Sales Representative
4 weeks ago
Nous recherchons un(e) représentant(e) du service à la clientèle à temps plein pour rejoindre notre équipe en Ville St Laurent QC. Notre candidat(e) idéal représentera Hercules SLR Inc. et le groupe de sociétés Hercules avec une forte attitude positive et une approche axée sur les solutions.
Nous offrons un ensemble complet de rémunérations et d'avantages sociaux qui comprend :
Des salaires compétitifs Programme généreux d'appariement des REER de 5 % (après un an) Des avantages complets en matière de santé et de soins dentaires (coûts partagés) Un excellent horaire - du lundi au vendredi de 8 à 5 Possibilités de développement personnel et professionnel Environnement de travail amusant et stimulant Stationnement gratuitResponsabilités principales
Responsable des interactions quotidiennes et des fonctions de vente entre les clients, les responsables de territoire et les fonctions d'approvisionnement du produit. Service à la clientèle par téléphone, communications personnelles et électroniques Soutenir les chefs de territoire en mettant l’accent sur le respect des devis, des commandes et de la correspondance. Développement de la connaissance de l'industrie et des produits afin d'améliorer le service à la clientèle Effectuer des tâches de bureau et de soutien, telles que classer, saisir des données, stocker des stocks, etc.Qualifications
Diplôme d'études secondaires ou équivalent requis Minimum 1 année d’expérience dans la vente industrielle ou dans le domaine du service clientèle (préférence de la vente au comptoir et de la rencontre face à face) Bilingue - français et anglais Expérience dans les environnements industriels, en particulier nos principales lignes de produits, considérée comme un atout. Formation au service à la clientèle préférée Capacité à établir des relations avec les clients grâce à une approche axée sur les solutions Solides compétences en organisation et en gestion du temps Maîtrise de Microsoft Office Capacité à travailler dans un environnement en évolution rapide. Doit être autorisé à travailler légalement au CanadaVeuillez noter : Une des conditions de l’emploi exige que les candidats choisis se soumettent et réussissent une évaluation du casier judiciaire.
Le groupe de compagnies Hercules est une entreprise canadienne privée, dont le siège social est situé à Dartmouth, en Nouvelle-Écosse ; il est composé de six entreprises distinctes - Hercules SLR, Spartan Industrial Marine, Stellar Industrial Sales, Wire Rope Industries Atlantic et Atlantic Crane & Material Handling - Hercules Machining & Millwright Services étant une division d'Hercules SLR. Bien que Hercules se soit développée dans une multitude de secteurs industriels, nous nous spécialisons dans les équipements, les produits et les services destinés aux applications de fixation, de levage et de gréage.
En tant qu'employeur, nous nous concentrons sur l'amélioration continue des compétences et des capacités de nos employés et nous sommes fiers de construire et d'améliorer nos cultures de sécurité et de service à la clientèle.
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We are looking for a full-time Customer Service/Inside Sales Representative to join our team in Ville St Laurent, QC. Our ideal candidate will represent Hercules with a strong positive attitude and a solutions-based approach to their work; all in an effort to ensure optimal client satisfaction.
We offer a comprehensive compensation and benefits package that includes:
Competitive salaries Generous RRSP matching program 5% (after one year) Full health and dental benefits (shared costs) Great schedule-Monday to Friday 8-5 Personal & Professional Development Opportunities Fun & engaging working environment Free parkingKey Responsibilities:
Responsible for the day-to-day interactions and sales functions between clients, Territory Managers and the product supply functions within Hercules Client service via telephone, in-person and electronic communications Support Territory Managers with a focus on fulfilling quotations, orders and correspondence Development of industry and product knowledge to enhance client service Performs clerical and support tasks such as filing, data entry, inventory storage, etcQualifications:
High school diploma or equivalent required Minimum 1 of year experience in industrial sales or related customer service field (counter sales experience preferred) Bilingual-French and English Experience in industrial settings preferred. Customer Service training preferred Ability to build client relationships through a solutions-based approach Strong organizational and time management skills Must be legally entitled to work in CanadaPlease note : Successful candidates will be required to pass a criminal background check as a condition of employment.
The Hercules Group of Companies is a privately owned Canadian company, headquartered in Dartmouth, Nova Scotia; it is comprised of six distinct companies—Hercules SLR, Spartan Industrial Marine, Stellar Industrial Sales, Wire Rope Industries Atlantic and Atlantic Crane & Material Handling—with Hercules Machining & Millwright Services as a division of Hercules SLR. While Hercules has grown into a multitude of industrial sectors, we specialize in equipment, products, and services for securing, lifting and rigging applications
As an employer, we focus on continually enhancing the skills and capabilities of our employees and pride ourselves for building and improving upon our cultures of safety and dedicated customer service.
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