Night Auditor

2 weeks ago


High River, Canada Heritage Inn Hotel Full time

The Heritage Inn Hotel & Convention Centre in High River, Alberta is hiring

What You Will Do:

- Answer and direct calls appropriately.

- Process and confirm room reservations.

- Greet, register, and assign rooms to arriving guests.

- Present statements of charges to departing guests and receive payments.

- Perform daily reporting using computerized and manual systems.

- Answer enquiries regarding guest services.

- Process guest registrations through e-mail, telephone, or in-person.

- Ensure work areas are stocked and equipment is kept functional.

- Reconcile online reservations daily.

We Are Looking For Someone Who:

- Is a hardworking, positive, and proactive individual.

- Is able to work cooperatively with others.

- Is available for night weekend shifts.

- Cares about their professional appearance and follows uniform and dress code standards.

Skill Requirements:

- Excellent written and oral communication skills.

- Exceptional organizational skills.

- Professional telephone etiquette.

- Able to handle and solve customer related concerns and report them to a supervisor, as necessary.