Customer Service Tech Support Advisor
6 months ago
YOU MUST BE PRESENT IN ONTARIO TO APPLY
Reference:- JobCart.ca
Job Title: Customer Service Tech Support Advisor
Position Type: Full-time, Fixed Term Contract
Salary: $19.23 per hour
Hours of Operation: 7 days a week, 6 AM - 10 PM EST
About Us:
Join our team as a Customer Service Tech Support Advisor Join a team that partners with a leading Canadian multinational e-commerce giant. As a Customer Service Tech Support Advisor, you'll not only provide exceptional technical support but also contribute to the success of a thriving e-commerce enterprise.
Key Responsibilities:
- Engage with customers through various channels, including chat, async messaging, and phone, addressing complex scenarios as a Tier 2 Helpdesk professional.
- Drive process improvements and recommend system/technology enhancements to elevate efficiency.
- Leverage remote troubleshooting techniques to diagnose and resolve technical issues.
- Walk customers through effective problem-solving processes, ensuring a seamless experience.
Day-to-Day Activities:
Your day-to-day activities will immerse you in the vibrant world of e-commerce:
- Handling diverse customer channels, enriching your experience in a multifaceted industry.
- Providing top-notch customer service and technical support to uphold the high standards of our e-commerce partner.
- Contributing proactive recommendations for process improvements to enhance the customer experience.
- Embracing new technologies and staying at the forefront of digital innovation.
Qualifications:
Basic Qualifications:
- 1 year of experience as a help desk technician and customer support role.
- Tech-savvy with knowledge of office automation products, databases, and remote control.
- High School Diploma or equivalent.
- Flexibility with hours of operation.
What We Offer:
- Competitive pay rate of $19.23 per hour.
- Full-time, Fixed Term Contract.
- Opportunities for training and development.
- A collaborative and inclusive work environment with a leading Canadian e-commerce giant.
Apply Now:
If you're passionate about technology, customer service, and the world of e-commerce, seize this opportunity to kickstart your career with a Canadian multinational e-commerce powerhouse. Apply now and be a part of our dynamic team
Expected start date: 2024-07-15
Job Types: Full-time, Fixed term contract
Contract length: 9 months
Pay: $19.23 per hour
Expected hours: 40 per week
Schedule:
- 8-hour shift
- Monday to Friday
- Weekends as needed
-
Helpdesk Support Advisor- Niagara Region
7 months ago
St. Catharines, Canada JobCart Inc Full timeYOU MUST BE PRESENT IN ONTARIO TO APPLYSalary: $19.23 per hourHours of Operation: 7 days a week, 6 AM - 10 PM EST (40 hour work schedule)Join our team as a Tier 2 Helpdesk Support Advisor! Join a team that partners with a leading Canadian multinational e-commerce giant. As a Helpdesk Support Advisor, you'll not only provide exceptional technical support but...
-
Service Advisor
6 months ago
St. Catharines, Canada Premier Truck Group Full time**Service Advisor Responsibilities**: Greet all customers whether on the phone or in person. Responsible for setting appointments answering calls and all inquiries Physically walk the unit with the customer to complete “Walk Around Sheet” (including last 8 of VIN, mileage, window tag, steering wheel tag) Review walk around with customer and have them...
-
Automotive Service Advisor
6 months ago
St. Catharines, Canada Boyd Automotive & Tire Full time**Boyd Automotive - Automotive Service Advisor** - **Who are we?**_ Boyd Automotive and Tirecraft is a family-run, large repair center, that specializes in delivering exceptional service with a smile. We are dedicated to providing high quality, preventative maintenance and repairs, combined with the best customer service experience in town. Have a look at...
-
Automotive Service Advisor
3 weeks ago
St. Marys, Canada Ashton Tire service ltd. Full time**Job Summary** **Duties** - Greet customers promptly and professionally, addressing their automotive service needs. - Conduct thorough assessments of customer concerns and vehicle issues. - Provide accurate estimates for services and repairs, ensuring transparency in pricing. - Communicate effectively with technicians to relay customer information and...
-
Customer Service Representative
6 months ago
St. Catharines, Canada Best Buy Full timeAre you passionate about working with people and technology? We are hiring immediately for a Customer Service Representative (Cashier), which we call an Omni-Channel Specialist at Best Buy. As a Customer Service Representative (Cashier), you will process our customers’ purchases, returns, trade-ins and more. No experience required, we will equip you with...
-
Service Advisor
6 months ago
St. Catharines, Canada Performance Auto Group Full time**Drive for Excellence** **Performance BMW** is an award winning team that is driven for excellence. As Niagara’s exclusive BMW dealer, we bring luxury right to the doors of our guests. Whether we’re providing a guest with a test drive or servicing a vehicle, we’re committed to delivering an exceptional guest experience. Performance BMW** **is...
-
Automotive Service Advisor/manager
3 months ago
St. Catharines, Canada MIDAS - St Catharines - Hartzel Road Full time**Auto Repair Service Advisor / Shop Manager** As an Auto Repair Service Advisor / Shop Manager, you'll communicate between customers and our service technician team. Put your customer service skills to work at one of Canada's most respected car repair and automobile maintenance companies. Your goal is to drive sales growth and profitability with a...
