Customer Experience Associate

6 days ago

DollardDes Ormeaux, Canada Scotiabank Full time

 

 

 

Requisition ID: 210407

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

 

About the role

As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.

Our Customer Experience Associates are people-centric and  connect with customers in a relatable way. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:

  • Taking a proactive approach to discovering our customer’s needs and listening to understand what they are asking for
  • Processing day to day transactions
  • Nurturing rich, long-standing relationships
  • Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities
  • Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs

Is this role right for you?  In this role you will:

  • Build strong customer relationships and deliver excellent customer service
  • Uncover and solve customers’ needs
  • Explain complicated concepts simply
  • Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
  • Demonstrate an eagerness to learn and determination to succeed

Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you:

  • Have proven customer service skills through work or community involvement
  • Are willing to assist in a professional, friendly and efficient manner
  • Are available to work a flexible schedule
  • Are comfortable in simple sales situations
  • Have strong technical skills and the ability to promote digital and self-service banking options to our customers

What’s in it for you?

  • The opportunity to join a forward-thinking organization surrounded by a collaborative team of innovative thinkers
  • A rewarding career path with diverse opportunities for professional development
  • Internal training to support your career growth and enhance your skills
  • An organization committed to making a difference in our communities – for you and our customers
  • You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development.
  • A competitive compensation and benefits package

 

Location(s):  Canada : Quebec : Dollard-des-ormeaux 

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.  

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.

  • Customer Experience Associate

    5 months ago

    Dollard-Des Ormeaux, Canada Scotiabank Full time

    Requisition ID: 183142 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. **About the role**: As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial...

  • Senior Customer Experience Associate

    1 month ago

    Dollard-Des Ormeaux, Quebec, Canada Scotiabank Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Senior Customer Experience Associate. As a key member of our Canadian Banking Branch network, you will play a vital role in delivering exceptional service to our customers and helping them achieve their financial goals.Key ResponsibilitiesAct as a lobby...

  • Senior Customer Experience Associate

    1 month ago

    Dollard-Des Ormeaux, Quebec, Canada Scotiabank Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Senior Customer Experience Associate. As a key member of our Canadian Banking Branch network, you will play a vital role in delivering exceptional service to our customers and helping them achieve their financial goals.Key ResponsibilitiesAct as a lobby...

  • Customer Service Associate

    3 weeks ago

    Dollard-Des Ormeaux, Quebec, Canada beBee Professionals Full time $25,000 - $35,000

    We are seeking a Customer Service Associate to provide top-notch service to our customers and prepare food items to their satisfaction.Key Responsibilities:Providing exceptional customer service and ensuring customer satisfaction.Preparing food items according to customer preferences and presentation standards.Maintaining a clean and organized food counter...

  • Customer Experience Associate

    6 days ago

    Dollard-Des Ormeaux, Quebec, Canada Scotiabank Full time

    About the Branch RoleAs a key member of our Canadian Banking Branch network, you will serve as the primary point of contact for customers, providing exceptional service and ensuring a positive experience. Your focus will be on understanding customer needs, processing transactions, and nurturing long-term relationships.Key responsibilities include:Taking a...

  • Customer Experience Specialist

    3 weeks ago

    Dollard-Des Ormeaux, Quebec, Canada beBee Professionals Full time $30,000 - $45,000

    As a Customer Service Representative, you will be responsible for delivering exceptional customer experiences. This includes handling customer inquiries, providing product information, and resolving complaints in a timely and professional manner.Key Responsibilities:Handle customer inquiries via phone, email, and chat.Provide information about products and...

  • Customer Experience Specialist

    1 month ago

    Dollard-Des Ormeaux, Quebec, Canada beBee Professionals Full time $30,000 - $45,000

    {"h1": "Customer Service Representative Opportunity","h2": "Provide Exceptional Service to Our Customers","p": "At beBee Professionals, we are seeking a dedicated and friendly Customer Service Representative to join our team in Canada. In this role, you will be responsible for delivering exceptional service to our customers, addressing their inquiries, and...

  • Customer Experience Specialist

    1 month ago

    Dollard-Des Ormeaux, Quebec, Canada beBee Professionals Full time $30,000 - $45,000

    {"h1": "Customer Service Representative Opportunity","h2": "Provide Exceptional Service to Our Customers","p": "At beBee Professionals, we are seeking a dedicated and friendly Customer Service Representative to join our team in Canada. In this role, you will be responsible for delivering exceptional service to our customers, addressing their inquiries, and...

  • Food Service Associate

    3 weeks ago

    Dollard-Des Ormeaux, Quebec, Canada IGA Full time

    Food Service AssociateIGA is seeking a motivated and resourceful Food Service Associate to join our team.As a Food Service Associate, you will be responsible for providing outstanding customer service and ensuring a positive shopping experience for our customers.Key responsibilities include:Providing exceptional customer service at all timesActing quickly...

