IT Cloud Operations Engineering Specialist
3 weeks ago
How you'll make an impact:
Deploy scheduled and emergency patches and upgrades, minimizing service disruption. Configure, monitor, research, and troubleshoot in a high-availability environment to ensure optimal performance and reliability. Provision, maintain, scale, and configure new servers and systems in hosted cloud environments, optimizing performance and scalability. Monitor data flow through multiple data-processing environments, identifying and resolving issues to maintain data integrity and availability. Participate in on-call rotation to support and maintain our cloud infrastructure 24/7, responding to outages based on standard procedures to ensure continuous service availability. Manage cloud resource lifecycle processes, creating and updating standard procedures for provisioning, decommissioning, and maintenance activities to ensure efficient resource management. Develop and maintain dashboards and reports to support cloud operations activities, providing insights for performance optimization and decision-making. Maintain Geotab’s internal server inventory, ensuring compliance with standard requirements through implementation, monitoring, and auditing. Automate repetitive tasks using appropriate scripting languages and tools to improve operational efficiency and reduce manual effort. Monitor monthly cloud costs, create optimization dashboards and thresholds, and identify cost-saving opportunities to ensure cost-effectiveness of cloud resources. Provide technical security team members with insight regarding technical controls and tool effectiveness to ensure robust security measures. Research data and operational discrepancies based on customer and support team feedback, identifying root causes and implementing corrective actions. Collaborate with internal departments to enhance operation-related processes, improving the efficiency and effectiveness of cloud operations. Implement and integrate AI technologies to improve operational efficiency and automate processes. Research and recommend AI-driven solutions to enhance monitoring, analysis, and decision-making in cloud operations.
What you'll bring to this role:
Bachelors Degree in Information technology or related field 3-5 years of experience working in IT/Cloud Operations Updated with the latest trends and developments in AI to continuously improve cloud operations practices. Knowledge of Cloud technologies such as server operations, infra management and security. Experience with IP Networking, Network Security, Firewalls, and Load Balancing in cloud environments. Experience maintaining applications in a Linux and Windows environment Experience with cloud-based IaaS, PaaS, and/or SaaS, preferable Google or AWS Experience designing and implementing system automation for monitoring and deploying purposes. Experience with Database Administration, query analysis and performance tuning MS-SQL cluster/MySQL clusters/PostgreSQL, BigQuery Experience with continuous integration, log collection and analysis, version control systems like GitHub, Gitlab Strong scripting skills – Bash Shell, PowerShell, Python Experience with configuration management tools ( Terraform, Ansible, Chef) Highly organized and able to manage multiple tasks and projects simultaneously Excellent verbal and written communication skills Strong interpersonal relationship building skills Strong analytical skills with the ability to problem-solve to well-judged decisions A strong team-player with the ability to engage with all levels of the organization Technical competence using software programs, including, but not limited to, Google Suite for business (Sheets, Docs, Slides) Entrepreneurial mindset and comfortable in a flat organization If you got this far, we hope you're feeling excited about this role Even if you don't feel you meet every single requirement, we still encourage you to apply. Please note: Geotab does not accept agency resumes and is not responsible for any fees related to unsolicited resumes. Please do not forward resumes to Geotab employees.Why job seekers choose Geotab:Flex working arrangementsHome office reimbursement programBaby bonus & parental leave top up programOnline learning and networking opportunitiesElectric vehicle purchase incentive programCompetitive medical and dental benefits Retirement savings program *The above are offered to full-time permanent employees only How we work:At Geotab, we have adopted a working model in that we have systems, functions, programs and policies in place to support both in-person and virtual work. However, you are welcomed and encouraged to come into our beautiful, safe, clean offices as often as you like. When working from home, you are required to have a reliable internet connection with at least 50mb DL/10mb UL. Virtual work is supported with cloud-based applications, collaboration tools and asynchronous working. The health and safety of employees are a top priority. We encourage work-life balance and keep the Geotab culture going strong with online social events, chat rooms and gatherings. Join us and help reshape the future of technologyWe believe that ensuring diversity is fundamental to our future growth and progress and is an integral part of our business. We believe that success happens where new ideas can flourish – in an environment that is rich in diversity and a place where people from various backgrounds can work together. Geotab encourages applications from all qualified individuals. We are committed to accommodating people with disabilities during the recruitment and assessment processes and when people are hired. We will ensure the accessibility needs of employees with disabilities are taken into account as part of performance management, career development, training and redeployment processes. If you require accommodation at any stage of the application process or want more information about our diversity and inclusion as well as accommodation policies and practices, please contact us at . Click to learn more about what happens with your personal data.-
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