Field Operations Manager

4 weeks ago


Fredericton, Canada Brandt Full time

Management/Supervisory

Fredericton, NB • ID: 8502-046 • Full-Time/Regular

Due to growth, Brandt is currently seeking a Field Operations Manager for the Atlantic region. The Field Operations Manager provides leadership and support for Brandt Tractor customer-facing service support functions. This position executes our strategic business plan and oversees the development of our branches' service teams. The service field team's primary responsibility is to drive the profitability of the service departments. As the key person in this region, the Field Operation Manager must mentor and lead the team as they support their customers. Plans, processes, and communication must be developed and implemented to liaise with the Branch network, who in turn provide front-line support to our customers. Travel is required, however, the ideal candidate can be based anywhere throughout the specified region. 

Duties &   Responsibilities:

Execute our customer support business plan and strategies to make our parts and service operations distinctive to the customer and profitable for the business. Oversee the successful implementation and execution of these plans through the branch operations. Assist locations in guiding and building succession plans for each branch and their key roles. Review branch financials and do Monthly reviews with the team; helping identify areas of focus Develop plans for improved performance of each department Review and follow up on branch visit report cards ensuring clear lines of sight on action items. Understand 5S and Lean principles and support them as we roll them out to new stores. Ensure dealer audit criteria are met at the branches. Collaborate with Division and Regional CSA managers to provide consistent support for the stores.

#LI-Onsight

  Required Experience

Knowledge of heavy machinery dealer business practices. Understanding of Customer Support Processes specifically service operations. Skill in interpersonal communications, negotiation, and conflict resolution. Knowledge of products, customers, markets and competitors. Keen understanding of branch operations for service. Financial acumen with a focus on branch GL’s. The ability to teach financial acumen to managers.

  • Fredericton, Canada Brandt Full time

    Due to growth, Brandt is currently seeking a Field Operations Manager for the Atlantic region. The Field Operations Manager provides leadership and support for Brandt Tractor customer-facing service support functions. This position executes our strategic business plan and oversees the development of our branches' service teams. The service field team's...


  • Fredericton, Canada Brandt Full time

    Due to current growth, Brandt is currently seeking a Field Operations Manager - Parts for the Atlantic region. The Field Operations Manager provides leadership and support for Brandt Tractor,  customer-facing parts support functions. This position executes our strategic business plan and oversees the development of our branch parts teams in our Peterbilt...


  • Fredericton, Canada VIVA Therapeutic Services Full time

    We are currently seeking a **People and Operations Manager **to join our team in **Fredericton, NB.** **VIVA Therapeutic Services **(VIVA), formerly Autism Intervention Services, was founded by Danielle Pelletier in 2005, to provide preschool aged children with autism spectrum disorder and their families with high quality, evidence-based services. At VIVA,...


  • Fredericton, Canada Indeed Full time

    Operations Manager for our New Brunswick Operations AV Group NB Inc. is an exciting and innovative company operating in the unique global market of viscose fibre and NBSK pulp. AV Group owns and operates three pulp mills in Canada. The two New Brunswick mills produce specialty pulp products (dissolving grade pulp) for the group’s têxtile industry. The...


  • Fredericton, Canada Franchise Management Inc Full time

    Shift Manager At KFC, we feed the world. But we do more than fill people up. We fulfill their life. Our meals matter, and when we serve them with our hospitality, we make our customer’s day. So our jobs are more than a paycheck – they’re about being independent, having fun, and making new friends.  Take a look at the position below and join our...


  • Fredericton, Canada Frontier Technologies Full time

    Frontier Technologies is currently seeking applications for Field Technicians to join our team in Fredericton, NB. As a member of our field team you will be responsible for providing outstandingcustomer service and technical expertise through the installation of a suite oftelecommunication products in customer locations. Additionally, you may betasked...

  • Project Manager

    4 weeks ago


    Fredericton, Canada Chinova Bioworks Full time

    **About us** Chinova Bioworks is one of the world’s most innovative food technology companies that specializes in natural white button mushroom derived extracts. We make new functional ingredients for the food and beverage industry that help our clients meet major consumer trends for clean label and healthy shelf life extension. Chinova Bioworks is a...


  • Fredericton, Canada NB Power Full time

    **One (1) Regular Position** **(Classification Title: Smart Products Support Technician)** **Flexible Location** **Competition #: E20643-2023** At NB Power we are a team, committed to offering the best customer experience, ensuring energy security, and accelerating a sustainable clean energy transition. Why? Because we're New Brunswickers too, we care about...

