Environmental Services Supervisor

3 weeks ago


Toronto, Canada Baycrest Full time
Responsibilities include but are not limited to:Responsibilities include but are not limited to: Maintains responsibility for the day-to-day supervision of assigned Environmental Services staff, as well as participating in operational, financial, quality and risk management planning Facilitates the development of departmental objectives, goals, policies and procedures Manages and resolves complaints, risk issues and concerns from stakeholders Manages Human Resources related matters including recruitment, selection, and staff supervision Manages performance including coaching and counselingunionized staff Ensures a seamless system is in place for the safe delivery of patient care services to meet or exceed PIDAC standards Ensures assigned staff complies with hand hygiene, and infection control guidelines in all work activities Recognizes, responds to and reports patient/client safety events (i.e. sentinel events, incidents, near misses, good catches, client risks etc.) in accordance with established practice; ensures compliance and appropriate utilization of the Safety Event Reporting System (‘SERS’).

Qualifications include but are not limited to:

College diploma is an Asset. Ontario Hospital Association’s Environmental Services Leadership Certificate Level 1 and 2 courses or Executive Housekeeper diploma completed or in process Five (5) years previous experience in a culturally diverse unionized environment. Previous experience in a large health care (hospital or long-term care) or hospitality (hotel) facility is preferred. Demonstrates ability to facilitate a supportive, collaborative working relationship between Environmental Services staff and with customers. Demonstrates ability to facilitate change and be flexible when required. Ability to model effective conflict resolution and strong problem solving skills. Excellent prioritization, organizational and leadership skills. Knowledge of applicable Collective Agreements, including Scheduling and Shift Assignment. Knowledge of relevant legislation and regulations.

Additional Benefits:

Vacation Entitlement Opportunity to enroll in Extended Health and Dental Opportunity to enroll in the Healthcare of Ontario Pension Plan (HOOPP) Access to 24/7 Employee Assistance Program



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