-
Help Desk Support Technician
7 months ago
St. Catharines, Canada JobCart Inc Full timeTo apply you must be physically present in CanadaAbout Us:Join our team as a Tier 2 Helpdesk Support Advisor! Join a team that partners with a leading Canadian multinational e-commerce giant. As a Helpdesk Support Advisor, you'll not only provide exceptional technical support but also contribute to the success of a thriving e-commerce enterprise.Key...
-
Tech Services Specialist
6 months ago
St. Albert, Canada Staples Canada Full time: 1265864 **Who we are** As the Working and Learning Company, we at Staples Canada, are dynamic, inspiring partners to our customers and the communities in which we live. At Staples, we inspire people to work smarter, learn more and grow every day. At solutionshop, we partner with customers to help them find the right solutions to be successful, such as...
-
Help Desk Support Technician
7 months ago
St. Catharines, Canada JobCart Inc Full timeJob Title: Tier 2 Helpdesk Support AdvisorPosition Type: Full-time, Fixed Term ContractSalary: $19.23 per hourHours of Operation: 7 days a week, 6 AM - 10 PM ESTAbout Us:Join our team as a Tier 2 Helpdesk Support Advisor! Join a team that partners with a leading Canadian multinational e-commerce giant. As a Helpdesk Support Advisor, you'll not only provide...
-
Service Advisor
2 months ago
St. Catharines, Canada Performance Auto Group Full time**Drive for Excellence** **Performance BMW** is an award winning team that is driven for excellence. As Niagara’s exclusive BMW dealer, we bring luxury right to the doors of our guests. Whether we’re providing a guest with a test drive or servicing a vehicle, we’re committed to delivering an exceptional guest experience. Performance BMW** **is...
-
Automotive Service Advisor
6 months ago
St. Catharines, Canada Reggie's Performance Automotive Full timeWe are currently seeking an individual to join our team as an Automotive Service Advisor for our family owned and operated business. We have been established since 2003 with a large customer base and provide repairs to all types of automobiles. We would love to have an outgoing, friendly and organized person take on this role. This is a Monday to Friday...
-
Retail Sales Associate
7 months ago
St. Catharines, Canada Best Buy Full timeAre you passionate about working with people and technology? We are hiring immediately for a Sales Associate, which we call an Advisor at Best Buy. As a Sales Associate, you will be the face of Best Buy for everyone who visits our stores. No experience required, we will equip you with the skills and knowledge to confidently assist our customers. Join us...
-
Mobile Sales Associate
3 months ago
St. Catharines, Canada Best Buy Full timeAre you passionate about working with people and technology? We are hiring immediately for a Sales Associate, which we call an Advisor at Best Buy. As a Sales Associate, you will be the face of Best Buy for everyone who visits our stores. No experience required, we will equip you with the skills and knowledge to confidently assist our customers. Join us...
-
Automotive Service Advisor
2 months ago
St. Catharines, Canada Subaru of Niagara Full time**Subaru of Niagara** is a dealership based in St.Catharines, Ontario, that represents the best in automotive styling, value, and customer satisfaction. Our vehicles are designed with safety, comfort, and style in mind to ensure you get the best driving experience. We focus on our customers and their needs to enhance the dealership experience and provide the...
-
Sales Advisor
6 months ago
St. Catharines, Canada Sienna Senior Living Full timeIf you’re passionate about being a part of a team that is, committed to the Team Member Experience and driven by innovation and growth, then join us! **Aspira Heatherwood Retirement Living is seeking a Sales Advisor to join the team on a 6 month contract!** The Sales Advisor is a critical role within our communities as it impacts the lives of residents...
-
Automotive Service Advisor
6 months ago
St. Catharines, Canada Willowdale Auto Group Full time_**The Willowdale Auto Group (Niagara Division) is looking to add an All Star Service Advisor to our team!**_ **Do you have a passion for Sales, Customer Service, and working in a Team Atmosphere? If so, this may be the career move for you.** **Duties and Responsibilities** - Greet customers and provide excellent customer service - Listen to customer...
-
Automotive Service Advisor
1 month ago
St. Catharines, Canada Subaru of Niagara Full time**Subaru of Niagara** is a dealership based in St.Catharines, Ontario, that represents the best in automotive styling, value, and customer satisfaction. Our vehicles are designed with safety, comfort, and style in mind to ensure you get the best driving experience. We focus on our customers and their needs to enhance the dealership experience and provide the...
-
Automotive Service Advisor
3 months ago
St. Catharines, Canada Subaru of Niagara Full time**Subaru of Niagara** is a dealership based in St.Catharines, Ontario, that represents the best in automotive styling, value, and customer satisfaction. Our vehicles are designed with safety, comfort, and style in mind to ensure you get the best driving experience. We focus on our customers and their needs to enhance the dealership experience and provide the...
-
Service Advisor
6 months ago
St. Catharines, Canada Performance Auto Group Full time**Drive for Excellence!** **Performance Auto Group** is currently seeking an experienced **Service Advisor** to join our team in the **Niagara Region** region. **About Us** Performance Auto Group, is a leading automotive group, whose purpose is to be the preferred automotive group by fostering fair and respectful relationships that positively impact our...