Senior Network Designer

1 month ago

Calgary, Canada CP Full time

POSITION ACCOUNTABILITIES

Performs support, implementation, monitoring, and configuration of CPKC’s Firewall, Load Balancer, VPN, DHCP, SIP, SNMP, ISP infrastructure in Canad, US and Mexico. in accordance with CPKC’s telecommunications strategy Provides technology consult to various application and general infrastructure projects; Provides the oversight of vendor provided Network Services Experience with Cisco ASA/FTD, Palo Alto, F5, Infoblox, Ribbon desired Responds to service outages with timely corrective actions as required and takes overall accountability for all complex LAN/WAN/Internet related Severity 1/major business impacting outages. Consults with Telecom Architecture, Design, and Project teams as required in order to resolve issues in a timely manner Develops and maintains a consistent process and operational models to ensure timely maintenance of CPKC’s network services infrastructure Understands, analyzes and evaluates service outages through troubleshooting & knowledge management. Collaborates with other internal/external service stakeholders for service related issues and provides proactive Disaster Recovery Participates in On-Call support of the network services infrastructure Supports the business in suggesting solutions to business problems Leads the Network Services Architecture, Design, and Project teams to vet solutions and technology depending upon the size and scale of any new requirements or modifications; Leads/collaborates with CPKC’s Network Services vendors as required to ensure solutions are aligned with defined architecture and associated standards Collaborates with F5 and Firewall vendors as applicable for service related issues, ensuring communication and timely usage of contingency and failover options (helps develop and maintain CP’s IT Disaster Recovery Plan) Has a strong understanding of short and long term telecommunications strategies and designs Helps develop proof-of-concept models to demonstrate proposed architecture/design changes Leads and/or participates in new service implementations Creates documentation and guides users on how the various F5/Firewall/Internet services work & interact

POSITION REQUIREMENTS

Bachelor’s Degree in Computer Science or a related field is preferred or 10+ years of applicable experience Experience in Cisco, Palo Alto and F5 certifications required In depth knowledge with F5, Firewall and Internet services Strong experience with enterprise F5 and Firewall implementations Strong experience and proven ability to troubleshoot with end users & vendors on F5, Firewall and Internet services Strong knowledge and ability to triage services issues and be able to proactively initiate restoration solutions Experience & understanding of how network services infrastructure interact with Voice Networks, and with CP and other vendor services Specific in-depth knowledge of IP protocol conversion Proficiency in information management concepts, information delivery architecture with extensive knowledge of LAN/WAN/Internet services Cross-functional knowledge of how departments interact with one another Cross functional knowledge of how LAN, WAN and Internet services interact/relate to VoIP, and Voice Networks infrastructure, and with CP and other vendor services Strong verbal and written communication skills with ability to interact with various levels of management

WHAT CPKC HAS TO OFFER

Flexible and competitive benefits package Competitive company pension plan Employee Share Purchase Plan Performance Incentive Program Annual Fitness Subsidy Part-time Studies Program

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