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COOP | Digital Marketing, Customer Experience

1 month ago

Longueuil, Canada Raytheon Technologies Full time

Unspecified

Qui sommes-nous ?

Chez Pratt & Whitney, nous croyons que le vol motorisé a transformé et continuera de transformer le monde. C'est pourquoi nous travaillons avec le cœur d'un explorateur et le cran d'un perfectionniste pour concevoir, construire et entretenir les moteurs d'avion les plus perfectionnés au monde. Nous le faisons dans le cadre d'un portefeuille diversifié comprenant les moteurs commerciaux, les moteurs militaires, l'aviation d'affaires, l'aviation générale, l'aviation régionale et l'aviation d'hélicoptère, afin de transformer les possibilités en réalités pour nos clients. C'est ainsi que nous abordons notre travail chez Pratt & Whitney, et c'est pourquoi nous sommes inspirés à nous dépasser.

Que vous soyez actuellement aux études au baccalauréat ou à la maîtrise, nous pouvons vous aider à exploiter votre potentiel, à améliorer vos compétences et à faire de l'impossible une réalité. Si vous êtes présentement inscrit dans une université canadienne, c'est le moment d'entamer un parcours professionnel susceptible d'avoir un impact et de favoriser l'innovation pour les générations à venir.

Chez Pratt & Whitney, la différence que vous faites est visible chaque jour. Il suffit de lever les yeux. Êtes-vous prêt (e) à vous dépasser ?

Dates du stage : 3 Septembre au 20 Decembre 2024

Emplacement : Plant 1- Longueuil

Consultez notre chaîne YouTube : 

Notre site web :

Nos attentes : 

Nous sommes à la recherche d'un analyste commercial pour se joindre à l'unité d'affaires Marketing numérique, Expérience client et Ventes au sein du groupe Développement commercial du marchésecondaire de P&WC. Vous participerez à diverses initiatives de transformation numérique et de données liées à l'évolution et à l'expansion du portefeuille croissant de services et de solutions du marchésecondaire de l'entreprise.

À quoi ressemblera votre travail quotidien ?

Développer des tableaux de bord et surveiller les paramètres pour suivre les performances des campagnes de marketing numérique, des nouveaux services de maintenance et des publications techniques enligne (par exemple, les manuels de maintenance des moteurs). Servir de point focal pour le marketing numérique, le développement de nouveaux services et les publications techniques afind'aider à identifier les tendances, les opportunités et les outils de tableau de bord. Présenter des perspectives et identifier des opportunitéscommercialesens'appuyant sur des sources de données internes et externes. Générer des rapports de veillestratégique pour soutenir les stratégies des départements Aftermarket Services, Digital Marketing et Technical Publications. Participer à la création et à la modification des prévisions de ventes / du budget et de l'ajustementannuel des prix pour le département des publications techniques. Soutenir le développement et proposer/développer des améliorations à la base de données des ventes des publications techniques dans Microsoft Access Diriger le redéveloppement et la maintenance technique du microsite interne (construit au-dessus de SharePoint à l'aided'Access et de Python), enmettantl'accent sur la simplification des capacités de téléchargementen libre-service. Soutenir les campagnes de marketing numérique par le biaisd'analysesciblées et de l'exploration de données. Établir et maintenir la confiance et une relation cohésive avec les différentes équipes de l'unitécommerciale aftermarket afin de comprendre et de soutenirleursbesoinsen matière d'analyse sur la base de leursstratégiescommerciales. Vous êtesen charge de la mise enœuvre de la politique de développement durable de l'entreprise et de la gestion des ressourceshumaines. Fournir des conseils techniques et un soutien à l'équipeence qui concerne la mise enœuvre de nouveaux outils et de nouvelles technologies - enagissanten tant que liaison technique entre les équipes des technologies numériques et du marketing numérique. Exploiter les ensembles de données existantsouencréer de nouveaux afind'identifier de manière proactive les informations sur le marché ; élaborer des recommandationsexploitablessinécessaire. Créer de nouvellescapacités et de nouveaux processus d'établissement de rapports sur la génération de prospects et améliorerceux qui existent déjà, enautomatisant les rapports sinécessaire, à l'aide de CRM, de PowerBI et d'autresoutilsd'analyse.

QUALIFICATIONS ET COMPÉTENCES :

Avoir le droit de travailler au Canada ; Être inscrit dans une université ou un collège canadien pendant toute la durée de votre stage ; Être en mesure de travailler sur place dans la province où vous êtes embauché. Baccalaureaten commerce, eningénierie, eninformatiqueou dans un domaineconnexe. Une maîtriseen commerce ouun MBAest un atout. +3 ansd'expérience dans l'analyse de données ou le big data Capacitéavérée à comprendre et à présenter des informations techniques à des publics non techniques. Capacité à utiliser les données et les connaissances pour prendre des décisionscommerciales et élaborer des stratégies. Solidescompétencesinterpersonnelles et capacitéavérée à travailleren collaboration avec un large éventail de parties prenantes. Compréhension des besoins de différents publics et plateformes. Excellentescapacitésd'organisation et de gestion du temps, y compris la capacité à jongler avec plusieurstâches tout enmaintenant un produit de haute qualité et en accordant une attention particulière aux détails.

