Lead Technician

3 weeks ago


La Prairie, Canada Abacus Service Corporation Full time
Description:

please use the Job Title/Description below:

Title - Lead Technician
Tentative start date – ASAP
Tentative end date – Months.
Work shift (days/times) – st shift - Flexibility - PM EST Possibility to become hybrid
Work Location – Rue Industrielle-LaPrairie QC CA

Required skill set –
Travel Required (% of travel) –
Is this a temp to perm position –Temp
Screen- Onsite, Phone, or via Teams ? If local can be onsite and or Teams.

Essential Responsibilities
· Record customer complaints, analyze problems, obtain additional information from the customer, search the documentation / experience for possible solutions, propose a valid and applicable solution.
· Present to internal and external customers the documentation necessary for the operation and maintenance of the devices. Provide additional information as needed.
· Write diagnostic, assembly and disassembly procedures.
· Respond to technical questions raised by inside sales staff, contract administrators or from a client of the latter. Provide technical assistance during the drafting of submissions.
· Analyze, research, propose solutions to problems concerning the discontinued products of Client Grid Solutions. Test and industrialize the solution.
· Help materialize business opportunities.
· Check and approve the site reports of our technicians
· Carry out electrical and occasionally mechanical drawings.
Required Qualifications
· Bachelor's degree in mechanical engineering / or technical industrial engineering
· Minimum of years of relevant experience
· Knowledge of electrical networks
· Knowledge of drawing software AutoCAD
· knowledge of office software (MS Office Suite)
· Fluency in French and English
Desired Characteristics
· Be able to read and design electrical and mechanical plans
· Experience in Project Management is an asset
· Have good skills in interacting and communicating with customers and staff
· Ease of presenting information to an audience.
· Analytical skills, leadership

Does the position allow for the worker to be virtual/remote? No
Hours per Day Hours per Week Total Hours ,
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