Contact Lens Technician-Kelowna, BC Pearle Vision

1 month ago

Kelowna, Canada EssilorLuxottica Full time

Requisition ID:  847948 
Store # : 009861 Pearle Vision 
Position: Full-Time
Total Rewards: 

At every neighborhood Pearle Vision we believe nothing should keep patients from getting the eye care they need. Consider working for a Pearle Vision right in your community. We look for employees who are creative, energetic, and people focused looking for exciting opportunities in eye care or retail.

GENERAL FUNCTION

The Contact Lens Technician attracts and retains customers by delivering an exceptional customer experience, fosters customer retention and promotes outstanding associate/doctor satisfaction.

MAJOR DUTIES & RESPONSIBILITIES

Drives profitable store sales by fostering a retail selling culture by practicing NECE, and using effective retail sales skills. Develops professional business relationships with other Associates and Doctors. Fills ophthalmic eyeglass prescriptions and fits and adapts Contact Lenses, lenses and frames, Determines customer’s vision need. Utilizing optical prescription, evaluates prescription in conjunction with customer's visual requirements. Conducts Corneal measurements (K readings). Evaluates eye health with use of Slit lamp. Assesses general ocular health. Assesses fit and vision of CL’s and provides training of correct insertion and removal of Contact Lenses. Communication with CL Vendors (trial lenses) .and unpacks delivery and verifies correct orders, ensures customers fit is correct. Provides follow up visits to ensure health post initial visit to ensure fit and vision is correct. Puts Contact lenses in and out of patients eye. Recommends specific lenses, lens coatings and frames to suit customer needs. Assists customers in the selection of frames and coordinates frames with optical measurements Conducts measurements of bridge and eyesize, temple length, vertex distance, pupilary distance and optical centers using appropriate tools. Assists with ensuring each store is effectively merchandised and presented according to Planogram and other Company standards. Maintains a level of security in regards to company assets. Ensures high quality through accurate measurements, correct pricing, data entry, and realistic delivery time quotes. Maximizes Managed Vision Care relationships (where applicable) and sales opportunities. Assists with the timely implementation of approved Marketing programs by the execution of marketing programs and initiatives, and company standards for signage and promotions.

BASIC QUALIFICATIONS

Bachelor degree or equivalent experience in retail operations CL license (where required) Optician licesnse (where required) State licensure or certification by a nationally-recognized opticianary association as an Optician Experience and results with a retail or customer service establishment Ability to sell through use of sales skills and accountability for sales results Ability to present and implement decisive and creative solutions to issues/opportunities to grow the business Ability to provide enthusiastic and concise communication to meet/exceed customer expectations as well as foster positive and results-oriented associate, doctor and host relationships Success in store merchandising and attention to detail Ability to manage priorities through adaptability, willingness to take calculated risks, and follow-up

PREFERRED QUALIFICATIONS

Experience with personal computers

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