  • Retail Sales Associate

    3 weeks ago

    Dollard-Des Ormeaux, Quebec, Canada beBee Professionals Full time $25,000 - $35,000

    We are seeking a highly skilled Retail Sales Associate to join our team at beBee Professionals in Dollard-Des Ormeaux. As a Retail Sales Associate, you will be responsible for managing customer transactions, providing excellent customer service, and maintaining a clean and organized checkout area.Key Responsibilities:Process customer purchases and handle...

  • Customer Service Specialist

    1 month ago

    Dollard-Des Ormeaux, Quebec, Canada beBee Professionals Full time $35,000 - $55,000

    We are seeking a highly motivated and customer-focused Sales Associate to join our team at beBee Professionals in Dollard-Des Ormeaux, Canada.Key Responsibilities:Provide exceptional customer service and assist customers with their purchases.Maintain a thorough knowledge of products and promotions to offer accurate information and recommendations.Process...

  • Customer Service Specialist

    1 month ago

    Dollard-Des Ormeaux, Quebec, Canada beBee Professionals Full time $35,000 - $55,000

    We are seeking a highly motivated and customer-focused Sales Associate to join our team at beBee Professionals in Dollard-Des Ormeaux, Canada.Key Responsibilities:Provide exceptional customer service and assist customers with their purchases.Maintain a thorough knowledge of products and promotions to offer accurate information and recommendations.Process...

  • Food Service Associate

    4 weeks ago

    Dollard-Des Ormeaux, Quebec, Canada IGA Full time

    Food Service AssociateJob Type: Part-TimeHours per week: 25-30Shift: DayAvailability: AnytimeAbout the RoleBecome a Food Service Associate and discover the world of food!Are you curious about food and motivated to learn? Do you enjoy working with people and providing excellent customer service?We're looking for someone who is resourceful, enthusiastic, and...

  • Food Service Associate

    4 weeks ago

    Dollard-Des Ormeaux, Quebec, Canada IGA Full time

    Food Service AssociateJob Type: Part-TimeHours per week: 25-30Shift: DayAvailability: AnytimeAbout the RoleBecome a Food Service Associate and discover the world of food!Are you curious about food and motivated to learn? Do you enjoy working with people and providing excellent customer service?We're looking for someone who is resourceful, enthusiastic, and...

  • Retail Sales Associate

    3 weeks ago

    Dollard-Des Ormeaux, Quebec, Canada beBee Professionals Full time $35,000 - $55,000

    We are seeking a Retail Sales Associate to join our team in Dollard-Des Ormeaux. Key responsibilities include assisting customers, maintaining product knowledge, and processing transactions. As a Retail Sales Associate, you will have opportunities for training and development, as well as a competitive hourly wage plus commission.Key Requirements:High school...

  • Food Service Associate

    1 month ago

    Dollard-Des Ormeaux, Quebec, Canada IGA Full time

    Food Service AssociateJob Type: Part-TimeHours per week: 25-30Shift: DayAvailability: AnytimeAbout the RoleBecome a Food Service Associate and discover the world of food!Are you curious about food and motivated to learn? Do you enjoy working with people and providing excellent customer service?We're looking for someone who is resourceful, enthusiastic, and...

  • Food Service Associate

    1 month ago

    Dollard-Des Ormeaux, Quebec, Canada IGA Full time

    Food Service AssociateJob Type: Part-TimeHours per week: 25-30Shift: DayAvailability: AnytimeAbout the RoleBecome a Food Service Associate and discover the world of food!Are you curious about food and motivated to learn? Do you enjoy working with people and providing excellent customer service?We're looking for someone who is resourceful, enthusiastic, and...

  • Food Service Associate

    2 weeks ago

    Dollard-Des Ormeaux, Quebec, Canada IGA Full time

    Job SummaryAs a Food Service Associate at IGA, you will be responsible for providing outstanding customer service and ensuring the efficient preparation of food products.Key ResponsibilitiesProvide exceptional customer service at all timesAct quickly and efficiently, with a courteous and considerate attitude towards customersRequirementsWe are looking for a...

  • Cashier/customer Service

    5 months ago

    Dollard-Des Ormeaux, Canada Pizza nikkos Full time

    Responsibilities: - Provide exceptional customer service to all customers - Operate cash register and handle cash transactions accurately - Scan and bag items efficiently - Assist customers with product inquiries and provide recommendations - Process returns and exchanges in accordance with company policies - Maintain a clean and organized checkout area -...

  • Cashier/customer Service

    5 months ago

    Dollard-Des Ormeaux, Canada Pizza nikkos Full time

    Responsibilities: - Provide exceptional customer service to all customers - Operate cash register and handle cash transactions accurately - Scan and bag items efficiently - Assist customers with product inquiries and provide recommendations - Process returns and exchanges in accordance with company policies - Maintain a clean and organized checkout area -...