  • Manager, Local Area

    4 weeks ago


    Fredericton, Canada Canada Post Full time

    Job Description The Manager, Local Area, develops and implements an effective long-term strategy designed to meet corporate, operational and local area objectives. This individual acts as a coach and mentor, develops high performance teams and achieves business growth by building and maintaining effective relationships throughout the community. Job...


  • Fredericton, Canada University of Fredericton Full time

    The Program Manager is a key operational role within the University of Fredericton's academic structure, directly supporting the Academic Chair in executing program-specific strategies. This role focuses on the day-to-day management of academic programs, including curriculum implementation, faculty coordination, quality assurance reviews, research exercises,...


  • Fredericton, New Brunswick, Canada University of Fredericton Full time

    The Program Manager is a key operational role within the University of Fredericton's academic structure, directly supporting the Academic Chair in executing program-specific strategies. This role focuses on the day-to-day management of academic programs, including curriculum implementation, faculty coordination, quality assurance reviews, research exercises,...

  • Excavator Operator

    4 weeks ago


    Fredericton, Canada Municipal Group of Companies Full time

    Dexter Construction is a large, diversified Construction Company engaged in all major aspects of the heavy civil construction industry within the Atlantic Provinces. We are currently seeking Excavator Operators for the 2024 season. Job Summary:Under the direction of the Foreman, the Excavator Operator is responsible for operating heavy equipment to excavate,...

  • Project Manager

    4 weeks ago


    Fredericton, New Brunswick, Canada University of New Brunswick Full time

    Closing Date: May 8, 2024 at 4:00 PMFaculty of NursingThe Faculty of Nursing at UNB supports health and wellbeing throughout New Brunswick through research, education, and service. This position will be situated within a research team in the Faculty that is focused on supporting the TRC Calls to Action through meaningful Indigenous engagement and...

  • Bindery Operator

    6 days ago


    Fredericton, Canada Rocket Full time

    Rocket is a full-service printing and communications company with locations in Fredericton, NB and Halifax, NS. The position of Bindery Operator is responsible for operating large cutters, folders, saddle-stitcher, perfect binder, Graphic Wizard (numbering, perfing and scoring machine), and some hand-bindery to fulfill the requirements that meet the...

  • Site Manager

    6 days ago


    Fredericton, Canada American Iron and Metal Full time

    Company Description Under the responsibility of the Regional Director, the manager will be responsible for supervising, directing and controlling the operations of the site. The manager will have to respond effectively to the requirements of safety, quality and production. He will oversee the planning of the overall allocation of employees, material and...

  • Account Manager

    4 weeks ago


    Fredericton, Canada Scandinavian Building Services Full time

    **Scandinavian Building Services** has been a Canadian leader in retail and commercial cleaning for the last 60 years. Starting as a small family owned and operated business in Edmonton Alberta in 1982 to offering full service janitorial and building maintenance across Canada today. We attribute our success to staying true to our core values of Service,...


  • Fredericton, Canada American Iron and Metal Full time

    Job DescriptionAmerican Iron & Metal, has an opening for an enthusiastic individual to fill a Site Manager Position .Under the responsibility of the Regional Director, the manager will be responsible for supervising, directing and controlling the operations of the site. The manager will have to respond effectively to the requirements of safety, quality and...


  • Fredericton, Canada Eastern College Full time

    Eastern College Inc. is actively seeking a **Junior** **Systems Administrator** to join our team. **Primary Purpose**: The Junior Systems Administrator’s role is to ensure the operational integrity and security of triOS Corporation’s computer and network infrastructure. This includes planning, developing, installing, configuring, maintaining,...

  • Project Manager

    2 weeks ago


    Fredericton, Canada Global Pharma Tek Full time

    Title - Project Manager Duration – months Location – Fredericton, NB (Hybrid/Onsite) Working Hours – (Monday through Friday, : AM through : PM AST.) Requirements Skills: Recent and relevant experience in a Senior Project Manager role Minimum of years Project Management experience in the digital health / eHealth space in a Canadian...


  • Fredericton, Canada QUALITY CONCRETE Full time

    **Batch Plant Operator/Dispatcher - Ready Mix Concrete** **Quality Concrete** is a market leader in the production and supply of ready mix concrete for customers throughout New Brunswick and Nova Scotia. The company’s growth and success has been built on industry knowledge, ethical business practices, quality products and exceptional service. To continue...