Associate Team Lead, Survey Programming

3 weeks ago

Oshawa, Canada Dynata Full time

Build high performing onshore and offshore teams by developing, mentoring, and retaining engaged high performing staff to support programming and corporate strategic objectives

Objectives 

Effectively utilize all your resources to ensure success of the POD initiative

Ensure balanced workload across the team to ensure client deliverables and timelines are met or exceeded

.Meet or exceed business objectives by setting high standards and clear expectations for our teams

Be accountable; take ownership of your aligned clients/region

Be an excellent communicator

Be an active listener

Seek first to understand

Follow up on goals and expectations

Clear, proactive, thorough and consistent communication

Adult-to-adult at all times

Be an excellent problem solver: identify barriers that impactemployees abilities to do their job at the highest level, while balancing long term implications

Be the technical expert on the team, capable of executing against all complexities and custom survey programming 

Act as a Subject Matter Expert within the programming teams

Research, identify and supply solutions to roadblocks prior to escalating to the next level

Be an excellent trainer, developer and coach to your team

Ensure that learning on the team is shared with the broader programming teams in order to bring up talent of the programming team overall and ensure that problems do not resurface in other areas of the business

Effectively utilize the on-the-job training model to impart knowledge and develop your pod members

Ensure all members are fully trained to be able to achieve or exceed their individual profile expectationsAccurately assess strengths and areas for improvement within the team. 

Provide Feedback to our partners, make recommendations for training and opportunities for improvement to ensure continued development of the individual and the team. 

Be accountable for collecting and ensuringmetrics accuracy for reporting purposes when required

Build great client relationships; by ensuring yourself and the team produces the highest quality and timely work 

Be a Programming Guru, always program with the highest quality and productivity standards

Offer the best solutions to internal and external stakeholders, while acting like an owner and protecting the company’s and employee’s interests

Be knowledgeable and able to discuss our products and technology to clients 

Project confidence to stakeholders (internal and external)

Identify opportunities to recommend value-added services streams

Raise to SP Management, knowledge gaps in other teams (programming and other departments) to ensure high levels of service to our clients

Be solution oriented:

Ask the right questions: gather and understand the requirements 

Involve appropriate resource to find the best solution

Out of the box thinking: find creative solutions to unconventional requests

Promote a positive and motivating team environment 

Be supportive, maintain a positive attitude and be approachable to guide your team through challenges

Be a role model of engagementTake every opportunity to recognize good work and encourage team members to go above and beyond

Be a champion of your team at all times

Be solution-oriented 

Provide input in process roll out plans to ensure successful implementation

Ensure your team has the support they need

Be an innovator 

Create a high efficiency work environment 

Look for opportunities to improve

Proactively work to assist others in achieving the organization’s objectives

*Team =team you manage

Roles and Responsibilities  

Review survey document and provide consultation for accurate programming, optimal data layout and respondent experience. 

Program various complexity surveys in survey platform(s) (Decipher and/or CMIX).

Create OR Update programming templates and co-ordinate with R&D team for custom features. 

Plan “project handover in multiple shifts” and “task division within team”. Ideally, ATL should program complex portion OR new functionality and share other programming tasks within team to expediate programming. 

Optimize code and update template to manage project’s repetition need 

Maintain positive programming spirit when accidental mistake happens. Advocate “learn and share” culture. 

Program multiple surveys in parallel and deliver initial test links/ changes as per established timeline. Be thought partner and recommend option to expediate programming edits and better user experience. 

Figure out options to expediate programming edits. Justify turnaround time (TAT) to client with reasonable summary and recommend alternative options to expediate edits 

Test surveys and validate programming content / logic (piping, masking, skip, complex priority and other logic) by conducting code review /link testing / checking simulated data. Co-ordinate with other programming team OR QA team for further QA assistance. 

Support PM team OR client in creating custom reports 

Co-ordinate with team to conduct data check multiple times throughout project life cycle. 

