bombardier Business Aircraft Interact with and provide support to all levels of the Customers organization and preferred service facility, including but not limited to Owners, CEO/COO’s, VPs, Directors, Aviation advisors, Crew, PA’s, and various levels of related operational staff. Promote Bombardier’s customer centered culture to the Customer emphasizing adherence to the Customer Credo. Provide assistance and liaison services to completion centers and service facilities to ensure Bombardier’s interests are represented during the check-in of a newly delivered aircraft, during outfitting, modification, maintenance and redelivery to the customer. Assist customers and Bombardier in the determination and processing of warranty claims on green aircraft, completion and vendor warrantable issues as applicable. Provide informal on-site training as necessary to customers, related service organizations, completion centers to promote the highest level of safety and efficiency in maintenance and operational practices. Provide factual, concise, and value-added reports to both the Customer and Bombardier internal departments on an as required basis. Be available 24 hours a day, 7 days a week to assist any and all customer issues as required. Set priorities and effectively escalate concerns within the Customers organization and within Bombardier. Provide Bombardier Senior Management with timely updates on the Customers key operational and maintenance concerns and issues, as well as potential solutions for same. Keep current on all technical aspects of aircraft supported including available modifications, manual revisions, service bulletins, and best operational practices. Assist customers in preparation for delivery of new aircraft incl.; Survey customer’s / operators facilities & recommend and promote the sale of spare parts and tooling and support equipment, complete a Training Needs Analysis and provide guidance on Bombardier OEM and Vendor training opportunities. Travel may be required 20 percent of the time within the assigned region.As our ideal candidate
You have graduated from an aircraft maintenance technical school or have equivalent military experience. You understand and have the ability to solve complex integrated aircraft technical issues You have a minimum of 4 years of experience in maintaining business aircraft You have strong interpersonal skills and have the ability to communicate fluently in English (written and spoken) at all levels, with tact and diplomacy; multi language skills are an asset. You are a strong individual contributor, working well in a team-based dynamic and global environment. You have strong computer skills and are able to adapt to and operate in the software environment in use at the operator. As a remote member of a virtual, global team you must possess general management skills such as time management, goal setting, and organization and performance management. You must have excellent people skills such as active listening and conflict management, as well as meeting facilitation and the ability to coordinate and schedule. You must be a customer centric individual and focused on continuous improvement and opportunities.-
Technologist Sr, Quality Assurance
4 weeks ago
Dorval, Canada Bombarbier Full timeBombardier is a global leader, creating innovative and game-changing planes. Our products and services provide world-class transportation experiences that set new standards in passenger comfort, energy, efficiency, reliability and safety. We are a global organization focused on working together with a team spirit.In your role, you will• Audit the documents...
-
Representative, Field Service
3 weeks ago
Dorval, Canada Bombarbier Full timeAt Bombardier, our employees work together to evolve mobility worldwide - one good idea at a time. If you have a good idea, we’ll provide the environment where it will thrive and grow into a great product or customer experience. Your ideas are our fuel.In your role, you will Provide onsite and remote support (technical and non-technical); For a baseline of...
-
Analyst Sr, Strategy
2 days ago
Dorval, Canada Bombarbier Full timeWhy join us? As the leading manufacturer of business aircraft, Bombardier is renowned for designing, manufacturing, and servicing world-class aircraft that elevate the client experience. Bombardier has been successful in setting the highest standards because we are a people-centric business that fosters passion, diversity and authenticity. Prioritizing...
-
Auditor - Brand Ambassador
4 weeks ago
Dorval, Canada The Field Marketing Agency Full timeThe Field Marketing Agency is a nationwide sales and marketing firm that helps national brands drive velocity with retail stores. We have partnered with a coffee company on their next campaign. Our responsibility will be to provide brand ambassadors to conduct audits inside of various venues. **Core Responsibilities**: Audit assigned locations & provide...
-
Technical Expert Sr, Engineering
2 days ago
Dorval, Canada Bombarbier Full timeWhy join us? As the leading manufacturer of business aircraft, Bombardier is renowned for designing, manufacturing, and servicing world-class aircraft that elevate the client experience. Bombardier has been successful in setting the highest standards because we are a people-centric business that fosters passion, diversity and authenticity. Prioritizing...
-
Methods Agent Sr
2 days ago
Dorval, Canada Bombarbier Full timeWhy join us? As the leading manufacturer of business aircraft, Bombardier is renowned for designing, manufacturing, and servicing world-class aircraft that elevate the client experience. Bombardier has been successful in setting the highest standards because we are a people-centric business that fosters passion, diversity and authenticity. Prioritizing...
-
Customer Service Representative
21 hours ago
Dorval, Canada Ecoclear Technology Full timeReprésentant au service a la clientèle Ecoclear Technology Salaire et avantages 22 $/heure Type d'emploi EcoClear Technology est une entreprise de restauration et de remplacement de vitres Thermos opérant dans la région du Grand Montréal. Nous adoptons une approche écologique à deux niveaux pour remplacer ou rafraîchir vos...
