Senior Merchandising Specialist

1 month ago


London, Canada Brand Momentum Full time

Job Summary:

The role is to service their stores with excellence in their territory along with overseeing a team of field colleagues to mentor and support in achieving client and team KPI’s, 20 to 25h per week covering London

Responsibilities and Duties:

Deliver on Client(s) strategy Oversee a field team of @ 10-15 colleagues Recruiting – conducting interviews, job offers, completing contracts for own team Training delivery – in-field coaching days (60% of field team completed each month), conduct regular team meetings and effective team/rep communication Weekly review with Regional Manager Oversee the day-to-day logistics of the team Reporting, communication, objective setting, coaching, team/rep motivation and assessments Build strong working relationships with your Clients, Team and Regional Manager Become an expert on your client’s products, strategy and market place Simultaneously manage multiple projects through effective time management and agreed to business priorities Responsible for quality coaching and retention of team. Bi Weekly ADP approval for Team Achieve coverage and execution targets KPI’s as outlined and agreed to with Client(s) Coordination, development and conducting of new rep training (30/60/90 day plan) that delivers consistent quality in field execution and reporting Assist as needed on special programs /tasks Minimize/eliminate vacancies - manage ongoing to ensure that Client coverage is not impacted. Reliable key contact for all Reps to address project questions and concern they may experience

Core Competencies:

Hard Skills:

Some Sales experience, including consumer-packaged goods with exposure to major customers Experience overseeing a team of sales/merchandising colleagues Must be computer literate including familiarity with Outlook, Word. Valid driver’s license and vehicle Must demonstrate drive and passion, be a forward thinker, creative and have interest in coaching/supporting others. Strong customer focus, with the ability to understand key business drivers

Soft Skills:

Solid interpersonal, oral and written communication skills with proven organizations skills. High level of attention to detail and accuracy Thrives in a fast paced and ever changing environment with the ability to multi-task and realign objectives on the move Proven sales and territory management skills Approachability Integrity and Trust Creativity and Innovation Results Driven

Key Performance Indicators (KPI’s):

1. 98% Coverage

2. Manage turnover


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