COMPÉTENCES INFORMATIQUES :

MS Office Suite (avancé) / MS Power BI / Tableau MS Dynamics CRM MS SharePoint Expérience SQL Python, Macros, Programmationen R SAP Google Analytics

Environnement de travail

Quel est mon type de rôle :

Hybride : Veuillez noter que ce stage est hybride et que vous devrez être sur place un minimum de 3 jours par semaine). Les rôles hybrides exigent que vous résidiez dans la province du rôle pour lequel vous avez postulé.

Diversité, équité et inclusion

Le pronom masculin est utilisé sans discrimination et uniquement dans le but de faciliter la lecture du texte. P&WC est un employeur qui souscrit au principe de l'égalité des chances et qui cherche à promouvoir la diversité et l'inclusion. Nous examinerons les candidatures de tous les candidats qualifiés, indépendamment de leur race, de leur couleur, de leur religion, de leur orientation sexuelle, de leur sexe, de leur nationalité, de leur âge, de leur handicap, de leur statut d'ancien combattant ou de tout autre statut protégé par la loi.

Veuillez noter que des licences, des permis, des certifications ou d'autres types d'autorisations pourraient être nécessaires si le poste requiert l'accès à des données contrôlées ou à des données soumises à une règle ou à un règlement applicable.

_______________________________________________________________________________

Who we are:

At Pratt & Whitney, we believe that powered flight has transformed and will continue to transform the world. That's why we work with an explorer's heart and a perfectionist’s grit to design, build, and service world's most advanced aircraft engines. We do this across a diverse portfolio including Commercial Engines, Military Engines, Business Aviation, General Aviation, Regional Aviation, and Helicopter Aviation and as a way of turning possibilities into realities for our customers. This is how we at Pratt & Whitney approach our work, and this is why we are inspired to go beyond.

Whether you are currently a bachelor's or master's degree, we can help you harness your potential, advance your skills and make the impossible a reality. If you are currently enrolled in a Canadian university, now is the moment to start a career path that can drive impact and innovation for generations to come.

At Pratt & Whitney, the difference you make is on display every day. Just look up. Are you ready to go beyond?

Internship dates : September 3rd to December 20th 2024

Location: Plant 1- Longueuil

Check out our YouTube channel:

Our website:

Our expectations:

We are looking for a Business Analyst to join the Digital Marketing, Customer Experience and Sales business unit within P&WC's Aftermarket Business Development group. You will be involved in a variety of digital transformation and data initiatives related to the evolution and expansion of the company's growing portfolio of aftermarket services and solutions. 

What your day to day will look like:

Develop dashboards and monitor metrics to track the performance of digital marketing campaigns, new maintenance services and online technical publications (e.g. engine maintenance manuals).

Serve as the business intelligence focal for digital marketing and new services development and technical publicationsto help identify trends, opportunitiesand dashboard tools.

Present insights and identify business opportunities supported by internal and external data sources. 

Generate business intelligence reports to support the Aftermarket Services, Digital Marketing, and Technical Publications departmental strategies

Assist in the creation and modification of the sales forecast / budget and annual price adjustment for the Technical Publications department

Sustain development of and propose/develop enhancements to the Technical Publications sales database in Microsoft Access 

Lead the redevelopment and technical upkeep for the internal microsite (built on top of SharePoint using Access and Python), with a focus on simplifying the self-serve upload/download capabilities

Support digital marketing campaigns through targeted analytics and data mining

Build and maintain trust and a cohesive relationship with different teams in the aftermarket business unit to understand and support their analytics needs based on their commercial strategies

Support the technical team in the testing new features and services on SAP and the P&WC customer portal (MyP&WC Power), as required

Provide technical guidance and support to the team related to the implementation of new tools and technologies – acting as a technical liaison between the Digital Technologies and Digital Marketing teams. 

Leverage existing or create new datasets to proactively identify market insights; develop actionable recommendations as needed

Create new and refine existing lead generation reporting capabilities and processes, automating reporting as needed, using CRM, PowerBI and other analytics tools.

QUALIFICATIONS AND SKILLS: 

Bachelor degree in business, engineering, computer science or a related field. 

Master’s degree in business or MBA is an asset

+3 years of experience in data analytics or big data 

Demonstrated ability to understand and present technical information to nontechnical audiences. 

Ability to use data/insights for driving commercial decisions and strategy

Strong interpersonal skills and a demonstrated ability to work collaboratively with a broad range of stakeholders. Understanding of the needs of different audiences and platforms. 

Excellent organization and time management, including the ability to juggle multiple assignments while maintaining high quality work product and careful attention to detail

COMPUTER SKILLS: 

MS Office Suite (Advanced) 

MS Power BI / Tableau 

MS Dynamics CRM 

MS SharePoint 

SQL experience 

Python, Macros, Programming in R

SAP 

Google Analytics 

Work Environment

Hybrid: Please note that this internship is hybrid requiring you to be on-site for a minimum of (3 days/ week). Hybrid roles require you to reside in the province of the role that you have applied for.

Diversity, Equity & Inclusion

The masculine pronoun is used without discrimination and solely for the purpose of making the text easier to read. P&WC is an equal opportunities employer, seeking to promote diversity and inclusion. We will consider applications from all qualified candidates, regardless of their race, colour, religion, sexual orientation, gender, nationality, age, disability, veteran status or any other status protected by law.

Please note that licenses, permits, certifications or other types or authorizations could be required if the position requires access to controlled data or data subject to any applicable rule or regulation

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