Health Care Support Worker

7 months ago

Surrey, Canada Fraser Health Full time

Detailed Overview

Under the direction of a Registered Nurse or another regulated healthcare professional, performs a variety of non-direct and/or non-clinical healthcare supports to patients, clients, families, and/or visitors in acute settings in accordance with the established care plan and safety requirements. Responsibilities Participates as an integral member of a healthcare delivery team to provide a variety of non-direct and/or non-clinical healthcare supports to patients, clients, families and/or visitors to meet established needs. Establishes rapport with patients, clients, and families, and assists in promoting physical, emotional, cultural, social, and spiritual well-being. Observes patients and clients, and their environments, to identify and reports unsafe conditions, behavioral and/or physical changes to designated supervisor. Assists with mealtime activities; sets up and collects meal trays, assists with limited food preparation such as heating prepared food, making tea, coffee, toast, etc. where patients, clients require support. Provides assistance in setting up supplies and equipment, assists with transporting patients, clients to designated areas, and provides support to patients, clients where required. Performs housekeeping duties such as cleaning furniture and fixtures, emptying waste containers, tidying patient areas, and stripping and making beds where required. Greets visitors and others in accordance with established safety, security and infection control procedures and guidelines; provides information and/or redirects to appropriate person or area, where required. Checks and restocks supplies and carts in clinical areas and patient rooms. Retrieves equipment/supplies for clinical staff as required and assists in taking inventory. Completes and maintains related records electronically, or using documents such as inter-shift communication books, daily log sheets and progress reports related to non-direct and/or non-clinical healthcare activities. Performs other related duties as assigned. Qualifications Education and Experience Grade 10, including successful completion of English 10 or equivalency. Skills and Abilities Ability to communicate effectively, both verbally and in writing. Ability to deal with others effectively. Ability to organize work. Physical ability to carry out the duties of the position. Ability to operate related equipment.

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