Expert Solution Design

2 months ago

Montreal, Canada CN Full time
Job Summary

The Expert Solution Design - Storage and Data Protection is responsible for leading the storage as well as the backup and recover practice. The role works with the project and support teams to develop, configure, and optimise CN’s storage eco-systems composed of onsite, offsite virtual and cloud-based solutions. The incumbent acts as the key Subject Matter Expert (SME) on data protection solutions to formulate and implement the governance and practices covering all risks from system failure to cyber security. The incumbent is accountable for ensuring that CN’s data is always protected, and its backup and storage solutions are compliant with the latest industry best practices.

Main Responsibilities

Operation Expertise

•Optimise the storage footprint and modernize the backup solution

•Work with the CN support team to ensure storage and backup platforms are maintained in a fully operational condition

•Build and implement a strong data protection roadmap and governance

•Monitor effectiveness of the data protection governance

•Conduct regular backup and recovery assessments

•Ensure CN’s backup policies are up to date and compliant with best practices

•Drive storage and backup operational requirements for all new projects including cloud solutions

•Liaise with Architecture, Cloud Engineering and Operation to ensure feasibility of solution

•Collaborate with Security and Internal Audit teams to ensure compliance with controls and standards

•Create strategies to improve productivity and efficiency around automation, capacity and performance

People Management

·Lead others to resolve proper service introduction, efficiency and service lifecycle

·Lead virtual teams towards defined outcome including events, initiatives, and continuous improvement

Working Conditions

The role has standard working conditions in an office environment with a regular workweek from Monday to Friday. The role requires being available on-call 24/7 to respond to critical incidences. The role requires minimal travel (5%) to CN locations in Canada and the United States (

Requirements

Experience

•Storage and Backup Operations

•Minimum 10 years of overall work experience in storage and backup operation

Education/Certification/Designation

•Bachelor’s Degree in Computer Science or equivalent experience

•Google Cloud certification*

*Any designation for these above would be considered as an asset

Competencies

•Sets direction and inspires others

•Communicates with impact

•Knows the business and stays current on industry needs

•Collaborates with others and shares information

•Identifies needs and finds solution to create value for all stakeholders

•Innovates

•Identifies potential safety and security risks

Technical Skills/Knowledge

•Knowledge of the latest storage, backup and recovery technologies

•Strong knowledge of storage SAN and NAS technologies

•Strong knowledge of backup HW and SW technologies (, NetBackup and Data domain)

•Strong knowledge of cloud storage technologies such as Google object storage

•Strong Knowledge of Sarbanes-Oxley (SOX) controls

•Strong knowledge of contract, license, and cloud cost control (FinOps)

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