Technolgy Specialist

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Embrace the alpine warmth surrounded by pristine Canadian wilderness In Whistler, home to North America’s largest ski resort, experience the best of alpine living through world-class ski runs, epic mountain experiences and an upbeat village. When the snow melts, the area becomes a playground for mountain bikers, zip-liners, hikers and adventurers. After an adventurous day, tuck into a meal at SIDECUT Steakhouse, where innovative creations match the seasons, or enjoy the après vibe in the warmth of Braidwood Tavern. Looking to recharge? Visit the Spa or take a dip in our heated pool, with a spectacular backdrop of the mountains and an invigorating dose of fresh alpine air.

Join Our Team

Four Seasons IT is currently undergoing an exciting transformation, migrating many systems and services to the cloud. Renowned for pioneering cutting-edge guest technology, Four Seasons is committed to leading the hospitality industry in innovation.

This role offers a unique opportunity to expand your IT knowledge and skillset across various areas within the hotel while providing helpdesk support for Windows, PMS, and POS systems. You will also gain hands on experience with TCI/IP infrastructure and Microsoft Server. You will be part of a small, dynamic team with excellent opportunities for on the job learning and career progression.

Hourly Wage: $31.00 - $33.00

Your job:

Supporting a busy IT helpdesk for both staff and guests

Trouble shooting and repairing hardware and software issues for users

Maintaining and managing staff facing technologies

Assisting with the completion of daily IT checklists and tasks

Ensuring the hotel is following PCI policy

Supporting IT projects within the hotel

Monitoring the performance of all systems and servers

As our hotel is open 24/7, 365 days a year, we expect our staff to be flexible in working mornings, evenings, weekends, and holidays.

About You:

A Bachelor's degree in computer science, information technology or a related field OR a professional IT qualification such as a CCNA or MCSE.

High attention to detail and a strong commitment to customer service.

Strong analytical and problem-solving skills.

A high level of spoken and written English.

Attention to detail and a proactive approach to tasks.

Willingness to learn and adapt to new technologies and processes.

Ability to work in Canada.

Please note that due to the large number of responses we receive, only candidates being considered for the above position will be contacted for an interview.

What’s in it for you:

Access to affordable shared staff accommodation.

Extended Health Coverage (dental, vision, life insurance, RMT, prescription drugs, etc.) after probationary period.

Employee theme recognition days and events - Employee of the month, Years of service celebrations, birthday events, etc.

Retirement plan with employer contribution.

Complimentary meal per shift in our employee dining room.

Paid time off; vacation days and additional floating holidays per year.

Excellent training and development program.

Discovery Nights at Four Seasons worldwide.

Learn more about what it’s like to work for Four Seasons:

Learn more about Four Seasons Whistler on Social Media:

Instagram: @FSWhistler

Twitter: @FSWhistler

Facebook:

We look forward to receiving your application

*Our organization is an equal-opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. We do not discriminate on the basis of gender, ethnicity, religion, sexual orientation, age, disability or any other basis protected under provincial or federal laws.

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