Director of Credit

2 months ago

Markham, Canada Robert Half Full time

We are offering an exciting opportunity in the waste management industry based in Vaughan, Ontario. The role involves leading the accounts receivable department as the Director of Credit & Collections. The position plays a significant role in supporting the financial stability and growth of our organization by ensuring an efficient collection of outstanding receivables and managing customer credit risk.


Accounts Receivable

o  Plan, evaluate, implement and continuously improve Credit; Collections functions to enhance efficiency, build out standard best in class processes;

o  Monitor AR aging reports and take proactive measures to reduce overdue balances.

o  Work closely with the internal stakeholders to resolve any discrepancies related to billing and cash application issues;

o  Prepare regular reports on AR, credit, and collections performance for senior management

o  Collaborate and address with the sales; customer service teams to resolve disputes in a timely and professional manner; and ensure customer satisfaction.

 

Financial Management

o  Apply strong financial acumen to analyze trends and provide insights to senior management to support strategic decision-making;

o  Create standard reports with commentary for both internal and external users;

o  Prepare and present monthly reporting to Senior Management on the status of Accounts Receivable and bad debts;

o  Ensure all activities and processes are compliant with internal control requirements and prescribed accounting policies;

o  Perform monthly analysis on KPI metrics to ensure targets are being met and adjust targets and goals as required from time-to-time;

 

Compliance and Continuous Improvement:

o  Ensure compliance with company policies, industry regulations, and legal requirements.

o  Continuously review and improve AR, credit, and collections processes to enhance efficiency and effectiveness.

 

Relationship Management

o  Build positive relationships and demonstrate commitment and effort and a “take charge” attitude while working collaboratively;

o  Collaborate with various stakeholders including General Managers, AVPs, RVPs to formulate specific collection objectives across the portfolio;

o  Manage relationships with 3rd party service providers (banking service, lockbox, payment processors etc.)

 

People Management

o  Lead, mentor, manage  and develop the team,  providing guidance, training, and support;

o   Set performance goals, conduct regular performance evaluations, and provide ongoing training and development;

o  Work with direct reports to help set professional development and team goals.



·      Bachelor’s Degree in Business Administration, Accounting or related field

·      Minimum 7+ years’ experience leading A/R functional areas (Collections and Cash Application)

·      Strong knowledge of credit risk assessment, financial analysis, and collections practices

·      Track record of building strong performing teams;

·      Strong proficiency in MS Office, particularly MS Excel with the ability to manipulate and analyze and large data sets to drive management insights;

·      Technical aptitude for learning various systems and applications;

·      Communicate clearly, concisely, professionally and convey active listening and openness;

·      Problem solver with ability to analyze information and map out plan to complete and execute;

·      Overcome obstacles to get the job done, identify problems and recommend solutions;

·      See change positively and adapt quickly to change in work environments;

·      Produce accurate work with attention to detail and consistently meet deadlines;

·      Excellent organizational skill, self-motivated and able to manage high-volume of tasks.

·      Functions well in an environment where there are competing priorities, multiple stakeholders, and takes the initiative to enact solutions with little direct oversight;

·      Experience in large, high-volume organizations, preferably with M& A.



Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training.All applicants applying for Canadian job openings must be authorized to work in Canada.

Only job postings for jobs located in Quebec appear in French.

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