Lead programming related discussion with client and PM team about best programming practices and provide optimal solution for specific context 

Coordinate with translation team/ third party suppliers for translations, language overlays 

Assist in mentoring existing OR new hire staff for required technical skills 

Position Requirement  

5+ Years of Decipher Programming experience 

Programmed at least 200+ projects in past (including international project + trackers) 

Trained new hires OR existing team members in past 

Manage projects independently without too much direction and can review other programmers’ code and derive outcome 

Advance Knowledge of Python, HTML 5, CSS, Java script OR jQuery 

Team player who respects and works well with other team members 

Ability to prioritize and manage multiple projects for on time delivery. Ask for help just in time to ensure that client deliverable is NOT compromised 

Attention to detail with passion for survey programming and willing to learn / apply new technologies

Experience with CMIX, Confirmit, SPSS, Sawtooth or other online programming software is a plus. 

Willing to work during weekend is a plus 

Degree in Computer Science or related field is a plus. 

At Dynata, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve. Dynata welcomes and encourages applications from people with disabilities. We are committed to an inclusive work culture for all our employees. Accommodations by request can be made for all aspects of the selection process.

Dynata is also an affirmative action employer OE/Minority/Female/Veteran/Disabled/Sexual Orientation/Gender Identity

  • Associate Team Lead, Survey Programming

    2 weeks ago

    Oshawa, Ontario, Canada Dynata Full time

    Build high performing onshore and offshore teams by developing, mentoring, and retaining engaged high performing staff to support programming and corporate strategic objectives Objectives Effectively utilize all your resources to ensure success of the POD initiative Ensure balanced workload across the team to ensure client deliverables and...

  • Coordinator, Survey

    3 weeks ago

    Oshawa, Canada Aecon Group Full time

    **Come Build Your Career at Aecon!** As a Canadian leader in infrastructure development, Aecon is safely and sustainably building what matters for future generations to thrive! We lead some of the most impactful infrastructure projects of our generation, at the forefront of transformational change in transportation and energy, and partnering every day to...

  • Survey Coordinator

    2 weeks ago

    Oshawa, Ontario, Canada Aecon Concessions Full time

    Select how often (in days) to receive an alert: It has come to our attention that various international organizations or individuals have been offering false employment opportunities at Aecon Group Inc. Aecon Group Inc. employment policies and processes involve interviews, and candidates who seek employment are never required to pay us any sum of money. To...

  • Survey Superintendent

    3 weeks ago

    Oshawa, Canada Aecon Group Full time

    **About Us** As part of an alliance agreement Aecon Nuclear has been awarded a contract with Ontario Power Generation to support the Darlington New Nuclear Project (DNNP). Beginning in 2023 Aecon will support the validation phase design, procurement, early site preparation and site mobilization scope for the Construction of the Unit 1 Small Modular Reactor...

  • Sr. Survey Coordinator, Industrial

    2 weeks ago

    Oshawa, Ontario, Canada Aecon Full time

    Come Build Your Career at AeconAs a Canadian leader in infrastructure development, Aecon is safely and sustainably building what matters for future generations to thrive We lead some of the most impactful infrastructure projects of our generation, at the forefront of transformational change in transportation and energy, and partnering every day to build,...

  • Sr. Survey Coordinator, Industrial

    1 month ago

    Oshawa, Ontario, Canada Aecon Full time

    Come Build Your Career at AeconAs a Canadian leader in infrastructure development, Aecon is safely and sustainably building what matters for future generations to thrive We lead some of the most impactful infrastructure projects of our generation, at the forefront of transformational change in transportation and energy, and partnering every day to build,...

  • Sr. Survey Coordinator, Industrial

    1 month ago

    Oshawa, Canada Aecon Full time

    Come Build Your Career at Aecon! As a Canadian leader in infrastructure development, Aecon is safely and sustainably building what matters for future generations to thrive! We lead some of the most impactful infrastructure projects of our generation, at the forefront of transformational change in transportation and energy, and partnering every day to...

  • Sr. Survey Coordinator, Industrial

    6 days ago

    Oshawa, Canada Aecon Concessions Full time

    Select how often (in days) to receive an alert: It has come to our attention that various international organizations or individuals have been offering false employment opportunities at Aecon Group Inc. Aecon Group Inc. employment policies and processes involve interviews, and candidates who seek employment are never required to pay us any sum of...

  • Sr. Survey Coordinator, Industrial

    1 week ago

    Oshawa, Canada Aecon Concessions Full time

    Select how often (in days) to receive an alert: It has come to our attention that various international organizations or individuals have been offering false employment opportunities at Aecon Group Inc. Aecon Group Inc. employment policies and processes involve interviews, and candidates who seek employment are never required to pay us any sum of...