-
Systems Architect Sr
24 hours ago
Dorval, Canada Bombarbier Full timeWhen applicable, Bombardier promotes flexible and hybrid work policies. Why join us? Bombardier is a global leader in aviation, focused on designing, manufacturing and servicing the world's most exceptional business jets and specialized mission platforms. Bombardier has been successful in setting the highest standards because we are a people-centric...
-
Customer Service Representative
20 hours ago
Dorval, Canada ICC The Compliance Center Full timeJob Title: Customer Relations Representative Effective Date: As soon as possible Location: Dorval QC About Us ICC Compliance Center was founded in 1987 with one principal in mind - to help our clients comply with hazardous materials/dangerous goods regulations, whether they are handling, shipping or transporting hazardous materials/dangerous goods by...
-
Customer Service Representation
20 hours ago
Dorval, Canada CFT Canada Full timeEZ-Ship Software, a company specialized in Transport of Dangerous Goods (TDG) and shipping TDG software development, is looking for a customer service representative. This position does not require experience in this field; however, experience in this field as well as knowledge of dangerous goods is an asset. The sale representative will be responsible...
-
Mechanical Technical Representative Customer
4 weeks ago
Dorval, Canada Bombardier Full timeBombardier is a global leader, creating innovative and game-changing planes. Our products and services provide world-class transportation experiences that set new standards in passenger comfort, energy, efficiency, reliability and safety. We are a global organization focused on working together with a team spirit. **In your role, you will**: - Support...
-
Avionic Technical Representative
4 weeks ago
Dorval, Canada Bombardier Full timeBombardier is a global leader, creating innovative and game-changing planes. Our products and services provide world-class transportation experiences that set new standards in passenger comfort, energy, efficiency, reliability and safety. We are a global organization focused on working together with a team spirit. **In your role, you will**: - Support...
-
Professional Sr, Engineering
7 days ago
Dorval, Canada Bombarbier Full timeAbout Bombardier Bombardier is a global leader, creating innovative and game-changing planes. Our products and services provide world-class transportation experiences that set new standards in passenger comfort, energy efficiency, reliability, and safety. We are a global organization focused on working together with a team spirit. ...
-
Professional Sr, Engineering
6 days ago
Dorval, Canada Bombarbier Full timeAbout Bombardier Bombardier is a global leader, creating innovative and game-changing planes. Our products and services provide world-class transportation experiences that set new standards in passenger comfort, energy efficiency, reliability, and safety. We are a global organization focused on working together with a team spirit. ...
-
Professional Sr, Engineering
4 weeks ago
Dorval, Canada Bombarbier Full timeBombardier is a global leader, creating innovative and game-changing planes. Our products and services provide world-class transportation experiences that set new standards in passenger comfort, energy, efficiency, reliability and safety. We are a global organization focused on working together with a team spirit.In your role, you will-Review, analyze and...
-
Professional Sr, Engineering
6 days ago
Dorval, Canada Bombarbier Full timeAbout Bombardier Bombardier is a global leader, creating innovative and game-changing planes. Our products and services provide world-class transportation experiences that set new standards in passenger comfort, energy efficiency, reliability, and safety. We are a global organization focused on working together with a team spirit. ...
-
Professional Sr, Engineering
4 days ago
Dorval, Canada Bombarbier Full timeAbout Bombardier Bombardier is a global leader, creating innovative and game-changing planes. Our products and services provide world-class transportation experiences that set new standards in passenger comfort, energy efficiency, reliability, and safety. We are a global organization focused on working together with a team spirit. ...
-
Customer Account Mgmt Representative
4 weeks ago
Dorval, Canada Bombarbier Full timeBombardier is a global leader, creating innovative and game-changing planes. Our products and services provide world-class transportation experiences that set new standards in passenger comfort, energy, efficiency, reliability and safety. We are a global organization focused on working together with a team spirit.In your role, you will Act as a primary point...
-
Systems Architect Sr.
4 weeks ago
Dorval, Canada Bombarbier Full timeAt Bombardier, our employees work together to evolve mobility worldwide - one good idea at a time. If you have a good idea, we’ll provide the environment where it will thrive and grow into a great product or customer experience. Your ideas are our fuel.In your role, you will• Oversee both internal and external architects working within the Global BIS...
-
Avionic Technical Representative
1 day ago
Dorval, Canada Bombarbier Full timeWhy join us? As the leading manufacturer of business aircraft, Bombardier is renowned for designing, manufacturing, and servicing world-class aircraft that elevate the client experience. Bombardier has been successful in setting the highest standards because we are a people-centric business that fosters passion, diversity and authenticity. Prioritizing...