Medical Clinic Receptionist

4 weeks ago


Brampton, Canada Thomas Talent Network, LLC Full time

Our client, a leading healthcare organization, is seeking a friendly and efficient Medical Clinic Receptionist to join their team. As a Medical Clinic Receptionist, you will be the first point of contact for patients, providing exceptional customer service and ensuring smooth clinic operations. This is a great opportunity for individuals who are organized, detail-oriented, and have a passion for assisting patients in a medical setting. 

 

Responsibilities: 

  • Greet patients and visitors in a warm and welcoming manner 
  • Register patients, update demographic information, and verify insurance coverage 
  • Schedule appointments and manage the clinic's appointment calendar 
  • Answer incoming calls, respond to inquiries, and direct calls to the appropriate staff 
  • Collect co-pays and process payments 
  • Ensure patient documentation is accurate and complete 
  • Coordinate referrals to other healthcare providers when necessary 
  • Maintain a clean and organized reception area 
  • Assist with administrative tasks such as filing, faxing, and data entry 
  • Adhere to and maintain patient confidentiality 
  • Collaborate with the healthcare team to provide excellent patient care 

Requirements

  • Prior experience working as a receptionist in a medical clinic or healthcare setting preferred 
  • Excellent customer service and communication skills 
  • Proficiency in using electronic medical records (EMR) software 
  • Strong organizational and multitasking abilities 
  • Ability to handle a high volume of phone calls and patient inquiries 
  • Knowledge of medical terminology and insurance verification 
  • Basic computer skills and familiarity with office equipment 
  • Ability to work well under pressure and in a fast-paced environment 
  • Attention to detail and accuracy in patient documentation and appointment scheduling 
  • High School diploma or equivalent required 

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