  • Survey Superintendent

    2 weeks ago

    Oshawa, Ontario, Canada Aecon Concessions Full time

    Select how often (in days) to receive an alert: It has come to our attention that various international organizations or individuals have been offering false employment opportunities at Aecon Group Inc. Aecon Group Inc. employment policies and processes involve interviews, and candidates who seek employment are never required to pay us any sum of money. To...

  • Survey Superintendent

    6 days ago

    Oshawa, Canada Aecon Concessions Full time

    Select how often (in days) to receive an alert: It has come to our attention that various international organizations or individuals have been offering false employment opportunities at Aecon Group Inc. Aecon Group Inc. employment policies and processes involve interviews, and candidates who seek employment are never required to pay us any sum of...

  • Survey Superintendent

    4 weeks ago

    Oshawa, Canada Aecon Concessions Full time

    Select how often (in days) to receive an alert: It has come to our attention that various international organizations or individuals have been offering false employment opportunities at Aecon Group Inc. Aecon Group Inc. employment policies and processes involve interviews, and candidates who seek employment are never required to pay us any sum of...

  • Survey Superintendent, Industrial

    2 weeks ago

    Oshawa, Ontario, Canada Aecon Full time

    Come Build Your Career at AeconAs a Canadian leader in infrastructure development, Aecon is safely and sustainably building what matters for future generations to thrive We lead some of the most impactful infrastructure projects of our generation, at the forefront of transformational change in transportation and energy, and partnering every day to build,...

  • Survey Superintendent, Industrial

    1 month ago

    Oshawa, Ontario, Canada Aecon Full time

    Come Build Your Career at AeconAs a Canadian leader in infrastructure development, Aecon is safely and sustainably building what matters for future generations to thrive We lead some of the most impactful infrastructure projects of our generation, at the forefront of transformational change in transportation and energy, and partnering every day to build,...

  • Survey Superintendent, Industrial

    1 month ago

    Oshawa, Canada Aecon Full time

    Come Build Your Career at Aecon! As a Canadian leader in infrastructure development, Aecon is safely and sustainably building what matters for future generations to thrive! We lead some of the most impactful infrastructure projects of our generation, at the forefront of transformational change in transportation and energy, and partnering every day to...

  • Survey Coordinator

    4 weeks ago

    Oshawa, Canada Aecon Group Full time

    **About Us** As part of an alliance agreement Aecon Nuclear has been awarded a contract with Ontario Power Generation to support the Darlington New Nuclear Project (DNNP). Beginning in 2023 Aecon will support the validation phase design, procurement, early site preparation and site mobilization scope for the Construction of the Unit 1 Small Modular Reactor...

  • Sr. Survey Coordinator, Industrial

    2 weeks ago

    Oshawa, Ontario, Canada Aecon Full time

    What is the Opportunity? As part of an alliance agreement Aecon Nuclear has been awarded a contract with Ontario Power Generation to support the Darlington New Nuclear Project (DNNP). Beginning in 2023 Aecon will support the validation phase design, procurement, early site preparation and site mobilization scope for the Construction of the Unit 1 Small...

  • Sr. Survey Coordinator, Industrial

    1 month ago

    Oshawa, Canada Aecon Full time

    What is the Opportunity? As part of an alliance agreement Aecon Nuclear has been awarded a contract with Ontario Power Generation to support the Darlington New Nuclear Project (DNNP). Beginning in 2023 Aecon will support the validation phase design, procurement, early site preparation and site mobilization scope for the Construction of the Unit 1...

  • Survey Superintendent, Industrial

    1 month ago

    Oshawa, Canada Aecon Full time

    What is the Opportunity? As part of an alliance agreement Aecon Nuclear has been awarded a contract with Ontario Power Generation to support the Darlington New Nuclear Project (DNNP). Beginning in 2023 Aecon will support the validation phase design, procurement, early site preparation and site mobilization scope for the Construction of the Unit 1...

  • Team Lead

    1 month ago

    Oshawa, Ontario, Canada E.S. Fox Limited Full time

    Fox Limited (ESFL) has set the standard for safety and quality in the construction and fabrication industry. Fox Limited Nuclear Services Division is a people-first, environmentally conscious, socially responsible, Engineering, Procurement, and Construction (EPC) provider in the nuclear sector. Fox Limited's Nuclear Services has contributed millions of hours...